一、中文文獻
921震災重建基金會，(2010)，魯凱族霧台鄉宗教及社會各界的共同聲明。財團法人921震災重建基金會網站，上網日期：2018年06月10日。檢自：http://www.taiwan921.lib.ntu.edu.tw/88pdf/Rukai88ST04.html
王文科、王智弘 (2014)。教育研究法。台北：台灣五南圖書出版股份有限公司。
王振寰、黃書緯 (2001)。從社會主義城市到世界城市：上海城市調節模式的轉型。臺灣社會學刊，(26)，55-104。
王增勇 (2010)。災後重建中的助人關係與原住民主體。台灣社會研究季刊，(78)，437-449。
王應棠 (2000)。家的認同與意義重建：魯凱族好茶的案例。應用心理研究，(8)，149-169。王鴻楷、林錫銓 (2004)。921災後觀光產業重建政策之永續性研究。都市與計劃，31(2)，143-166。木下諄一(Kinoshita Kinoshita)(2017)。アリガト謝謝。日本東京：講談社。
瓦歷斯‧諾幹 (2009)。八八颱風哉後重建系列一：巨大災難後，首先要重建心靈。人本教育扎記，第244卷，頁8-15。
台邦‧撒沙勒 (2001)。畫一張會說話的地圖—魯凱族部落地圖的經驗。把人找回來—在地參與自然資源管理，頁129-138。
台邦‧撒沙勒 (2012)。災難、遷村與社會脆弱性：古茶波安的例子。臺灣人類學刊。10(1)，51-92。
石磊 (1971)。筏灣：一個排灣族部落的民族學田野調查報告。台北:中央研究院民族學研究所。
行政院 (2011)。災害防救白皮書：民國100年。行政院出版。
行政院莫拉克颱風災後重建推動委員會 (2009)。災情統計：農林漁牧產物及民間設施災情損失。行政院莫拉克颱風災後重建推動委員會網站。上網日期：104年08月20日。檢自：http://88flood.www.gov.tw/status_06.php
行政院莫拉克颱風災後重建推動委員會 (2009)。災情統計：人命傷亡。上網日期：104年08月20日。檢自：http://88flood.www.gov.tw/status_01.php
行政院莫拉克颱風災後重建推動委員會 (2013)。執行長的話。上網日期：107年04月25日。檢自：http://morakotdatabase.nstm.gov.tw/88flood.www.gov.tw/committee_CEOs_remark.html
行政院內政部營建署 (2010)。莫拉克颱風災後家園重建計畫（核定版）。上網日期：105年03月21日。檢自：https://www.cpami.gov.tw/最新消息/業務新訊/36-綜合計畫組/10187-莫拉克颱風災後家園重建計畫（核定版）.html
行政院內政部營建署 (2010)。莫拉克颱風災後民間興建住宅贈與契約書參考範本。上網日期：107年05月20日。檢自：
https://www.cpami.gov.tw/filesys/file/chinese/dept/rt/0990800704.pdf
行政院內政部營建署 (2012)。莫拉克永久屋興建成果。上網日期：105年01月20日。檢自：http://www.cpami.gov.tw/chinese/index.php?option=com_content&view=article&id=14534&Itemid=54
行政院原住民委員會 (2017)。魯凱族介紹。上網日期：106年05月10日。檢自：http://www.apc.gov.tw/portal/docList.html?CID=277F552950733982
李毓青 (2012)。災後遷村家屋外部空間營造與家園認同之探討-以在禮納里的好茶部落為例。國立臺灣大學建築與城鄉研究所未出版碩士論文，台北市：國立台灣大學。檢自：http://www.airitilibrary.com/Publication/alDetailedMesh?docid=U0001-0308201223280300
李永展、范淑敏 (2004)。台灣城鄉風貌改造運動之研究—調節理論觀點的檢視。建築與規劃學報，5(2)，132-148。吳良鏞 (2003)。人居環境科學的人文思考。城市發展研究，10(5)，4-7。
宋秉明 (2002)。社區觀光發展的形成－從修正型社區博物館的概念切入。觀光研究學報，8(1)，71-83。周志龍 (1998)。全球化發展與台灣科技產業政策: 制度與空間觀點的檢視。都市與計劃，25(2)，155-180。周志龍 (1999)。規劃理論的論爭與發展。都市與計劃，26(2)，165-187。岳彩鎮、黄希庭 (2012)。反思自我評價研究述評。心理科學，35(3)，735-739。
茂林國家風景區 (2017)。禮納里遊客中心。上網日期：107年07月01日。檢自：https://www.maolin-nsa.gov.tw/04006985.html
張春興 (1987)。青年的認同與迷失。台北市：東華書局。
姚美華、胡幼慧 (2008)。一些質性方法上的思考: 信度與效度?如何抽樣?如何收集資料，登錄與分析。質性研究：理論，方法及本土女性研究實例》。臺北:巨流，頁117-132。
胡幼慧 (1996)。質性研究: 理論、方法及本土女性研究實例。台北:巨流。
屏東縣政府研考處 (2009)。屏東縣莫拉克颱風災害專題報告。屏東縣不分區莫拉克颱風災後重建推動委員會。上網日期：104年01月20日。檢自：
http://sowf.moi.gov.tw/19/quarterly/data/131/16.pdf
范麗娟 (2004)。質性研究。台北: 心理。
郭百修 (2000)。地方文化產業化機制之研究-以美濃鎮為例。國立臺北大學都市計劃研究所未出版碩士論文。台北市：國立台北大學。檢自：http://ndltd.ncl.edu.tw/cgi-bin/gs32/gsweb.cgi/ccd=lEUt20/record?r1=1&h1=4
郭靜雯 (2007)。魯凱族好茶人的性別養成與觀念實踐。國立台東大學南島文化研究所未出版碩士論文。台東縣：國立台東大學。檢自：http://paperupload.nttu.edu.tw/CA4BD71DBC8AB41/5d3062135a896572.pdf
陳永龍 (1992)。社會空間變遷之研究-以魯凱族好茶社為個案，國立臺灣大學建築與城鄉研究所碩士論文。台北市：國立台灣大學。檢自：http://ndltd.ncl.edu.tw/cgi-bin/gs32/gsweb.cgi/login?o=dnclcdr&s=id=%22080NTU02225006%22.&searchmode=basic
陳向明 (2002)。社會科學質性研究。台北：五南。
陳炳森、李建平、曾宇良、莊翰華 (2012)。以文化角度看農村社區之災後重生–以埔里桃米社區及古坑華山社區為例。農業推廣文彙，271-297。
陳坤宏 (1995)。消費文化與空間結構—理論與應用。台北：詹氏書局。陳毅峰 (2004)。排灣族傳統政治社會結構及其變遷。高德義主編，原住民族自治制度之研究與規劃。台北：行政院原住民族委員會。
鈕文英 (2012)。質性研究方法與論文寫作。台北: 雙葉書廊。
黃光國 (2003)。社會科學的理路。台北：心理。
黃國彥 (2000)。教育大辭書。台北: 國家教育研究院。
黃鴻文 (2004)。教育研究方法論: 觀點與方法。台北市：心理出版社。
許俊才Kui，2014。翻「牆」回「家」?kulaluce 部落災後重建生活適應之研究，收錄於高德義主編之《臺灣原住民族的文化發展及遷移適應》，121-182。花蓮:國立東華大學原住民民族學院。
奧威尼‧卡露斯(Auvini-Kadresengan) (1996)。雲豹的傳人。台中：晨星。
遇見禮納里 (2017)。風雨中重生後的小巨人。上網日期：103年01月13日。檢自：http://library.taiwanschoolnet.org/cyberfair2014/inmjh2014/index.htm
潘慧玲 (2003)。社會科學研究典範的流變。台北：教育研究資訊。潘建志 (2017)。山川琉璃橋效應 原住民文化園區遊客、收入大增。中時電子報。檢自：https://www.chinatimes.com/realtimenews/20170313004811-260415
賴啟源 (2008)。霧台部落魯凱族貴族的美麗與哀愁─魯凱族貴族權力地位變遷之研究。國立東華大學民族發展研究所未出版碩士論文。花蓮：國立東華大學。檢自：https://ndltd.ncl.edu.tw/cgi-bin/gs32/gsweb.cgi/ccd=Z2VwB_/record?r1=1&h1=0
謝志誠、張紉、蔡培慧、王俊凱 (2008)。臺灣災後遷村政策之演變與問題。住宅學報，17(2)，81-97。謝志誠、傅從喜、陳竹上、林萬億 (2012)。一條離原鄉愈來愈遠的路？：莫拉克颱風災後異地重建政策的思考。臺大社會工作學刊，(26)，41-86。蔡文川 (2010)。地方感: 環境空間的經驗, 記憶和想像。台北：麗文文化事業股份有限公司。
蔡志偉 (2009)。災後重建與人權保障-以原住民族文化爲本的思考。臺灣民主季刊， 6(3)，179-193。顏新珠 (2005)。地動的花蕊：台灣九二一地震社區重建的故事。南投縣：新故鄉文教基金會。
藍逸之、李承嘉 (2015)。作為制度舒緩的三生農業臺灣農地新自由化，調節過程與農業體制再結構。地理學報，(76)，25-68。禮納里好茶部落格 (2014)。古茶布安部落報NO1，上網日期：2018年07月10日。檢自：http://kucapungane.pixnet.net/blog/post/366582005-好茶部落報-no.1
麗依京‧尤瑪 (1998)。從政教關係看原住民社會文化的崩解與重建。於麗依京‧尤瑪(編)，心靈改革、社會重建、台灣原住民、民族權、人權學術研討會論文集，頁345-367，台北：台灣原住民族部落文化傳承協會。
二、英文文獻
Abhas, K. J., & Duyne, J. E. (2010). Safer homes, stronger communities: a handbook for reconstructing after natural disasters.World Bank.
