臺灣人文及社會科學引文索引資料庫系統

:::

詳目顯示

回上一頁
第 1 筆 / 總合 1 筆   第一頁 上一頁 下一頁 最後一頁
/1頁
題名：從都市消防救災探討緊急應變之組織及其運作
作者：鄧子正
作者(外文)：Deng, Tzu-jeng
校院名稱：國立交通大學
系所名稱：經營管理研究所
指導教授：謝長宏
學位類別：博士
出版日期：2000
主題關鍵詞：緊急應變；災變管理；消防救災；緊急事故；危機管理；火場救災；組織運作；emergency response；emergency management；public fire protection；emergency；crisis management；fire fighting；organizational operations
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:2
摘 要
緊急事故是一種突然發生，且會造成危害作用的變動不測之事端。緊急事故發生後，受侵襲的對象通常只有短暫的時間可以進行反應，是以常無法按執行例行性業務的一般性組織原理或管理規則來加以處理，只能透過特別的專責性應變組織以特殊的方式進行緊急的應對。因此，在此種狀況下，專責應變工作的緊急應變組織應該如何加以組成、如何進行運作，才能發揮緊急應變組織的功能並達成運作的效果，仍需進一步深思。在此一研究動機引領下，本研究為了要詳細了解緊急應變組織的組成基礎與運作要領，乃從最常見的緊急應變實例，也就是都市消防救災的實態之了解出發，針對21件火場救災個案進行分析，再以這些個案分析所歸納的都市消防救災之組織與運作特性為基礎，進一步析論緊急應變組織之組成，以及緊急應變組織有效性運作的要領。
在組織的組成方面，本研究認為：由於緊急應變組織的功能與作用在於專責對應緊急事故，降低緊急事故的影響與傷害，因此，其與一般組織在所面對的目標要求、環境、情境、組織結構彈性與資源需求內容應有所差異。是以，其組成之要素也應包括：組織目標、團隊意識與組織資源。其中，組織目標必須強調及時反應、掌握情勢、掌控資源、正確處置、降低損失與減少危害；團隊意識必須強調不同團隊的一致性作業與不怕事故傷害的精神；而組織資源則必須從人力、物力與組織行動力等三方面進行整合。
在組織的運作方面，本研究認為：緊急應變組織在實際處理緊急事故時，必須以消除事故危害與減少事故威脅及影響的事務，為主要的工作，並以這些工作的有效進行為原則，實施進一步的人員分工與搶救資源配置；此外，由於緊急事故的應變處理常涉及多組織的協力運作，因此，應變處理過程中組織間的協調便具有特別的重要性，並可促使在緊急應變組織運作時能據以迅速建立靈活、有效的層級協調機制。
Abstract
Emergency is usually an incident, which will happen in an urgent condition and will bring lots of damage. When affected by an emergency event, an organization always has only short period of time to response. This special characteristic of emergency causes the unsuitable situation to use routine management rule to deal with emergency affairs. So, in order to know how to compose an emergency response organization and to effectively operate it to response emergency incidents, this dissertation discusses the emergency response organization and its operations from the reality of 21 urban fire fighting cases to catch the real nature of an emergency response organization.
After series discussions of the topic, this dissertation finds some important conclusions.
First, the functions of an emergency response organization are to deal with emergency affairs and to reduce possible damage. The differences between an emergency response organization and a normal organization to deal with routine affairs are the requirement of objective, organizational environment and situation, flexibility of organizational structure, and demand of organizational resources. Besides, the components of an emergency response organization include organizational objectives, teamwork consciousness, and necessary resources and capabilities.
Second, the affairs for an emergency organization to deal with when facing an emergency are mainly to reduce the damage and include 12 necessary related affairs. The rule of assignment and coordination for the operations could follow the demand of dealing with related affairs and solving possible problems. Besides, in order to improve the effectiveness of the operations, it is necessary to setup standard coordinate levels, center, personnel, and directing system.
