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題名:員工企業內知識學習與影響因素之研究:心理契約與人力資源管理活動關係之探討
作者:張文菁 引用關係
作者(外文):Wen-ching Chang
校院名稱:國立中山大學
系所名稱:人力資源管理研究所
指導教授:趙必孝
學位類別:博士
出版日期:2006
主題關鍵詞:心理契約知識技能學習志向外部勞動市場自我效能承諾導向人力資源管理活動self-efficacypsychological contractjob availability in free labor marketcommitment-oriented human resource managementknowledge learning aspiration
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摘要
本研究以社會認知生涯理論為基礎,從個人與環境兩方面來探討生涯相關的知識學習。其中個人層面的因素包含三種類型的心理契約與自我效能;個人認知的外在就業市場的工作機會與組織的人力資源管理活動為環境因素。 經由來自990位員工的資料分析發現:(一)關係型與平衡型的心理契約與組織特定知識技能學習志向有顯著的正向關係,然而,交易型的心理契約則與其則有顯著地負向關係。外部勞動市場的工作機會和提升自我附加加值的學習志向有顯著的正向關係。自我效能則與兩種學習志向都有顯著正相關。來自心理契約、外部勞動市場工作機會,以及自我效能的三項交互作用對提升自我附加價值的知識學習志向有顯著的正向關係存在。承諾導向人力資源管理活動則未如預期地對知識技能學習志向有顯著的影響,然而,具有調節關係型與平衡型心理契約與組織特定知識技能學習志向的坐擁。本研究對於心理契約與社會認知生涯理論的研究有相當貢獻,研究發現增進了對員工進行知識學習決策之決定因子的認識,有助於組織思考其施行的知識管理策略與相關活動。
ABSTRACT
This study employed components drawn from Social Cognitive Career Theory (SCCT), the person agency and environment, to investigate the determinants of career-relevant knowledge/skills learning. Three types of psychological contract (PC) and self-efficacy (SE) were represented the person agency, and the job availability in free labor market (FLM) and commitment-oriented human resource management (HRM) were represented environment components. Based on the data from 990 employees from 62 firms analyzing, the findings revealed that relational and balanced PCs are positively related to firm-specific knowledge learning aspiration (KLA), whereas transactional one has negative relation with firm-specific KLA. FLM is positively correlated with self value-added KLA. SE is positively related to both KLAs. The three way interaction of relational and balanced PC, FLM, and SE has significant impacts on self value-added KLA. HRM has no direct impact on KLAs , but moderates the relationship between relational/balanced PC and firm-specific KLA. This study contributes to the psychological contract and SCCT researches, and the findings enhance the understanding of employees’ concerns about their learning decisions which assist employer to consider their knowledge management strategy and practices.
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