Adger, W. (2000). Social and ecological resilience: Are they related? Progress in Human Geography, 24, 347–364.
Aglietta, M. (2000). A theory of capitalist regulation: The US experience (Vol. 28): Verso.
Ahmed, R., Seedat, M., van Niekerk, A., & Bulbulia, S. (2004). Discerning community resilience in disadvantaged communities in the context of violence and injury prevention. South African. Journal of Psychology, 34, 386–408.
Allen, B. L. (2007). Environmental justice, local knowledge, and after-disaster planning in New Orleans. Technology in Society, 29(2), 153-159.
Alvesson, M., & Sköldberg, K. (2009). Reflexive methodology: New vistas for qualitative research: Sage.
Anderson, B. A. (2006). Crisis management in the Australian tourism industry: Preparedness, personnel and postscript. Tourism Management, 27(6), 1290-1297.
Andriotis, K. (2005). Community groups' perceptions of and preferences for tourism development: Evidence from Crete. Journal of Hospitality & Tourism Research, 29(1), 67-90.
Armstrong, E. K., & Ritchie, B. W. (2008). The heart recovery marketing campaign: Destination recovery after a major bushfire in Australia's national capital. Journal of Travel & Tourism Marketing, 23(2-4), 175-189.
Arunotai, N. (2008). Saved by an old legend and a keen observation: the case of Moken sea nomads in Thailand. Indigenous Knowledge for Disaster Risk Reduction, 73.
Atkinson, P., & Hammersley, M. (1994). Ethnography and participant observation. Lincoln, Yvonna S. (Ed). (1994). Handbook of qualitative research , (pp. 248-261). Thousand Oaks, CA, US: Sage.
Atkinson, R., & Cope, S. (1997). Community participation and urban regeneration in Britain.In P. Hoggett (Ed.), Contested communities: Experiences, struggles, policies (pp.201-221). London: The Policy Press.
Austin, D. E.. (2006). Coastal exploitation, land loss, and hurricanes: A recipe for disaster. American Anthropologist, 108(4), 671-691.
Badri, S. A., Asgary, A., Eftekhari, A., & Levy, J. (2006). Post‐disaster resettlement, development and change: a case study of the 1990 Manjil earthquake in Iran. Disasters, 30(4), 451-468.
Bandyopadhyay, R. (2011). A photo ethnography of tourism as neo-colonialism. Annals of Tourism Research, 38(2), 714-718.
Barakat, S. (2003). Housing reconstruction after conflict and disaster. Humanitarian Policy Group, Network Papers, 43, 1-40.
Beard, V. A. (2007). Household contributions to community development in Indonesia. World Development, 35(4), 607-625.
Becken, S., & Hughey, K. F. (2013). Linking tourism into emergency management structures to enhance disaster risk reduction. Tourism Management, 36, 77-85.
Backman, K. F., & Backman, S. J. (1997). An examination of the impacts of tourism in a gateway community. In H. L. Meadow (Ed.), Development in quality of life studies (Vol. 1). Blacksburg, VA: International Society for Quality of Life Studies
Beirman, D. (2002). Marketing of tourism destinations during a prolonged crisis: Israel and the Middle East. Journal of Vacation Marketing, 8(2), 167-176.
Beirman, D. (2003). Restoring tourism destinations in crisis: A strategic marketing approach. In: Braithwaite, Robyn L (Ed.) Braithwaite, Richard W (Editor). CAUTHE 2003: Riding the Wave of Tourism and Hospitality Research. Lismore, N.S.W.:Southern Cross University, 2003: 1146-1150. Availability: https://search.informit.com.au/documentSummary;dn=844199323753492;res=IELBUS
Belk, R. W., Wallendorf, M., & Sherry, J. F. (1989). The sacred and the profane in consumer behavior: Theodicy on the odyssey. Journal of consumer research, 16(1), 1-38.
Benight, C. C., Ironson, G., Klebe, K., Carver, C. S., Wynings, C., Burnett, K., . . . Schneiderman, N. (1999). Conservation of resources and coping self-efficacy predicting distress following a natural disaster: A causal model analysis where the environment meets the mind. Anxiety, stress and coping, 12(2), 107-126.
Berke, P. R. (1998). Reducing natural hazard risks through state growth management. Journal of the American Planning Association, 64(1), 76-87.
Berke, P. R., Kartez, J., & Wenger, D. (1993). Recovery after disaster: achieving sustainable development, mitigation and equity. Disasters, 17(2), 93-109.
Berkes, F., & Folke, C. (1998). Linking social and ecological systems for resilience and sustainability. Linking social and ecological systems: management practices and social mechanisms for building resilience, 1, 13-20.
Berkes, F., & Folke, C. (2003). Navigating Social-ecological Systems: Building Resilience for Complexity and Change. Cambridge: Cambridge University Press.
Berkes, F., & Ross, H. (2013). Community resilience: toward an integrated approach. Society & Natural Resources, 26(1), 5-20.
Berman, R., & Roel, G. (1993). Encounter with death and destruction: the 1985 Mexico City earthquake. Group Analysis, 26, 81-81.
Bhandari, R. B., Okada, N., Yokomatsu, M., & Ikeo, H. (2010). Building a disaster resilient community through ritual based social capital: A brief analysis of findings from the case study of Kishiwada. Annuals of Disaster, 53,137-148
Biggs, D., Hall, C. M., & Stoeckl, N. (2012). The resilience of formal and informal tourism enterprises to disasters: reef tourism in Phuket, Thailand. Journal of Sustainable Tourism, 20(5), 645-665.
Bilton, T., Bonnett, K., Jones, P., Skinner, D., Stanworth, M., & Webster, A. (2002). Introductory sociology: Macmillan New York.
Biran, A., Liu, W., Li, G., & Eichhorn, V. (2014). Consuming post-disaster destinations: The case of Sichuan, China. Annals of Tourism Research, 47, 1-17.
Birch, E., & Wachter, S. (Eds.). (2006). Rebuilding urban places after disaster: lessons from Hurricane Katrina. University of Pennsylvania Press.
Blackman, D., Kennedy, M., & Ritchie, B. (2011). Knowledge management: the missing link in DMO crisis management? Current Issues in Tourism, 14(4), 337-354.
Blaikie, P., Cannon, T., Davis, I., & Wisner, B. (2014). At risk: natural hazards, people's vulnerability and disasters: Routledge.
Bolin, R. C., & Bolton, P. A. (1986). Race, religion, and ethnicity in disaster recovery. FMHI.
Bodin, P., & Wiman, B. (2004). Resilience and other stability concepts in ecology: Notes on their origin, validity, and usefulness. ESS Bulletin, 2, 33–43.
Boen, T., & Jigyasu, R. (2005, December). Cultural considerations for post disaster reconstruction post-tsunami challenges. In UNDP Conference (pp. 1-10).
Boeije, H. (2009). Analysis in qualitative research. Sage..
Bogdan, R., & Biklen, S. (1992). Qualitative methods for education. An introduction to theory and methods.: Boston: Allyn & Bacon.
Bogdan, R. C., & Biklen, S. K. (2007). Research for education: An introduction to theories and methods. New York: Pearson.
Bonanno, G. A. (2008). Loss, trauma, and human resilience: have we underestimated the human capacity to thrive after extremely aversive events? American Psychologist, 59(1), 20.
Bourdieu, P. (1986) Distinction: A Social Critique of the Judgment of Taste. Routledge, New York, NY.
Bowling, A. (1994). Social networks and social support among older people and implications for emotional well-being and psychiatric morbidity. International Review of Psychiatry, 6(1), 41-58.
Bozo, Ö., & Guarnaccia, C. A. (2009). Activities of daily living, social support, and future health of older Americans. The Journal of Psychology, 144(1), 1-14.
Bowen, G. A. (2009). Document analysis as a qualitative research method. Qualitative research journal, 9(2), 27-40.
Brammer, H. (1990). Floods in Bangladesh: geographical background to the 1987 and 1988 floods. Geographical journal, 12-22.
Briedenhann, J., & Wickens, E. (2004). Tourism routes as a tool for the economic development of rural areas—Vibrant hope or impossible dream? Tourism Management, 25(1), 71-79.
Brown, D. D., & Kulig, J. C. (1996). The concepts of resiliency: Theoretical lessons from community research. Health and Canadian Society.
Browne, K. E. (2015). Standing in the need: Culture, comfort, and coming home after Katrina. University of Texas Press.
Bruneau, M., Chang, S., Eguchi, R., Lee, G., O’Rourke, T., Reinhorn, A., et al. (2003). A framework to quantitatively assess and enhance the seismic resilience of communities. Earthquake Spectra, 19, 733–752.
Buckle, Marsh, G., & Smale, S.(2001). Assessing Resilience and Vulnerability: Principles, Strategies and Actions. Guidelines Emergency Management Australia:Australia
Buckle, Marsh, G., & Smale, S. (2011). Assessing resilience & vulnerability: Principles, strategies & actions: Emergency Management Australia. Julian Gonsalves & Priyanka Mohan(Ed.), Strengthening Resilience in Post-disaster Situations: Stories, Experience and Lessons from South Asia. Courtesy: D.K. Agencies (F) Ltd.