參考文獻
1. 余康寧（民80），危機管理研究─政策設計面之探討，國立政治大學 公共行政研究所碩士論文，未出版。
2. 唐雲明（民77），都市消防行政功能探討，中央警官學校公共安全學系編印，桃園。
3. 林榮斌（民86），「勢」概念在管理的意涵，國立交通大學經營管理研究所博士論文，未出版。
4. 吳妥真主編（民73），牛津高級英英、英漢雙解字典，東華書局，台北。
5. 徐誌謙（民86），我國危機管理體系之研究--以賀伯颱風防救為例，東吳大學政治系研究所碩士論文，未出版。
6. 許士軍（民78），管理學，三民書局，台北。
7. 張潤書（民71），行政學，三民書局，台北。.
8. 陳德禹（民82），行政管理，三民書局，台北。
9. 陳凱凌（民86 ），基層防救災體系緊急應變行動之剖析-以溫妮風災林肯大郡災變為例，國立台灣大學建築與城鄉研究所碩士論文，未出版。
10. 施邦築、李有豐、謝正倫（民87），我國防災體系之檢討與建議，消防月刊，九月號，pp.33-41。
11. 黃新福（民81），危機管理之研究─從組織層面來探討， 國立政治大學公共行政研究所碩士論文，未出版。
12. 董瑞生（民75），決策支援系統在緊急事故管理之應用─核電廠個案研究， 國立政治大學碩士論文，未出版。
13. 鄭燦堂（民74），企業災變風險規劃之研究，產險季刊。
14. 趙鋼，（民71），高樓消防安全-預防與搶救，中央警官學校，桃園。
15. 矢島安雄著，陳弘毅譯（民75），消防戰術，中央警官學校，桃園。
16. 消防大學校（監修）（平成3），火災防禦， 全國消防協會，日本。
17. 版本正（昭和55），火災防禦論，全國加除法令出版，日本。
18. Aiken, Kevin E.（1993）, Checking in with Security, Security Management, V37(8), pp.30-37.
19. Angione (1999), Charles R., Dealing with Civilians at Fire Scenes, Fire Engineering, 152(25), pp. 124-127.
20. Anonymous (1991), Perfecting the Science of Disasters, UN Chronicle,V28(2), pp.52-54.
21. Arthur E. Cote, P.E.（1986）,Fire Protection Handbook, Boston , NFPA.
22. B. J. Brown （1985）, Disaster Preparedness and the United Nations Advance Planning for Disaster Belief, p.5.
23. Babb, John ＆ Ammons, Reginald（1996）, Bop Inmate Transport：A High Reliability Organization, Corrections Today,V58(74), pp.108-111.
24. Baer, Tony. （1992）, Safety at a Glance： Upgrading the Displays in a Nuclear Plant Control Room, Mechanical Engineering., V114(1), pp.56-60.
25. Beaudry, John G & Carruthers, Colleen (1992), Preparing for Hazardous Materials Emergency Response, Occupational Health & Safety, V61(3), pp.42-46.
26. Belardo Salvatore（1981）, A Decision Support System for Emergency Management, University Microfirms International, p.3.
27. Blanchard ＆ Kenneth (1997), Mission Possible：Becoming A World Class Organisation While There’s Still Time, Emergency Liberian, V24(5), pp.34-36.
28. Blanchard, Kenneth（1994）, Health Organization Aids Disaster Preparedness, Safety ＆Health , V149(2), pp.16-17.
29. Brown, Bill.（1994） The Power of Preparation , Security Management , V38(4), pp.42-44.
30. Brown, Bruce A.（1995）, A Model Emergency Response Plan, Professional Safety, V40(1), pp.24-27.
31. Bruce B. Clary (1985), The Evolution and Structure and Natural Hazard Policies , Public Administration Review, Special Issue, pp.20-28.
32. Carl E. Peterson（1987）, Fire Department Organization, NFPA Fire protection handbook 16edition.
33. Carlson, Steven J. & Parker, D. J. (1998), Disaster Recovery Planning And Accounting Information Systems, Review of Business, V.19(2), pp.10-16.
34. Carney, Cy（1993）, Community and Organization Capacity：The Key to Disaster Response and Recovery,. Public Management, V75, pp.11-15.
