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題名：建設公司全面品質管理與專案規劃績效之研究
書刊名：建築學報
作者：謝浩明 引用關係／吳桂陽
作者(外文)：Shieh, How-ming／Wu, Kuei-yang
出版日期：2000
卷期：33
頁次：頁15-32
主題關鍵詞：建設公司；全面品質管理；專案績效；Real estate industries；Total quality management；Project performance
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(0) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:2
  • 點閱點閱:16
　　　　　本研究在民國86年至87年間，以建設公司設計部門主管為對象，探討其依循全面品質管理理念所採取的管理行為，與規劃階段之專案績效的關係。發現大多數樣本認為該公司的品質管理活動與全面品質管理念相符，對各專案在規劃階段之產出績效，圾持高度之肯定。 本研究根據全面品質管理活動的五個因素：領導能力、人力資源管理、製程管理、協力廠商管理、連續性的改善與資訊等，將樣本公司劃分為三個不同管理型態的組群，發現不同的管理型態，對於二技術表現因素無顯著差異，但對於使用者滿意度、效益符合度、使用者利用率及管理維護等因素則具有顯著差異。
　　　　　This study examines the relations on the concepts of total quality management and performance of planning project as perceived by the top manager in the real estate industries in Taiwan during the period form 1997 to 1998. In most industries, quality management activities agreed with the concept of TQM. Besides, the production performance in planning phase was also highly affirmed. There are five dimensions of total quality management, leadership ability, human resource management, process management, cooperation firms' management, continue quality improvement and information. Based on these dimensions, the sample firms considered in this study are classified into three groups, which have no significant differences on planning technique action. However, according to the statistic analysis these three groups are found different in efficiency conformity, management and maintenance, and users' satisfaction and utilization.
期刊論文
1.Moser, Martin R.(1985)。Measuring Performance in R&D Settings。Research Technology Management，28(5)，31-33。  new window
2.Slevin, D. P.、Pinto, J. K.(1988)。Project Success: Definitions and Measurement Techniques。Project Management Journal，19(1)，67-75。  new window
3.Sands, S.、Warwick, L. M.(1977)。Successful business innovation: A survey of current professional view。California Management Review，20(2)，5-16。  new window
4.Walleigh, R.(1989)。Product Design for Low-cost Manufacturing。Journal of Business Strategy，10(4)，37-41。  new window
5.Saraph, Jayant V.、Benson, P. George、Schroeder, Roger G.(1989)。An Instrument for Measuring the Critical Factors of Quality Management。Decision Sciences，20(4)，810-829。  new window
6.Williams, E.、Boyd, J.、Youssef, M. A.(1996)。The Impact of Total Quality Management on Firms' Responsiveness: an Empirical Analysis。Total Quality Management，7(1)，127-144。  new window
7.Tushman, M. L.(1978)。Technical Communication in R&D Laboratories: the Impact of Project Work Characteristics。The Academy of Management Journal，21，624-645。  new window
8.Stuckenbruck, L. C.(1986)。Project Management Framework: An Overview of the Project Management Body of Knowledge。Project Management Journal，17(3)。  new window
9.Bjeirmi, B. F.、Munns, A. K.(1996)。The Role of Project Management in Achieving Project Success。International Journal of Project Management，14(2)，81-87。  new window
10.Nylen, D. W.(1979)。New Product Failures: Not Just a Marketing Problem。Business，29(5)，2-7。  new window
11.Goveli, D. H.、Larson, E. W.(1989)。Significance of Project Management Structure on Development Success。IEEE Transaction on Engineering Management，36(2)，119-125。  new window
12.Kanji, G. K.(1990)。Total Quality Management: Myth or Miracle。Total Quality Management，1(2)，163-167。  new window
13.Johne, F. A.(1984)。How Experienced Product Innovators Organize。Journal of Product Innovation Management，1(4)，210-223。  new window