Burgess, R. G. (1989). Grey areas: Ethical dilemmas in educational ethnography. The ethics of educational research, 60-76.
Burton, I. (1993). The environment as hazard: Guilford Press.
Butler, Morland, & Leskin. (2007). Psychological resilience in the face of terrorism. In B. M. Bongar, L. M. Brown, L. E. Beutler, J. N. Breckenridge & P. G. Zimbardo (Eds.), Psychology of terrorism: Oxford University Press New York.
Butler, R., & Suntikul, W. (2013). Tourism and war: Routledge.
Cairns, T., Fulcher, L., Kereopa, H., Nia, P. N., & Tait-Rolleston, W. (1998) Nga parikarangaranga o puao-te-ata-tu. Canadian Social Work Review, 15(2), 145-167.
Calgaro, E. (2005). Paradise in tatters: an analysis of the vulnerability of the tourism community of Khao Lak, Thailand to the 2004 Indian Ocean Tsunami. Stockholm Environment Institute working report. Stockholm Environment Institute, Stockholm, 89.
Calgaro, E., & Lloyd, K. (2008). Sun, sea, sand and tsunami: examining disaster vulnerability in the tourism community of Khao Lak, Thailand. Singapore Journal of Tropical Geography, 29(3), 288-306.
Campanella, T. J. (2006). Urban resilience and the recovery of New Orleans. Journal of the American Planning Association, 72(2), 141-146.
Carlsen, J. (2005). Crisis Communication and Tourism Recovery Strategies for the Maldives. Managing risk and crisis for sustainable tourism: Research and innovation (Best Education Network Think Tank V, Kingston, Jamaica June 16-19).
Carlsen, J. (2006). Post-tsunami tourism strategies for the Maldives. Tourism Review International, 10(1-2), 69-79.
Carlsen, J. C., & Hughes, M. (2008). Tourism market recovery in the Maldives after the 2004 Indian Ocean tsunami. Journal of Travel & Tourism Marketing, 23(2-4), 139-149.
Carlsen, J. C., & Liburd, J. J. (2008). Developing a research agenda for tourism crisis management, market recovery and communications. Journal of Travel & Tourism Marketing, 23(2-4), 265-276.
Carlville. (2012). ‘’Desperate’’ times for tourism operators. Rwtrieved May 01,2017, from http://www.stuff.co.nz/national/christchurch-earthquake/7433732/Desperate-times-for-tourism-operators
Carson, D., Gilmore, A., Perry, C., & Gronhaug, K. (2001). Qualitative marketing research: Sage.
Cassidy, F. (1990). “Aboriginal Governments in Canada: An Emerging Field Study.” Canadian Journal of Political Science, Vol. 23, No. 1, pp. 73-99.
Cernea, M. M. (1996). Understanding and preventing impoverishment from displacement. In the Chris McDowell(Eds.),Understanding impoverishment: the consequences of developmentinduced displacement(pp.13-32). Berghahn Books, Oxford.
Chandler, J.A. (2004). An analysis of the economic impact of Hurricances Dennis, Floyd, and Irene on North Carolina’s lodging industry. Journal of Hospitality & Tourism Research, 28 (3), 313-326.
Charmaz, K. (2014). Constructing grounded theory. Sage.
Cheung, C., & Law, R. (2006). How can hotel guests be protected during the occurrence of a Tsunami?. Asia Pacific Journal of Tourism Research, 11(3), 289-295.
Cheng, W. (2007). Working together: relatedness and economy amongst the Rukai of Taiwan (Doctoral dissertation, University of Edinburgh) Retrieved from:. http://hdl.handle.net/1842/24343
Cheng, S., Ganapati, E., & Ganapati, S. (2015). Measuring disaster recovery: bouncing back or reaching the counterfactual state? Disasters.
Choi, H. C., & Sirakaya, E. (2005). Measuring resident’ attitude toward sustainable tourism: Development of sustainable tourism attitude scale. Journal of Travel Research, 43(4), 380-394.
Choi, H. C., & Sirakaya, E. (2006). Sustainability indicators for managing community tourism.Tourism Management, 27(6), 1274-1289.
Choowong, M., Phantuwongraj, S., Charoentitirat, T., Chutakositkanon, V., Yumuang, S., & Charusiri, P. (2009). Beach recovery after 2004 Indian Ocean tsunami from Phang-nga, Thailand. Geomorphology, 104(3), 134-142.
Cioccio, L., & Michael, E. J. (2007). Hazard or disaster: Tourism management for the inevitable in Northeast Victoria. Tourism Management, 28(1), 1-11.
Clauss-Ehlers, C. S. (2004). Re-inventing resilience Community planning to foster resilience in children (pp. 27-41): Springer.
Clauss-Ehlers, C. S., Yang, Y.-T. T., & Chen, W.-C. J. (2006). Resilience from childhood stressors: The role of cultural resilience, ethnic identity, and gender identity. Journal of Infant, Child, and Adolescent Psychotherapy, 5(1), 124-138.
Cohan, C. L., & Cole, S. W. (2002). Life course transitions and natural disaster: marriage, birth, and divorce following Hurricane Hugo. Journal of Family Psychology, 16(1), 14.
Cohen, E. (2005) ‘Tourism and Disaster: the tsunami waves in Southern Thailand.’ In W. Alejziak and R.Winiarski (Eds.) Tourism in Scientific Research. Academy of Physical Education in Krakow: Poland, pp 81-114.
Coles, T. (2003). A local reading of a global disaster: Some lessons on tourism management from an Annus Horribilis in South West England. Journal of Travel & Tourism Marketing, 15(2-3), 173-197.
Cole, S. (2005). Action ethnography: Using participant observation. Cabi.
Coleman, S. J. (1998). Social capital in the creation of human capital. American Journal of Sociology, 94, 95-120
Coles, E., & Buckle, P. (2004). Developing community resilience as a foundation for effective disaster recovery. Australian Journal of Emergency Management, 19(4), 6.
Comerio, M. C. (2014). Disaster recovery and community renewal: Housing approaches. Cityscape, 16(2), 51.
Cook, T. D., Campbell, D. T., & Day, A. (1979). Quasi-experimentation: Design & analysis issues for field settings (Vol. 351): Houghton Mifflin Boston.
Cook, B. R. (2015). Disaster management culture in bangladesh. Cultures and disasters: Understanding cultural framings in disaster risk reduction. In F. Krüger, G. Bankoff, T. Cannon, B. Orlowski, E. Lisa, & F. Schipper (Eds). Cultures and Disasters: Understanding Cultural Framings in Disaster Risk Reduction (pp.193-207). Routledge.
Cooper, C. (2006). Knowledge management and tourism. Annals of Tourism Research, 33(1), 47-64.
Couch, S. R., & Kroll‐Smith, S. (1994). Environmental Controversies, Interactional Resources, and Rural Communities: Siting Versus Exposure Disputes 1. Rural Sociology, 59(1), 25-44.
Corbin, J., & Strauss, A. (2014). Basics of qualitative research: Techniques and procedures for developing grounded theory. Sage.
Creswell, J. W. (2009). Research design: Qualitative and mixed methods approaches. London and Thousand Oaks. Sage.
Creswell, J. W. (2013). Qualitative inquiry and research design: Choosing among five approaches. Sage.
Cutter, S. L., Barnes, L., Berry, M., Burton, C., Evans, E., Tate, E., & Webb, J. (2008). A place-based model for understanding community resilience to natural disasters. Global environmental change, 18(4), 598-606.
Daes, E.I.A.(2001, June). Prevention of discrimination and protection of indigenouspeoples and minorities: Indigenous peoples and their relationship to land.Paper presented at UN Economic and Social Council, New York, NY.
Davidson, D. J. (2010). The applicability of the concept of resilience to social systems: some sources of optimism and nagging doubts. Society and Natural Resources, 23(12), 1135-1149.
De Sausmarez, N. (2004). Malaysia's response to the Asian financial crisis: Implications for tourism and sectoral crisis management. Journal of Travel & Tourism Marketing, 15(4), 217-231.
Diedrich, A., & García-Buades, E. (2009). Local perceptions of tourism as indicators of destination decline. Tourism Management, 30(4), 512-521.
Dilley, M. (2005). Natural disaster hotspots: a global risk analysis (Vol. 5). World Bank..
Dohrenwend, B. S. (1978). Social stress and community psychology. American Journal of Community Psychology, 6(1), 1-14.
Dunst, C., Trivette, C., & Deal, A. (1988). Enabling and empowering families: Principles and guidelines for families. Cambridge, MA: McNaughton & Gunn.
Dynes, R. R. (2000). The dialogue between Voltaire and Rousseau on the Lisbon earthquake: The emergence of a social science view. International Journal of Mass Emergencies and Disasters, 18(1), 97–115.
Dyer, P., Aberdeen, L., & Schuler, S. (2003). Tourism impacts on an Australian indigenous community: a Djabugay case study. Tourism Management, 24(1), 83-95.
Eisenhardt, K. M. (1989). Building theories from case study research. Academy of management review, 14(4), 532-550.
Eisenhart, M. A., & Howe, K. R. (1992). Validity in educational research. The handbook of qualitative research in education, 643-680.
Ellis, C., & Bochner, A. P. (1996). Composing ethnography: Alternative forms of qualitative writing: Rowman Altamira.
EM-DAT (2014, June 01). Emergency disaster data base. Retrieved from http://www.em-dat.net
Erikson, K. T. (1976). Everything in its path:Destruction of Community in the Buffalo Creek Flood: Simon and Schuster.