35. Daniel Owen（1980）, The Application of Decision Analysis to Crisis Decision-Making , SRI International , p.12.
36. Della-Giustina, Daniel E. （1995）, Emergency Planning for High-rise Buildings, Risk Management, V42(4), pp. 38-44.
37. Dennis E. Wenger（1977）, Community response to Disaster：Functional and Structural Alteration, Disaster：Theory and Research .
38. Didactic Systems Inc.（1982）, Management in the Fire Service ,NFPA.
39. E.L. Quarantelli (1977), Some Basis Themes in Sociological Studies of Disasters, Disaster：Theory and Research.
40. Fagel, Michael J. (1994), Drilling for Disaster, Occupational Hazards, V56(7), pp.23-25.
41. Fire, Frank L. (1996), Strategic Planning for Fire Department：An Introduction, Fire Engineering, V149(10), pp.71-77.
42. Fishman, Rachelle H.B. (1995), Towards A Common Response Disaster, Lancet, V.345（8965）, p.1630.
43. Forty, Jeremy（1992） A Framework for Offshore Safety, Personnel Management,V24(9), pp.36-39.
44. Grant, Dorothy（1999）, Swissair Disaster Taught Medical Examiners a Lesson in Logistical Challenges, Canadian Medical Association Journal, V161, p.743.
45. Herman, Bill (2000), Fire Services Self-assessment Can Be a Wise Investment, New Hampshire Business Review, V22(3), pp.3-5.
46. Hermann ed.（1977）, International Crisis：Insight From Behavioural Research, Freepress.
47. Hoffman, Stanley (1994), DOT Hazmat Collections Fall Short, Distribution, V93(4) , p.64.
48. Hutchings, Lynn S. & Foster Faren （1993）, Disaster Management in a Global Business, Global Trade & Transportation, V113(8), pp.30-31.
49. Indelicato, Gregory J. & Clark, Michael A.（1995）, Be Ready When it Happens, Transportation & Distribution, V36（4）, pp.108-110.
50. John Ram’ee (1986 ), Crisis Management： Looking for the Warning Sings, Management Solutions, pp.5-11.
51. Mayer Nudell & Norman Antok (1988), The Handbook for Effective Emergency and Crisis Management, Lexington Massachusetts：D.C, Health and Company.
52. Johnson, Linda F. (1996), Big Problems Come in Small Spaces, Occupational Health & Safety, V65(2), pp.35-37.
53. Johnson, Mike (1997), A New Twist on 911 Capability, American City & Country, V112 (13), p.10.
54. Kasperson Roger E & Pijawka K. David (1985), Social Response to Hazard and Major Hazard Events：Comparing Natural and Technological Hazards, Public Administration Review, Special Issue, pp.7-17.
55. Kibble David G. （1999）, A Survey of LEA Guidance and Support for the Management of Crises in Schools, School Leadership & Management, V19, pp.373-385.
56. Knuth Rebecca (1997), The International Association of School Librarianship (IASL), Emergency Librarian, V24 (4), p.32.
57. Loflin, Murrey E. & Kipp, Jonathan (1997), Professional Safety, V42 (7), pp.32-36.
58. Lustberg, Arch. Silverberg, Beverly R.（1995）, Sending the Right Message when Crisis Strikes, Association Management, V47(7),pp.46-51.
59. Mansdorf, Zack（1993）, Emergency Planning for Chemical Spills, Occupational Hazards,V55(9), pp.137-140.
60. McLaughlin (1985), A Framework for Integrated Emergency Management, Public Administration Review, V45, p.170.
61. Minter, Stephen G. (1994), Emergency Response： Industrial Hygiene, Occupational Hazard, V56 (7), pp.24-25.
62. Neufeldt, Victoria（1986）, Webster’s New World Dictionary of American English, Simon & Schuster Inc., New York.
63. North A （1972）, Design for Disaster, Speech on Bedford Square, London.
64. Nunamaker Jay F. Jr & Weber E. Sue & Chen Minder (1989), Organisational Crisis Management System：Planning for Intelligent Action, Journal of Management Information System, spring V（4）, pp.7-32.
