The purpose of this study is to ascertain the features that librarians and users look for when assessing the public library effectiveness - the indicators and dimensions of effectiveness. Questionnaire survey method is adopted in this study. The samples of investigationare are librarians and users from Taipei Municipal Library. The results of this study indicate that: (l)there are significant differences between librarians' and users' views on the value attached to dimensions, including traditional counts, access to materials and service quality of staff; (2)from the eyes of librarians and users, the least preferred dimensions are public relationships and traditional counts; (3) users' library uses show positively correlative with their preferences for some dimensions; (4)among the five demographic variables, only age factor affect librarians' preferences for some dimensions; (5)the Analysis of correlations among the five demographic variables shows that users who range across sex, age and occupation have dissimilar preferences for some dimensions; (6)there is no significant correlation between the differences in the sampling individual libraries' domains and sampling individuals' preferences concerning effectiveness on the dimensions. Finally, some suggestions are proposed to pinpoint possible improvements for library and staff on the basis of the finding from this study.