Esser, & Hirsch. (1989). The crisis of fordism and the dimensions of a ‘postfordist’regional and urban structure. International Journal of Urban and Regional Research, 13(3), 417-437.
Esser, J., & Hirsch, J. (2011). The Crisis of Fordism and the Dimension of a ‘Post-Fordism’ Regional and Urban Structure. In A. Amin (Ed.), Post-Fordism: a reader: Oxford: Blackwell. .
Evans, N., & Elphick, S. (2005). Models of crisis management: An evaluation of their value for strategic planning in the international travel industry. International Journal of Tourism Research, 7(3), 135-150.
Farrell, S. J., Aubry, T., & Coulombe, D. (2004). Neighborhoods and neighbors: Do they contribute to personal well‐being? Journal of community psychology, 32(1), 9-25.
Faulkner, B. (2001). Towards a framework for tourism disaster management. Tourism Management, 22(2), 135-147.
Faulkner, B., & Russell, R. (2000). Turbulence, chaos and complexity in tourism systems: a research direction for the new millennium. In B. Faulkner, G. Moscardo & E. Laws (Eds.), Tourism in the twenty-first century: reflections on experience. London: Continuum.
Faulkner, B., & Vikulov, S. (2001). Katherine, washed out one day, back on track the next: A post-mortem of a tourism disaster. Tourism Management, 22(4), 331-344.
FEMA(Federal Emergency Management Agency) (2012) CCP application toolkit, version 3.4. Washington, DC
Fiore, J., Becker, J., & Coppel, D. B. (1983). Social network interactions: A buffer or a stress. American Journal of Community Psychology, 11(4), 423-439.
Fleming, J., & Ledogar, R. J. (2008). Resilience and indigenous spirituality: A literature review. Pimatisiwin, 6(2), 47.
Flick, U. (1992). Triangulation revisited: strategy of validation or alternative? Journal for the theory of social behaviour, 22(2), 175-197.
Folke, C. (2006). Resilience: The emergence of a perspective for social–ecological systems analyses. Global environmental change, 16(3), 253-267.
Gabriel Brida, J., Osti, L., & Faccioli, M. (2011). Residents' perception and attitudes towards tourism impacts: A case study of the small rural community of Folgaria (Trentino–Italy). Benchmarking: an international journal, 18(3), 359-385.
Ganor, M., & Ben-Lavy, Y. (2003). Community resilience: Lessons derived from Gilo under fire. Journal of Jewish Communal Service, 79(2/3), 105-108.
Garcia, R., Siu-Yu Lau, S., Chau, K. W., Kanitpun, R., Shimatsu, Y., Grunder, P., ... & Baharuddin. (2006). Sustainable resorts: learning from the 2004 tsunami. Disaster Prevention and Management: An International Journal, 15(3), 429-447.
Gartner, W. (2005) ‘A Synthesis of Tourism Trends.’ In J. Aramberri and R. Butler (Eds) Tourism Development: Issues for a Vulnerable Industry (pp. 3-22). Clevedon: Channel View Publications.
Gatson, S. N., & Zweerink, A. (2004). Ethnography online:‘natives’ practising and inscribing community. Qualitative Research, 4(2), 179-200.
Geertz, C. (1973). Thick description: Toward an interpretive theory of culture. The interpretation of cultures: Selected essays (pp. 3-30). New York, NY: Basic.
Geertz, C. (1976). From the Native's Point of View: On the Nature of Anthropological Understanding.Interpretative Social Science : A Reader.
Ghaderi, Z., & Henderson, J. C. (2013). Japanese tsunami debris and the threat to sustainable tourism in the Hawaiian Islands. Tourism Management Perspectives, 8, 98-105.
Ghaderi, Z., Som, A. P. M., & Henderson, J. C. (2015). When Disaster Strikes: The Thai Floods of 2011 and Tourism Industry Response and Resilience. Asia Pacific Journal of Tourism Research, 20(4), 399-415.
Ghaderi, Z., Som, A. P. M., & Henderson, J. C. (2012). Tourism crises and island destinations: Experiences in Penang, Malaysia. Tourism Management Perspectives, 2, 79-84.
Girolamo, G., & McFarlane, A. C. (1996). The epidemiology of PTSD: a comprehensive review of the international literature. Friedman, Anthony J. M., Matthew J., Gerrity, E.T., and Raymond M.S. (Ed). Ethnocultural aspects of posttraumatic stress disorder: Issues, research, and clinical applications, (pp. 33-85). Washington, DC, US: American Psychological Association.
Given, L. M. (2008). The Sage encyclopedia of qualitative research methods. Sage.
Glaesser, D. (2006). Crisis management in the tourism industry: Routledge.
Glaser, B. G. (1965). The constant comparative method of qualitative analysis. Social problems, 12(4), 436-445.
Glasersfeld, E. v. (2005). Questions and answers about radical constructivism In K. G. Tobin (Ed.), The practice of constructivism in science education. (pp. 3-8). Hillsdale: NJ : Lawrence Erlbaum Associates.
Godschalk, D. (2003). Urban hazard mitigation: Creating resilient cities. Natural Hazards Review, 4, 136–143.
Gold, R. L., McCall, G., & Simmons, J. (1969). Issues in Participant Observation. Reading: Addison-Wesley.
Goodman, N. (1978). Ways of worldmaking (Vol. 51): Hackett Publishing.
Goodwin, & Painter, J. (1997). Concrete research, urban regimes and regulation theory. In M. Lauria (Ed.), Reconstructing urban regime theory: Regulating urban politics in a global economy(pp.13-29).Sage.
Goto, T., Wilson, J. P., Kahana, B., & Slane, S. (2006). The Miyake Island volcano disaster in Japan: Loss, uncertainty, and relocation as predictors of PTSD and depression. Journal of Applied Social Psychology, 36(8), 2001-2026.
Goodwin, M. (2012). Regulation Theory. In E. Löfström & J. Palm (Eds.), International encyclopedia of housing and home (pp. 22-27). Elsevier Ltd.
Gordon, J. (1978). Structures. Harmondsworth: UK: Penguin Books.
Granville, F., Mehta, A., & Pike, S. (2016). Destinations, disasters and public relations: Stakeholder engagement in multi-phase disaster management. Journal of Hospitality and Tourism Management, 28, 73-79.
Guba, E. G., & Lincoln, Y. S. (1989). Fourth generation evaluation: Sage.
Guba, E. G., & Lincoln, Y. S. (1994). Competing paradigms in qualitative research. Handbook of qualitative research, 2(163-194), 105.
Guba, E.G. and Lincoln, Y.S. (2005). Paradigmatic controversies, contradictions, and emerging confluences. In: Denzin, N.K. and Lincoln, Y.S.,(Eds.), The Sage Handbook of Qualitative Research, 3rd Edition (pp.191-215), Sage, Thousand Oaks.
Gursoy, D., Kim, K., & Uysal, M. (2004). Perceived impacts of festivals and special events by organizers: An extension and validation. Tourism Management, 25(2), 171-181.
Gurtner, Y. (2016). Returning to paradise: Investigating issues of tourism crisis and disaster recovery on the island of Bali. Journal of Hospitality and Tourism Management. 28, 11-19.
Gurtner, Y. K. (2007). Crisis in Bali: lessons in tourism recovery. In E. Laws, B. Prideaux & K. S. Chon (Eds.), Crisis management in tourism (pp. 81-97). UK: CABI,Wallingford.
Hall, C. M., Malinen, S., Vosslamber, R., & Wordsworth, R. (2016). Business and Post-disaster Management: Business, Organisational and Consumer Resilience and the Christchurch Earthquakes: Routledge.
Hammersley, M., & Atkinson, P. (1983). Ethnography: principles in practice. London: Tavistock.
Hammersley, M., & Atkinson, P. (1995). Ethnography: Practices and principles. New York: Routledge. Retrieved December, 2, 2008.
Hammersley, M., & Atkinson, P. (2007). Ethnography: Principles in practice: Routledge.
Harris, M. (2001). The rise of anthropological theory: A history of theories of culture: AltaMira Press.
Heider, E. R. (1972). Probabilities, sampling, and ethnographic method: The case of Dani colour names. Man, 7(3), 448-466.
Henderson, J. C., & Ng, A. (2004). Responding to crisis: Severe acute respiratory syndrome (SARS) and hotels in Singapore. International journal of tourism research, 6(6), 411-419.
Henderson, J. C. (2005). Responding to natural disasters: Managing a hotel in the aftermath of the Indian Ocean tsunami. Tourism and Hospitality Research, 6(1), 89-96.
Henderson, J. C. (2007). Corporate social responsibility and tourism: Hotel companies in Phuket, Thailand, after the Indian Ocean tsunami. International Journal of Hospitality Management, 26(1), 228-239.
Herzog, T. R. (1996). Research methods and data analysis in the social sciences: Harper Collins Colege Publishers.
Higgins, B.A. (2005). The storms of summer: Lessons learned in the aftermath of the hurricanes of ‘04. Cornell Hotel and Restaurant Administration Quarterly, 46 (1), 40-46.
Hills, A. (1998). Seduced by recovery: The consequences of misunderstanding disaster. Journal of Contingencies and Crisis Management, 6(3), 162-170.
Ho, L. K., & Hyun, S. S. (2016). The effects of perceived destination ability and destination brand love on tourists’ loyalty to post-disaster tourism destinations: the case of korean tourists to japan. Journal of Travel & Tourism Marketing, 33(5), 613-627.
Hohenemser, C., Kates, R. W., & Slovic, P. (1983). The nature of technological hazard. Science, 220(4595), 378-384.
