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題名：知識創造整合模式：資訊科技創新,吸收能力,工作過載
作者：張又介
作者(外文)：Yu-Chieh Chang
校院名稱：國立高雄第一科技大學
系所名稱：管理研究所
指導教授：周斯畏
學位類別：博士
出版日期：2008
主題關鍵詞：環境不確定性；創造力；工作過載；吸收能力；知識創造；資訊科技創新；information technology innovation；environmental uncertainty；work overload；creativity；absorptive capacity；knowledge creation
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從創新的觀點探討如何促進知識創造仍是一個問題。為了了解此問題，本研究整合三個知識創造學派的論點，進一步提出一個整合的模式來探討之。具體而言，本研究模式探討的因素包括：資訊科技創新傾向、吸收能力、工作過載、環境的不確定性與知識創造。主要探討個人的資訊科技創新傾向與吸收能力如何影響個人在資訊科技領域中的知識創造。另一方面，探討吸收能力與工作過載如何影響個人的資訊科技創新傾向。本研究也進一步探討環境的不確定性如何干擾上述的關係。為了驗證研究模式，本研究採用調查研究法，針對214筆有效問卷進行分析。研究結果顯示，個人的資訊科技創新傾向對個人在資訊科技領域中的知識創造有顯著正面的影響。吸收能力對個人在資訊科技領域中的知識創造與資訊科技創新傾向有顯著的影響。工作過載對個人的資訊科技創新傾向有部份顯著的負面影響，環境不確定性對上述關係也有有部份的干擾效果。本研究針對研究發現進行討論，並說明其理論面與實務面的意涵，最後指出可能的未來研究。
How to facilitate knowledge creation from the perspective of innovation remains a problem. To address this, this study proposes an integrated model that combines three schools of knowledge creation: innovation school, learning school, and problem-solving school. Specifically, our model includes the following variables: absorptive capacity, work overload, information technology (IT) innovation, environmental uncertainty, and knowledge creation activity. The premise of our model is that a knowledge creation activity for IT is influenced by IT users’ innovative propensity, their absorptive capacity, and work overload. In addition, we posit that the above relationship is contingent upon environmental uncertainty. To assess the research model, we adopted a survey method, collecting 214 useful responses for final data analysis. Results demonstrated that SECI is affected by absorptive capacity directly, and by work overload indirectly through users’ propensity to innovate with IT. In addition, environmental uncertainty exerts moderating influences on the above relationships. Implications of this study for managers and researchers are offered. Future research directions are also outlined.
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