65. Petark William J. & Atkisson, Arthur A. (1982), Natural Hazard Risk Assessment and Public Policy, New York.
66. Pomaville, Rena M.（1992）, OSHA Reviews Field Training Programs for HAZWOPER Emergency Response, Occupational Health & Safety, V61(10), pp. 88-92.
67. Post, Wilfried & Wielinga, Bob (1997), Organisational Modelling In Common KADS： The Emergency Medical Service, IEEE Expert Intelligent System & Their Application, V.12(6), pp.46-53.
68. Quarantelli E.L.（1977）, Some Basic Themes in Sociological Studies of Disaster，Disaster：Theory & Research.
69. R.N. Anthony （1965）, Planning and Control Systems：A Framework for Analysis, Public Personnel Management, V26(1), pp.139-156.
70. Richard E. Hayes (1985), Corporate Crisis Management as Adaptive Control, in Stephen J. Andriole ed. Corporate Crisis Management, Princeton N J： Petrocelli Books.
71. Robert A. Stallings（1977）, The Structured Patterns of Four Types of Organisations in Disaster, Disaster：Theory and Research, p.90.
72. Robinson James A. (1972), Crisis：An Appraisal of Concepts And Theories, in Charles F. Hermann ed. International Crisis：Insight from Behaviour Research Free Press.
73. Ronald W. Perrr & Joanne M. Nigg（1985）, Emergency Management Strategies for Communicating Hazard Information, Public Administrative Review, Special Issue.
74. Russell R. Dynes and E.L. Quarantelli（1970）, Organised Behaviour in Disaster, Disaster Technology, p.138.
75. Salvatore Belardo （1981）,A Decision Support System for Emergency Management, University Microfilm International.
76. Schmock, Leo F.（1991）, Are You Ready? We Are. , Security Management, V35(7),pp.38-39.
77. Silverstein, Kenneth（1986）, Emergency Response, Adhesives Age, V40 (1), pp. 6.
78. Silverstein, Kenneth（1994）, Weathering a crisis, American City & County, V109(1), pp.44-54.
79. Sinclar John（1995），Collins Cobuild English Dictionary, Harper Collins Publishers, London.
80. Smith, Jeanette(1994), Organisation and Functioning of Front-line Surgical Station AT Rama in Bosnia and Herzegovina, Journal of the American Medial Association , V272(5), pp.330.
81. Snead, George C. ＆ Porter, Robert（1996）, Restructuring Fire Emergency Medical Service, Public Management, V78 (2), pp.8-15.
82. Taback, Harry（1991）, Preventing Crisis form Getting Out of Hand , Risk Management, V38(10), pp.64-69.
83. Thomas E. Drabek (1985), Managing The Emergency Response, Public Administration Review, Special Issue, pp.85-91.
84. Viera, Diane L. (1991), A Model of Disaster Management, Security Management, V.35(8), pp.68-77.
85. Wallace A.F.C（1956）, General Epidemiological Patterns in Disaster, Disaster Technology.
86. Wenger Dennis E.( 1978), Crisis Community Response to Disaster： Functional and Structural Alternation, in Disaster：Theory and Research, Edited by E. L. Quarantelli.
87. White, Philip（1999）, The Role of Specialised, Agencies In Complex Emergencies： A Case Study of FAO , Third World Quarterly, V20(1), pp.223-239.
88. William A. Wallace & Frank De Balogh（1985）, Decision Support System for Emergency Management, Public Administration Review.
89. William H.B. （1957）, Some Functions of Communications in Crisis Behaviour, Human Organisation, pp.15-19.
90. William J. Petak (1985), Emergency Management ： A Challenge for Public Administration, Public Administration Review, Special Issue, pp.3-6.
91.William K. Bare （1977）, Introduction to Fire Science and Fire Protection, New York：John Willy & Sons.
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
QR Code
QRCODE

臺灣人文及社會科學引文索引資料庫

目前上線人數：1025（臺灣：1012，外國：13） ／ 本年度總使用人次：2581353 ／ 訪客人次（自102年09月）：68394437
國家圖書館著作權聲明 Copyright © 2013 All rights reserved.
本館地址: 100201臺北市中山南路20號． 本館地圖及交通資訊．
總機：(02)23619132．最佳瀏覽解析度為1024x768以上