Holling, C. S. (1973). Resilience and stability of ecological systems. Annual Review of Ecology and Systematics, 1-23.
Holling, C. S. (1996). Engineering resilience versus ecological resilience. Engineering within ecological constraints, 31(1996), 32.
Holling, C. S.(2001). Understanding the complexity of economic, ecological, and social systems. Ecosystems, 4(5), 390-405.
Hsu, M., Howitt, R., & Chi, C. C. (2014). The idea of ‘Country’: Reframing post‐disaster recovery in I ndigenous Taiwan settings. Asia Pacific Viewpoint, 55(3), 370-380.
Hsu, M., Howitt, R., & Miller, F. (2015). Procedural vulnerability and institutional capacity deficits in post-disaster recovery and reconstruction: Insights from Wutai Rukai experiences of Typhoon Morakot. Human Organization, 308-318.
Hsu, M. (2016). Lost, found and troubled in translation: Reconsidering imagined Indigenous “communities” in post-disaster Taiwan settings. AlterNative: An International Journal of Indigenous Peoples, 12(1), 71-85.
Huan, T. C., Beaman, J., & Shelby, L. (2004). No-escape natural disaster: Mitigating impacts on tourism. Annals of Tourism Research, 31(2), 255-273.
Huang, J. H., & Min, J. C. (2002). Earthquake devastation and recovery in tourism: the Taiwan case. Tourism Management, 23(2), 145-154.
Huang, Y. C., Tseng, Y. P., & Petrick, J. F. (2008). Crisis management planning to restore tourism after disasters: a case study from Taiwan. Journal of Travel & Tourism Marketing, 23(2-4), 203-221.
Hudson, L. A., & Ozanne, J. L. (1988). Alternative ways of seeking knowledge in consumer research. Journal of consumer research, 14(4), 508-521.
Hughey, K., & Becken, S. (2016). Value-engaged evaluation of a tourism-specific disaster management plan. Tourism Management Perspectives, 19, 69-73.
Huimin, G., & Wall, G. (2006). SARS in China: Tourism impacts and market rejuvenation. Tourism analysis, 11(6), 367-379.
Hunter, A. (1993). Local knowledge and local power notes on the ethnography of local community elites. Journal of contemporary ethnography, 22(1), 36-58.
Hystad, P. W., & Keller, P. C. (2008). Towards a destination tourism disaster management framework: Long-term lessons from a forest fire disaster. Tourism Management, 29(1), 151-162.
Hystada, P., & Keller, P. (2006). Disaster management: Kelowna tourism industry's preparedness, impact and response to a 2003 major forest fire. Journal of Hospitality and Tourism Management, 13(1), 44-58.
Ingram, J. C., Franco, G., Rio, C. R.-d., & Khazai, B. (2006). Post-disaster recovery dilemmas: challenges in balancing short-term and long-term needs for vulnerability reduction. Environmental Science & Policy, 9(7), 607-613.
Ioannides, D., & Apostolopoulos, Y. (1999). Political instability, war, and tourism in Cyprus: Effects, management, and prospects for recovery. Journal of Travel Research, 38(1), 51-56.
IPCC, Intergovernmental Panel on Climate Change (2013). Working Group 1 Contribution to the FifthAssessment Report of the Intergovernmental Panelon Climate Change Summary for Policymakers. Paper presented at the Switzerland: Intergovernmental Panel on Climate Change.
Irvine, W., & Anderson, A. R. (2006). The impacts of foot and mouth disease on a peripheral tourism area: The role and effect of crisis management. Journal of Travel & Tourism Marketing, 19(2-3), 47-60.
Ishak, I., & Alias, R. (2005). Designing a strategic information systems planning methodology for Malaysian institutes of higher learning. Issues in Information Systems, 6 (1).
Jessop, B. (1983). Accumulation strategies, state forms, and hegemonic projects. Kapitalistate, 10(11), 89-111.
Jessop, B. (1988). Regulation theory, post Fordism and the state: more than a reply to Werner Bonefield. Capital & Class, 12(1), 147-168.
Jessop, B. (1990). State theory: Putting capitalist states in their place: Cambridge: Polity Press.
Jessop, B. (1992). From the Keynesian welfare to the Schumpeterian workfare state: Lancaster Regionalism Group.
Jessop, B. (1997). Survey article: the regulation approach. Journal of Political Philosophy, 5(3), 287-326.
Jessop, B. (1999). Reflections on globalisation and its (il)logic(s). London: Routledge.
Jessop, B. (2000). The crisis of the national spatio-temporal fix and the tendential ecological dominance of globalizing capitalism. Internal Journal of Urban and Region al Research, 24 (2): 323-60.
Jessop, B. (2002). The future of capitalist state. London: Polity.
Jha, A. K., Barenstein, J. D., Phelps, P. M., Pittet, D., & Sena, S. (2010). Safer Homes, Stronger Communities: A Handbook for Reconstruction after Natural Disasters. The World Bank.
Jiang, Y., & Ritchie, B. W. (2017). Disaster collaboration in tourism: Motives, impediments and success factors. Journal of Hospitality and Tourism Management, 31, 70-82.
Jogia, J., Kulatunga, U., Yates, G., & Wedawatta, G. (2014). Culture and the psychological impacts of natural disasters: Implications for disaster management and disaster mental health. Built and Human Environment Review, 7(1), 1.
Johnston, D., Becker, J., & Paton, D. (2012). Multi-agency community engagement during disaster recovery: Lessons from two New Zealand earthquake events. Disaster Prevention and Management: An International Journal, 21(2), 252-268.
Jurowski, C., & Gursoy, D. (2004). distance effects on residents’attitudes toward tourism. Annals of Tourism Research, 31(2), 296-312.
Kates, R. W. (1971). Natural hazard in human ecological perspective: hypotheses and models. Economic Geography, 438-451.
Keith, S. (2013). Environmental hazards: assessing risk and reducing disaster: Routledge.
Killam, L. (2013). Research terminology simplified: Paradigms, axiology, ontology, epistemology and methodology. Laura Killam.
Kim, P. S., & Lee, J. E. (1998). Emergency management in Korea and its future directions. Journal of Contingencies and Crisis Management, 6(4), 189-201.
Kim, S. S., Chun, H., & Lee, H. (2005). The effects of SARS on the Korean hotel industry and measures to overcome the crisis: a case study of six Korean five-star hotels. Asia pacific journal of tourism research, 10(4), 369-377.
Kirmayer, L. J., Sehdev, M., Whitley, R., Dandeneau, F. S., & Isaac, C. (2009). Community resilience: Models, metaphors and measures. International Journal of Indigenous Health, 5(1), 62.
Kimhi, S., & Shamai, M. (2004). Community resilience and the impact of stress: Adult response to Israel’s withdrawal from Lebanon. Journal of Community Psychology, 32, 439–451.
Klein, R., Nicholls, R., & Thomalla, F. (2003). Resilience to natural hazards: How useful is this concept? Environmental Hazards, 5, 35–45.
Koenen, J., Chor, K. S., & Christianson, D. J. (1995). Effects of tourism growth on air quality: The case of Las Vegas. Journal of Sustainable Tourism, 3, 135-142.
Korstanje, M. E. (2012). Dark tourism and the process of resiliency post disaster contexts. A new alternative view. Turismoy Desarrollo Local(13).
Krätke, S. (1999). A regulationist approach to regional studies. Environment and Planning A, 31(4), 683-704.
Krätke, S. (2014). Cities in contemporary capitalism. International Journal of Urban and Regional Research, 38(5), 1660-1677.
Kulatunga, U. (2011). Influence of culture towards disaster risk: the case of Barguna, Bangladesh. Paper presented at the International conference on Buliding Resilience, Kandalama.
Kulig, J. C. (2000). Community resiliency: The potential for community health nursing theory development. Public Health Nursing, 17(5), 374-385.
Kulig, J. C., Edge, D. S., Townshend, I., Lightfoot, N., & Reimer, W. (2013). Community resiliency: Emerging theoretical insights. Journal of Community Psychology, 41(6), 758-775.
Kvale, S. (2006). Dominance through interviews and dialogues. Qualitative inquiry, 12(3), 480-500.
Ladkin, A., Fyall, A., Fletcher, J., & Shipway, R. (2008). London tourism: A ‘post-disaster’marketing response. Journal of Travel & Tourism Marketing, 23(2-4), 95-111.
Lang, T. (2015). Urban decline, resilience, and change (Vol. 90). New York, NY: Routledge.
Lauer, C. (2002). Enrolments in higher education: do economic incentives matter?, Education+ Training, 44(4/5), 179-185.
Lauria, M. (1997). Reconstructing urban regime theory: Regulating urban politics in a global economy. Sage.
Laws, E., Prideaux, B., & Chon, K. S. (2007). Crisis management in tourism: Cabi.
Lean, H. H., & Smyth, R. (2009). Asian financial crisis, avian flu and terrorist threats: are shocks to Malaysian tourist arrivals permanent or transitory? Asia Pacific Journal of Tourism Research, 14(3), 301-321.
LeCompte, M. D., Tesch, R., & Goetz, J. P. (1993). Ethnography and qualitative design in educational research. Academic Press.
Lee, N., & Lings, I. (2008). Doing business research: a guide to theory and practice: Sage.
Lee, Y. J., & Harrald, J. R. (1999). Critical issue for business area impact analysis in business crisis management: analytical capability. Disaster Prevention and Management: An International Journal, 8(3), 184-189.
