中文提要: 「循環發展督導模式」係由蕭文教授原創之督導模式特色
在協助受督導諮 商員經由「個案呈現」的方式, 獲得全面性的專業發展,
本研究之目的在了解 此一督導模式進行過程中, 督導員及受督導諮商員
的口語行為現象。本研究採 歷程分析研究法, 針對五對督導中, 七次的
督導錄音帶進行口語行為分析, 計 得八類二十項受督導諮商員之口語行
為暨十八項督導員口語行為。重要研究結 果如下: 1.受督導諮商員在本
模式中, 呈現比率較高的口語行為, 包括: 重新評估或預 估策略使用﹑
形成新假設﹑描述個案資料﹑描述諮商中的情緒經驗及討論督導 關係,亦
即本模式中, 受督導諮商員的行為,包括了Bernard (1979)定義的督導 三
任務: 催化過程化能力﹑概念化能力及個人化能力三任務的全面發展, 及
Holloway (1984) 強調的督導關係。 2.受督導諮商員暨督導員在督導進
行的縱貫過程上, 前﹑中﹑後三期之口語行 為出現比率改變不大。 3.督
導員在本模式中出現比率最高的前六項行為分別為: 引導﹑反映﹑示範﹑
詢問﹑澄清及教導, 其中以問句形式出現的督導口語行為即佔三分之一以
上, 可見本模式是以發問為主要督導行為形態的督導模式。 4.在本模式
中, 督導行為與後續受督導諮商員行為的關係包括: 督導的「引導 」行
為, 易引發受督導諮商員「形成新觀點」的行為﹑督導的「反映」及「澄
清」行為, 較無法預估後續的受督導諮商員行為為何﹑而督導的指導性行
為, 易引發受督導諮商員形成重新評估或預估策略使用的行為。 5. 本研
究結果, 呼應了循環發展督導模式原設計之理念

The developmental model was originated with Professor Shou,
was to help supervises promote overall professional development
by case presentation. The purpose of this study was to
understand the verbal behaviors of supervisors and the
supervises in the supervision process of the cyclical
developmental model. Process analysis as the study method, data
from 5 pairs of supervisors- supervises, 7 sessions for each
pair, were analyzed into 20 categories of supervises'' verbal
behaviors and 18 categories of supervisors'' The major findings
were as follow: 1. The most percentage of verbal behaviors of
the supervises in the cyclical development model including: Re-
thinking intervention strategies and skills ﹑developing
counseling hypothesis and rationale﹑describing the client and
counseling session﹑describing emotional experiences in the
session of counseling﹑and discussing the relationship of the
supervision. 2. During the process of supervision , there weren''
t differences between the verbal behaviors of supervisors and
supervises of the three period . 3. The most percentage of
verbal behaviors of the supervisors in the cyclical
developmental model including: leading﹑modeling﹑reflection﹑
asking﹑clarifing and teachion. 4. After supervisors'' leading
behaviors udevelopmenting new points of view 」have the more
opportunities to come out in the verbal behaviors of supervises.
And there weren''t special behaviors would come out after
supervisors'' reflection and clarifying behaviors.Directing
behaviors trended to draw out re-thinking intervention
strategies behaviors of supervises. 5. The finding of this
research support the rational of the cyclical developmental
model.Key word : The cyclical developmental model﹑
Verbalbehaviors of supervisors﹑Verbal behaviors ofsupervises﹑
Supervision process