14.Jones, R.、Roberts, S.、Hunt, I.(1993)。The Integration of Design and Manufacture: A Quantum Leap。Integrated Manufacturing Systems，4(2)，15-19。  new window
15.Gregory, M. J.(1993)。Integrated Performance Measurement: A Review of Current Practice and Emerging Trends。International Journal of Production Economics，30-31，251-295。  new window
16.Gold, B.(1991)。Toward the Increasing Integration of Management Function: Needs and Illustrative Advance。International Journal of Technology Management，10-20。  new window
17.Duttenhoeffer, R.(1992)。Cost and Quality Management。Journal of Management in Engineering，8(2)，167-175。  new window
18.Chase, G. W.(1993)。Effective Total Quality Management (TQM) Process for Construction。Journal of Management in Engineering，9(4)，433-443。  new window
19.Burati, J. L.、Oswald, T. H.(1993)。Implementing TQM in Engineering and Construction。Journal of Management in Engineering，9(4)，456-470。  new window
20.Burati, J. L.、Kalidindi, S. N.、Matthews, M. F.(1992)。Quality Management Organizations and Techniques。Journal of Construction Engineering and Management，118(1)，112-128。  new window
21.翁田山(1993)。談事業決策者對品質經營應有的認知和作為。品質管制月刊，29(8)，47-51。  延伸查詢new window
22.岳林(1993)。全面品質管理的特質。品質管制月刊，29(8)。  延伸查詢new window
23.王慶煌、馬婉容、黃明達、邱銓城(1993)。建築投資風險性報酬模式。建築學報，8，29-58。new window  延伸查詢new window
24.Snee, R. D.(1986)。In Pursuit of Total Quality。Quality Progress，19，25-31。  new window
會議論文
1.張增宏、簡福榮(1998)。建築工程落實ISO 9001設計管制之實例。沒有紀錄。  延伸查詢new window
研究報告
1.張金鶚(1991)。建築投資業與建築經理公司管理制度之研究。臺北市。  延伸查詢new window
學位論文
1.薛榮松(1995)。營建產業分析暨企業競爭策略初步研究，0。  延伸查詢new window
2.羅勤誠(1991)。以經濟觀點探討建築投資業管理制度之研究，0。  延伸查詢new window
圖書
1.鄭春生(1995)。品質管理。臺北：五南圖書公司。  延伸查詢new window
2.Hair, J. F.、Anderson, R. E.、Tatham, R. L.、Black, W. C.(1995)。Multivariate data analysis with readings。Upper Saddler River, NJ：Prentice-Hall。  new window
3.Deming, W. Edwards(1982)。Quality, Productivity and Competitive Position。Cambridge, Massachusetts：Massachusetts Institute of Technology, Center for Advanced Engineering Study。  new window
4.Deming, W. E.(1986)。Out of the crisis, quality, productivity, and competitive position。Cambridge, MA：Cambridge University press。  new window
5.Schmenner, R. W.(1987)。Production/ Operations Management: Concepts and Situations。Production/ Operations Management: Concepts and Situations。沒有紀錄。  new window
6.Zeisel, John(1987)。研究與設計－環境行為的研究。研究與設計－環境行為的研究。臺北市。  延伸查詢new window
7.Kerzner, H.(1992)。Project Management: A Systems Approach to Planning, Scheduling and Controlling。Project Management: A Systems Approach to Planning, Scheduling and Controlling。沒有紀錄。  new window
8.King, W. R.、Cleland, D. I.(1983)。Systems Analysis and Project Management。Systems Analysis and Project Management。New York, NY。  new window
9.Creech, B.(1994)。The Five Pillars of TQM。The Five Pillars of TQM。New York, NY。  new window
10.謝潮儀(1991)。從民營企業房地產企劃過程探討國宅興建計畫改進之途徑。從民營企業房地產企劃過程探討國宅興建計畫改進之途徑。沒有紀錄。  延伸查詢new window
11.吳毓勳(1993)。營建業品質經營管理。營建業品質經營管理。臺北。  延伸查詢new window
12.內政部營建署(1998)。中華民國第二屆住宅社區金獎評選專輯。中華民國第二屆住宅社區金獎評選專輯。臺北。  延伸查詢new window
13.Levine, H. A.(1986)。Project Management Using Microcomputers。Project Management Using Microcomputers。沒有紀錄。  new window
圖書論文
1.黃世孟(1988)。從建築物用後評估探討學校建築規劃與設計之研究。國民中小學學校建築與設備專題研究。台北：台灣書店。  延伸查詢new window
2.Fisher, D.、Baker, B. N.、Murphy, D. C.(1988)。Factors Affecting Project Success。Project Management Handbook。New York：Van Nostrand Reinhold。  new window
 
 
 
 
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