Lehto, X., Douglas, A. C., & Park, J. (2008). Mediating the effects of natural disasters on travel intention. Journal of Travel & Tourism Marketing, 23(2-4), 29-43.
Levin, I. P., Schneider, S. L., & Gaeth, G. J. (1998). All frames are not created equal: A typology and critical analysis of framing effects. Organizational behavior and human decision processes, 76(2), 149-188.
Lew, A. A. (2014). Scale, change and resilience in community tourism planning. Tourism Geographies, 16(1), 14-22.
Lew, A. A., Ng, P. T., Ni, C. C., & Wu, T. C. (2016). Community sustainability and resilience: Similarities, differences and indicators. Tourism Geographies, 18(1), 18-27.
Lew, A. A., & Cheer, J. M. (2017). Understanding tourism resilience: Adapting to social, political, and economic change. In J. M. Cheer & A. A. Lew (Eds), Tourism, Resilience and Sustainability (pp. 3-17). Routledge.
Li, W. J. (2006). Community decisionmaking participation in development. Annals of Tourism Research, 33(1), 132-143.
Lin, J. J., & Lin, W. I. (2016). Cultural issues in post-disaster reconstruction: the case of Typhoon Morakot in Taiwan. Disasters, 40(4), 668-692.
Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry (Vol. 75): Sage.
Lincoln, Y. S., Lynham, S. A., & Guba, E. G. (2011). Paradigmatic controversies, contradictions, and emerging confluences, revisited. In D. N. K. & L. Y. S. (Eds.), The Sage handbook of qualitative research (Vol. 4, pp. 97-128).
Lipietz, A. (1987). Mirages and miracles (Vol. 137): London: Verso.
Lipietz, A. (1989). Three crises: The metamorphoses of capitalism and the labour movement Capitalist development and crisis theory: Accumulation, regulation and spatial restructuring (pp. 59-95): Springer.
Long, D. A., & Perkins, D. D. (2003). Confirmatory factor analysis of the sense of community index and development of a brief SCI. Journal of community psychology, 31(3), 279-296.
Longstaff, P. (2005). Security, resilience, and communication in unpredictable environments such as terrorism, natural disasters, and complex technology. Syracuse, New York: Author.
Luthar, S. S., Cicchetti, D., & Becker, B. (2000). The construct of resilience: A critical evaluation and guidelines for future work. Child development, 71(3), 543-562.
MacGillivray, A., & Walker, P. (2000). Local social capital: Making it work on the ground. In S. Barron, J. Field, & T. Schuller (Eds.), Social capital: Critical perspectives (pp. 197-211). Oxford: Oxford university press.
Maginn, P. J. (2007). Towards more effective community participation in urban regeneration: the potential of collaborative planning and applied ethnography. Qualitative Research, 7(1), 25-43.
Magis, K. (2010). Community resilience: An indicator of social sustainability. Society and Natural Resources, 23(5), 401-416.
Maguire, B., & Hagan, P. (2007). Disasters and communities: understanding social resilience. Australian journal of emergency management, 22(2), 16.
Mair, J., Ritchie, B. W., & Walters, G. (2016). Towards a research agenda for post-disaster and post-crisis recovery strategies for tourist destinations: a narrative review. Current Issues in Tourism, 19(1), 1-26.
Marsella, A. J., & Christopher, M. A. (2004). Ethnocultural considerations in disasters: An overview of research, issues, and directions. Psychiatric Clinics of North America, 27(3), 521-539.
Mazzocchi, M., & Montini, A. (2001). Earthquake effects on tourism in central Italy. Annals of Tourism Research, 28(4), 1031-1046.
Mbaiwa, J. E. (2003). The socio-economic and environmental impacts of tourism development on Okavango Delta, North-western Botswana. Journal of Arid Environments, 54(2), 447-467.
McDaniels, T., Chang, S., Cole, D., Mikawoz, J., & Longstaff, H. (2008). Fostering resilience to extreme events within infrastructure systems: Characterizing decision contexts for mitigation and adaptation. Global Environmental Change, 18(2), 310-318.
McEntire, D. A. (2001). Triggering agents, vulnerabilities and disaster reduction: towards a holistic paradigm. Disaster Prevention and Management: An International Journal, 10(3), 189-196.
Meheux, K., & Parker, E. (2006). Tourist sector perceptions of natural hazards in Vanuatu and the implications for a small island developing state. Tourism Management, 27(1), 69-85.
Merriam, S. B. (1998). Qualitative research and case study applications in education. Revised and expanded from "Case Study Research in Education." San Francisco: Jossey-Bass.
Midgley, J., Hall, A., Hardiman, M., & Narine, D. (1986). Community participation, social development and the state. New York: Methuen and Co. Ltd.
Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook. Beverly Hills: Sage
Miles, S. B. (2015). Foundations of community disaster resilience: well-being, identity, services, and capitals. Environmental Hazards, 14(2), 103-121.
Mileti, D. S. (1999). Disasters by design: A reassessment of natural hazards in the United States. National Academies Press.
Miller, W. L., & Crabtree, B. F. (1992). Primary care research: a multimethod typology and qualitative road map. Newbury Park: Sage.
Miller, G. A., & Ritchie, B. W. (2003). A farming crisis or a tourism disaster? An analysis of the foot and mouth disease in the UK. Current Issues in Tourism, 6(2), 150-171.
Miller D. S. (2008). Disaster tourism and disaster landscape attractions after Hurricane Katrina: An auto-ethnographic journey. International Journal of Culture, Tourism and Hospitality Research, 2(2), 115-131.
Mistilis, N., & Sheldon, P. (2006). Knowledge management for tourism crises and disasters. Tourism Review International, 10(1-2), 39-46.
Morse, J. M. (2003). Principles of mixed methods and multimethod research design. Handbook of mixed methods in social and behavioral research, 1, 189-208.
Moulaert, F. (1996). Rediscovering spatial inequality in Europe: building blocks for an appropriate ‘regulationist’analytical framework. Environment and Planning D: Society and Space, 14(2), 155-179.
Murphy, P. E., & Bayley, R. (1989). Tourism and disaster planning. Geographical Review, 36-46.
Myers, D. G. (1994). Disaster response and recovery: A handbook for mental health professionals. DIANE Publishing.
Nepal, S. (2015). Call for Papers: Natural Disasters and Tourism. Paper presented at the nnual Meeting of the Association of American Geographers (AAG), San Francisco, CA.
Neuman, W. L. (1991). Social research methods: Qualitative and quantitative approaches: Allyn and Bacon.
Neuman, W. L. (2006). Analysis of qualitative data. Social research methods: Qualitative and quantitative approaches, 457-489.
Neuman, W. L., & Kreuger, L. (2003). Social work research methods: Qualitative and quantitative approaches. Allyn and Bacon.
Nguyen, D. N., Imamura, F., & Iuchi, K. (2017). Public-private collaboration for disaster risk management: A case study of hotels in Matsushima, Japan. Tourism Management, 61, 129-140.
Norris, F. H., & Uhl, G. A. (1993). Chronic Stress as a Mediator of Acute Stress: The Case of Hurricane Hugo 1. Journal of Applied Social Psychology, 23(16), 1263-1284.
Norris, F. H., Stevens, S. P., Pfefferbaum, B., Wyche, K. F., & Pfefferbaum, R. L. (2008). Community resilience as a metaphor, theory, set of capacities, and strategy for disaster readiness. American journal of community psychology, 41(1-2), 127-150.
Norris, F. H., Tracy, M., & Galea, S. (2009). Looking for resilience: Understanding the longitudinal trajectories of responses to stress. Social science & medicine, 68(12), 2190-2198.
Okumus, F., Altinay, M., & Arasli, H. (2005). The impact of Turkey's economic crisis of February 2001 on the tourism industry in Northern Cyprus. Tourism Management, 26(1), 95-104.
Oliver-Smith, A. (1996). Anthropological research on hazards and disasters. Annual review of anthropology, 303-328.
Orchiston. (2013). Tourism business preparedness, resilience and disaster planning in a region of high seismic risk: the case of the Southern Alps, New Zealand. Current Issues in Tourism, 16(5), 477-494.
Orchiston, & Higham, J. (2014). Knowledge management and tourism recovery (de) marketing: the Christchurch earthquakes 2010–2011. Current Issues in Tourism(ahead-of-print), 1-21.
Osborne, G. R. (1991). The hermeneutical spiral: A comprehensive introduction to biblical interpretation: InterVarsity Press.
Pérez, E. A., & Nadal, J. R. (2005). Host community perceptions a cluster analysis. Annals of Tourism Research, 32(4), 925-941.
Painter, J. (1995). Regulation theory, post-Fordism and urban politics. Theories of urban politics, 276-296.
Palmer, C. (2001). Ethnography: a research method in practice. International Journal of Tourism Research, 3(4), 301-312.
Palmer, C. (2005). An ethnography of englishness: Experiencing identity through tourism. Annals of Tourism Research, 32(1), 7-27.
Pang, S. F., McKercher, B., & Prideaux, B. (2013). Climate change and tourism: An overview. Asia Pacific Journal of Tourism Research, 18(1-2), 4-20.
Paton, D., & Johnston, D. (2001). Disasters and communities: vulnerability, resilience and preparedness. Disaster Prevention and Management: An International Journal, 10(4), 270-277.
Paton, D., Millar, M., & Johnston, D. (2001). Community resilience to volcanic hazard consequences. Natural Hazards, 24(2), 157-169.
Patton, M. Q. (2002). Qualitative evaluation and research methods. Sage.
Pauchant, T. C., & Mitroff, I. I. (1992). Transforming the crisis-prone organization: Preventing individual, organizational, and environmental tragedies. Jossey-Bass.
Paul, S. (1987). Community participation in development projects. World Bank Washington, DC.
Pelling, M. (2003a). Natural disaster and development in a globalizing world: Routledge.
Pelling, M. (2003b). The vulnerability of cities: natural disasters and social resilience. Earthscan.
Pfefferbaum, B. J., Reissman, D. B., Pfefferbaum, R. L., Klomp, R. W., & Gurwitch, R. H. (2007). Building resilience to mass trauma events. In Handbook of injury and violence prevention (pp. 347-358). Springer, Boston, MA.
Pforr, C. (2009). Crisis management in tourism: a review of the emergent literature. In C. Pforr & P. Hosie (Eds.), Crisis management in the tourism industry: Beating the odds. England: Ashgate.
Phillip, S., Hunter, C., & Blackstock, K. (2010). A typology for defining agritourism. Tourism Management, 31(6), 754-758.
Pilgrim, S., Samson, C., & Pretty, J. (2009). Rebuilding lost connections: how revitalisation projects contribute to cultural continuity and improve the environment. Interdisciplinary Centre for Environment and Society Occasional Paper, 1, 2009-2001.
Podoshen, J. S. (2013). Dark tourism motivations: Simulation, emotional contagion and topographic comparison. Tourism Management, 35, 263-271.
Polletta, F., & Jasper, J. M. (2001). Collective identity and social movements. Annual review of Sociology, 27(1), 283-305.
Popkewitz, T. S. (2011). Paradigm and ideology in educational research: The social functions of the intellectual (Vol. 191): Routledge.
Pottorff, S. M., & Neal, D. D. M. (1994). Marketing implications for post-disaster tourism destinations. Journal of Travel & Tourism Marketing, 3(1), 115-122.
Prasad, P. (1997). Systems of meaning: ethnography as a methodology for the study of information technologies Information systems and qualitative research (pp. 101-118): Springer.
Prayag, G. (2016). It’s Not All Dark! Christchurch Residents’ Emotions and Coping Strategies with Dark Tourism Sites. In C. M. Hall, S. Malinen, R. Vosslamber & R. Wordsworth (Eds.), Business and Post-disaster Management: Business, Organisational and Consumer Resilience and the Christchurch Earthquakes: Abingdon:Routledge.
Prideaux, B. (2004). The need to use disaster planning frameworks to respond to major tourism disasters: Analysis of Australia's response to tourism disasters in 2001. Journal of Travel & Tourism Marketing, 15(4), 281-298.
Prideaux, B., Laws, E., & Faulkner, B. (2003). Events in Indonesia: exploring the limits to formal tourism trends forecasting methods in complex crisis situations. Tourism Management, 24(4), 475-487.
Reddy, M. V. (2005). Commentary: Tourism in the aftermath of the tsunami: The case of the Andaman and Nicobar Islands. Current Issues in Tourism, 8(4), 350-362.
Richards, G., & Hall, D. (2003). Tourism and sustainable community development (Vol. 7). Psychology Press.
Ritchie, B. W. (2004). Chaos, crises and disasters: a strategic approach to crisis management in the tourism industry. Tourism management, 25(6), 669-683.
Ritchie. (2008). Tourism disaster planning and management: From response and recovery to reduction and readiness. Current Issues in Tourism, 11(4), 315-348.
Ritchie. (2009). Crisis and disaster management for tourism. Channel View Publications Bristol.
Ritchie, B. W., Burns, P. M., & Palmer, C. A. (2005). Tourism research methods: integrating theory with practice. Cabi.
Rittichainuwat, B. N. (2008). Responding to Disaster: Thai and Scandinavian Tourists∍ Motivation to Visit Phuket, Thailand. Journal of Travel Research.
Rittichainuwat, B. N. (2013). Tourists' and tourism suppliers' perceptions toward crisis management on tsunami. Tourism Management, 34, 112-121.
Robbins, T. (2010). Iceland’s erupting volcano, The Guardian, Rwtrieved April 3,2017.Available from: http://www.guardian.co.uk/travel/2010/apr/03/iceland-erupting-volcanohyjafjallajoekull
Robinson, L., & Jarvie, J. K. (2008). Post‐disaster community tourism recovery: the tsunami and Arugam Bay, Sri Lanka. Disasters, 32(4), 631-645.
Rolfe, R. E. (2006). Social cohesion and community resilience: A multi-disciplinary review of literature for rural health research. Halifax: Department of International Development Studies Faculty of Graduate Studies and Research Saint Mary’s University, 123-145.
Rose, G. (1995). Place and identity: a sense of place. In Massey, D. and Jess, P. (Eds.), A place in the world(pp. 87–132). Oxford: The Open University Press.
Rose, A. (2004). Defining and measuring economic resilience to disasters. Disaster Prevention and Management: An International Journal, 13(4), 307-314.
Rosenberg, J., Miller, D., & Rivera, J. (2011). Natural disasters, climate change, and recovery: The sustainability question in post-Ivan Grenada. Community disaster recovery and resiliency: Exploring global opportunities and challenges.
Rossman, G. B., & Rallis, S. F. (2012). Learning in the field: An introduction to qualitative research. Los Angeles Thousand Oaks, CA: Sage.
Rutter, M. (1993). Resilience: some conceptual considerations. Journal of adolescent health, 14, 626-631.
Ruiter, M. C. D. (2011). Post-disaster community recovery: linking environmental and economic recovery (Abstract). Unpublished doctoral dissertation, University of british columbia, Retrieved from university of british columbia online library.
Rucińska, D., & Lechowicz, M. (2014). Natural hazard and disaster tourism. Miscellanea Geographica-Regional Studies on Development, 18(1), 17-25.
Ryan, C. (1993). Crime, violence, terrorism and tourism: an accidental or intrinsic relationship? Tourism Management, 14(3), 173-183.
Sørensen, A. (2003). Backpacker ethnography. Annals of Tourism Research, 30(4), 847-867.
Saunders, M. N. (2011). Research methods for business students. (5/e). Pearson Education India.
Sampson, E. E. (1978). Personality and the location of identity. Journal of Personality, 46, 552-568.
Santana, G. (2004). Crisis management and tourism: Beyond the rhetoric. Journal of Travel & Tourism Marketing, 15(4), 299-321.
Schein, E. H. (2010). Organizational culture and leadership (Vol. 2). John Wiley & Sons.
Scheyvens, R. (2002). Tourism for development: Empowering communities. Pearson Education.
Scott, N., & Laws, E. (2005). Tourism crises and disasters: Enhancing understanding of system effects. Journal of Travel & Tourism Marketing, 19(2-3), 149-158.
Scott, N., Laws, E., & Prideaux, B. (2008). Tourism crises and marketing recovery strategies. Journal of Travel & Tourism Marketing, 23(2-4), 1-13.
Seale, C., Gobo, G., Gubrium, J. F., & Silverman, D. (2004). Qualitative research practice. Sage.
Sharpley, R. (2000). Tourism and sustainable development: Exploring the theoretical divide. Journal of Sustainable tourism, 8(1), 1-19.
Sharpley, R. (2005). The tsunami and tourism: A comment. Current Issues in Tourism, 8(4), 344-349.
Shiu, L., Hsiu, Y., & Hong, Z. (2001). The analysis of Aboriginal agricultural characteristics and potentials in aboriginal townships in Taiwan. Chia-Yi, Taiwan: The Training Center of Aboriginal People’s Productivity in National Chia-Yi University
Silver, C., & Lewins, A. (2014). Using software in qualitative research: A step-by-step guide. London: Sage.
Silverman, D. (1985). Qualitative methodology and sociology: describing the social world: Gower Pub Co.
Singer, E., & Endreny, P. M. (1993). Reporting on Risk: How the Mass Media Portray Accidents, Diseases, Other Hazards. Russell Sage Foundation.
Smith, V. L. (1998). War and tourism: An American ethnography. Annals of Tourism Research, 25(1), 202-227.
Soñmez, S. F., & Backman, S. J. (1992). Crisis management in tourist destinations. Visions in Leisure and Business, 11, 24-24.
Solomon, S. (2007). Climate change 2007-the physical science basis: Working group I contribution to the fourth assessment report of the IPCC (Vol. 4): Cambridge University Press.
Sonn, C. C., & Fisher, A. T. (1998). Sense of community: Community resilient responses to oppression and change. Journal of Community Psychology, 26(5), 457-472.
Stacey, M. (2013). Methods of Social Research: Pergamon International Library of Science, Technology, Engineering and Social Studies. Elsevier.
Stake, R. E. (2005). Qualitative case studies. Thousand Oaks: CA:Sage.
Stone, P. (2013). Dark tourism, heterotopias and post-apocalyptic places: The case of Chernobyl. In L. White & E. Frew (Eds.), Dark Tourism and Place Identity:Managing and interpreting dark places (pp. 79-94). Abingdon: Routledge.
Strickland-Munro, J. K., Allison, H. E., & Moore, S. A. (2010). Using resilience concepts to investigate the impacts of protected area tourism on communities. Annals of Tourism Research, 37(2), 499-519.
Sussman, N. M. (2002). Testing the cultural identity model of the cultural transition cycle: Sojourners return home. International Journal of Intercultural Relations, 26(4), 391-408.
Taiban, S. (2013). From rekai to labelabe: disaster and relocation on the example of Kucapungane, Taiwan. Anthropol Noteb, 19(1), 59-76.
Taiban, S., Gau, H. S., Chung, C. Y., Liao, S. W., & Lai, W. L. (2013). A strategy of Sustainable Environment Management: the Case Study of Wutai Township in Taiwan. In Advanced Materials Research, 684, 207-211.
Tarlow, P., & Korstanje, M. E. (2013). Disasters, tourism and mobility, the case of Japan earthquake. PASOS. Revista de Turismo y Patrimonio Cultural, 11(3).
Tarlow, P. E. (2006). Terrorism and tourism. In J. Wilks, D. Pendergast and P. Leggat (Eds.). Tourism in turbulent times: Towards safe experiences for visitors Advances in Tourism Research (pp.79-92). Elsevier Ltd
Tartaglia, S. (2006). A preliminary study for a new model of sense of community. Journal of community psychology, 34(1), 25-36.
Tashakkori, A., & Teddlie, C. (1998). Mixed methodology: Combining qualitative and quantitative approaches (Vol. 46). Sage.
Taylor, N. (1998). Urban planning theory since 1945. Sage.
Tedeschi, R. G., & Calhoun, L. G. (1995). Trauma & transformation: Growing in the aftermath of suffering: Sage.
The World Bank (2005). Natural Disaster Hotspots: A Global Risk Analysis. Washington, D.C.: The World Bank.
Thompson, K. (2001). FEMA higher education project manager discusses the new generation of emergency managers. International Association of Emergency Managers Bulletin, 18(5), 7-8.
Thomas, D. S., Phillips, B. D., Lovekamp, W. E., & Fothergill, A. (2013). Social vulnerability to disasters. New York, NY.: Taylor and Francis Group.
Throsby, D. (2001). Economics and culture. Cambridge university press.
Tosun, C. (2002). Host perceptions of impacts: A comparative tourism study. Annals of Tourism Research, 29, 231-253.
Tosun, C. (2006a). Expected nature of community participation in tourism development.Tourism Management, 27(3), 493–504.
Tosun, C. (2006b). Stages in the emergence of a participatory tourism development approach in the development world. Geoforum, 36(3), 333-352.
Tobin, G. A. (1999). Sustainability and community resilience: the holy grail of hazards planning? Global Environmental Change Part B: Environmental Hazards, 1(1), 13-25.
Tobin, G. A., & Montz, B. E. (1994). The flood hazard and dynamics of the urban residential land market1. Journal of the American Water Resources Association, 30(4), 673-685.
Torfing, J. (1991). A hegemony approach to capitalist regulation. State, Economy and Society, 35-91.
Torry, W. I., Anderson, W. A., Bain, D., Otway, H. J., Baker, R., D'Souza, F., ... & Watts, M. (1979a). Anthropological studies in hazardous environments: Past trends and new horizons [and Comments and Reply]. Current anthropology, 20(3), 517-540.
Torry, W. I. (1979b). Hazards, Hazes and Holes: a Critique of the Environment as Hazard* and General Reflections on Disaster Research. Canadian Geographer/Le Géographe canadien, 23(4), 368-383.
Townshend, I., Awosoga, O., Kulig, J., & Fan, H. (2015). Social cohesion and resilience across communities that have experienced a disaster. Natural Hazards, 76(2), 913-938.
Tucker, H., Shelton, E. J., & Bae, H. (2016). Post-disaster tourism: Towards a tourism of transition. Tourist Studies, 17(3), 306-327.
Tsai, C. H., Wu, T. C., Wall, G., & Linliu, S. C. (2016). Perceptions of tourism impacts and community resilience to natural disasters. Tourism Geographies, 18(2), 152-173.
Tse, A. C. B., So, S., & Sin, L. (2006). Crisis management and recovery: how restaurants in Hong Kong responded to SARS. International journal of hospitality management, 25(1), 3-11.
Twigg, J. (2001). Corporate social responsibility and disaster reduction: A global overview: Benfield greig hazard research centre London.
Twigg, J. (2009). Characteristics of a disaster-resilient community: a guidance note (version 2). UK: DFID Disaster Risk Reduction NGO Interagency Group, Teddington, .
UNESCO (2003) Convention for the safeguarding of the intangible cultural heritage, Online at accessed: 06.06.2017. Available from: http://www.unesco.org/culture/ich/index.php.
UNEP/GRID-Arendal (2005). People Affected by Natural Disasters during the Period 1971–2001. Online at accessed accessed: 08.05.2016. Available from: http://www.grida.no/graphicslib/detail/people-affected-by-natural-disasters-during-the-period-1971-to-2001_cea3.
UNISDR, U. (2009). Terminology on disaster risk reduction. Geneva, Switzerland.
Upchurch, R. S., & Teivane, U. (2000). Resident perceptions of tourism development
in Riga, Latvia. Tourism Management, 21(5), 499-507.
Varghese, J., Krogman, N. T., Beckley, T. M., & Nadeau, S. (2006). Critical analysis of the relationship between local ownership and community resiliency. Rural sociology baton rouge, 71(3), 505.
Veenstra, G. (2002). Explicating social capital: Trust and participation in the civil space.Canadian Journal of Sociology, 27(4), 547-572.
Wang, S., Fu, Y., Cecil, A. K., & Avgoustis, S. H. (2006). Residents’ perceptions of cultural tourism and quality of life: A longitudinal approach. Tourism Today, 6, 47-61.
Wang, J. S., Huang, W. S., Jan, C. D., & Yeh, N. C. (2015). The Influence of Environmental Change on Village Safety in Mountain Area: A Case Study of Haucha Village in Taiwan. Gerrit de Rooij (Chair) European Geosciences Union General Assembly (Vol. 17). In Vienna, Austria
Waller, M. A. (2001). Resilience in ecosystemic context: evolution of the concept. American Journal of Orthopsychiatry, 71(3), 290.
Walsh, F. (2007). Traumatic loss and major disasters: Strengthening family and community resilience. Family process, 46(2), 207-227.
Walters, G., & Mair, J. (2012). The effectiveness of post-disaster recovery marketing messages—The case of the 2009 Australian bushfires. Journal of Travel & Tourism Marketing, 29(1), 87-103.
Walters, G., Mair, J., & Ritchie, B. (2015). Understanding the tourist’s response to natural disasters The case of the 2011 Queensland floods. Journal of Vacation Marketing, 21(1), 101-113.
Weiss, R. S. (1994). Learning from strangers. The Art and Method of Qualitative Interview Studies. New York.
Werner, E. E., & Smith, R. S. (1982). Vulnerable but invincible: A longitudinal study of resilient children and youth. New York: McGraw-Hill.
Westerhausen, K. (2002). Beyond the beach: an ethnography of modern travellers in Asia: White Lotus Co. Ltd.
Wexler, L. (2014). Looking across three generations of Alaska Natives to explore how culture fosters indigenous resilience. Transcultural psychiatry, 51(1), 73-92.
White, G. F. (1974). Natural hazards, local, national, global. London:Oxford University Press.
Williams, C., & Ferguson, M. (2005). Biting the hand that feeds: The marginalisation of tourism and leisure industry providers in times of agricultural crisis. Current Issues in Tourism, 8(2-3), 155-164.
Williams, C., & Ferguson, M. (2006). Recovering from crisis: Strategic alternatives for leisure and tourism providers based within a rural economy. International Journal of Public Sector Management, 18(4), 350-366.
Wright, D., & Sharpley, R. (2016). Local community perceptions of disaster tourism: the case of L'Aquila, Italy. Current Issues in Tourism, 1-17.
Wu, J. Y., & Lindell, M. K. (2004). Housing reconstruction after two major earthquakes: The 1994 Northridge earthquake in the United States and the 1999 Chi‐Chi earthquake in Taiwan. Disasters, 28(1), 63-81.
Xu, J., Wang, Z., Shen, F., Ouyang, C., & Tu, Y. (2016). Natural disasters and social conflict: A systematic literature review. International Journal of Disaster Risk Reduction, 17, 38-48.
Yan, B. J., Zhang, J., Zhang, H. L., Lu, S.-J., & Guo, Y. R. (2016). Investigating the motivation–experience relationship in a dark tourism space: A case study of the Beichuan earthquake relics, China. Tourism Management, 53, 108-121.
Yang, W., Wang, D., & Chen, G. (2011). Reconstruction strategies after the Wenchuan earthquake in Sichuan, China. Tourism Management, 32(4), 949-956.
Yin, R. K. (2013). Case study research: Design and methods. (5th ed.). London:Sage.
Young, W.B. and Montgomery, R.J. (1998). Crisis management and its impact on destination marketing: A guide for convention and visitors bureaus. Journal of Convention & Exhibition Management, 1 (1), 3-18.
Zakour, M. J. (1997). Disaster Research in Social Work. Journal of Social Service Research, 22(1-2), 7-25.
Zeng, B., Carter, R. W., & De Lacy, T. (2005). Short-term perturbations and tourism effects: The case of SARS in China. Current Issues in Tourism, 8(4), 306-322.
Grbac Zikovic, Renata and Nelson, Velvet (2013), Coastal Tourism Resort Development and Challenges: A Comparative Study of Galveston, Texas, USA and Opatija, Croatia. Tourism in Southern and Eastern Europe, (pp. 145-158), 2nd International Scientific Conference Tourism in South East Europe 2013. Available at SSRN: https://ssrn.com/abstract=2289403
Zoghbi-Manrique-de-Lara, P., Aguiar-Quintana, T., & Suárez-Acosta, M. A. (2013). A justice framework for understanding how guests react to hotel employee (mis) treatment. Tourism Management, 36, 143-152.