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題名:應用AHP法評估製造業資訊部門之服務績效--從高階主管的角度來探討
書刊名:產業管理學報
作者:汪美香 引用關係葉桂珍 引用關係
作者(外文):Wang, Mei-hsiangYeh, Quey-jen
出版日期:2000
卷期:2:1
頁次:頁159-173
主題關鍵詞:分析層級程序法資訊部門服務績效高階主管滿意度AHPIS departmentService performanceTop management satisfaction
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:70
期刊論文
1.Feeny, D. F.、Edwards, B. R.、Simpson K. M.(1992)。Understanding the CEO/CIO Relation。MIS Quarterly,16(4),435-448。  new window
2.McFarlan, F. W.(1973)。Management audit of the EDP department。Harv. Bus. Rev.,51(3),131-142。  new window
3.Lefebvre, E.、Lefebvre, L. A.(1992)。Firm Innovativeness and CEO characteristics In small manufacturing firms。Journal of Engineering & Technology Management,9,243-277。  new window
4.Rushinek, A.、Rushinek, S. F.(1986)。The Influence of Troubleshooting, Education and Documentation on Computer User Satisfaction。IEEE Transactions on Systems. Man and Cybernetics,16(1),165-168。  new window
5.Perez(1995)。Some Comments on Saaty’s AHP。Management Science,41(8),1091-1095。  new window
6.Susan, K.(1997)。CEO Characteristics and Technological Innovativeness: A Canadian Perspective。Canadian Journal of Administrative Sciences,14(2),111-125。  new window
7.Schussel, G.(1974)。Scoring DP performance。Infosystems,21(9),59-62。  new window
8.Santhanam, R.、Guimaraes, T.(1995)。Assessing the quality of institutional DSS。European Journal Information Systems,4,159-170。  new window
9.Guimaraes, T.、Gupta, Y. P.(1988)。Measuring top management satisfaction with the MIS department。Omega,16(1),17-24。  new window
10.Bailey, James E.、Pearson, Sammy W.(1983)。Development of a Tool for Measuring and Analyzing Computer User Satisfaction。Management Science,29(5),530-545。  new window
11.Porter, Michael E.、Millar, Victor E.(1985)。How Information Gives You Competitive Advantage。Harvard Business Review,63(4),149-160。  new window
12.Ives, Blake、Olson, Margrethe H.、Baroudi, Jack J.(1983)。The Measurement of User Information Satisfaction。Communications of the ACM,26(10),785-793。  new window
13.Bakos, J. Yannis、Treacy, Michael E.(1986)。Information Technology and Corporate Strategy: A Research Perspective。MIS Quarterly,10(2),107-119。  new window
14.Thong, J. Y. L.、Yap, C. S.(1995)。CEO characteristics, organizational characteristics and information technology adoption in small businesses。Omega: The International Journal of Management Science,23(4),429-442。  new window
學位論文
1.Pearson, S. W.(1977)。Measurement of computer user satisfaction(博士論文)。Arizona State University。  new window
2.吳福蓀(1993)。我國企業資訊部門主管特質、組織結構、角色地位對部門績效影響之實証研究(碩士論文)。國立中山大學。  延伸查詢new window
3.陳宗賢(1990)。資訊主管角色對資訊部門績效之影響(碩士論文)。中原大學。  延伸查詢new window
4.邱清治(1985)。資訊部門績效評估之研究(碩士論文)。國立政治大學。  延伸查詢new window
圖書
1.資訊工業策進會(1994)。資訊工業年鑑。資訊工業策進會。  延伸查詢new window
2.Hanes, L. F.、Kriebel, C. H.(1978)。Research on Productivity Measurement Systems for Administrative Services: Computing and Information Services, 1 and 2, Westinghouse Electric Corporation。Pittsburgh, PA:Research and Development Center。  new window
3.Morris, W. T.(1978)。The Development of Productivity Measurement Systems for Administrative Computing and Information Services。Ohio State University。  new window
4.McKinsey and Company, Inc.(1968)。Unlocking the Computer’s Profit Potential。New York:McKinsey and Company, Inc.。  new window
5.Keen, P. G. W.(1991)。Shaping the Future: Business Design through Information Technology。Harvard Business School Press。  new window
6.Strssman, P.、Berger, P.、Swanson, E.、Kriebel, C.、Kauffinan, R.(1988)。Measuring Business Value of Information Technologies。Washington, DC:International Center for Information Technologies。  new window
7.Wiseman, C(1985)。Strategy and Computers: Information Systems as a Competitive Weapon。Homewood:Irwin。  new window
8.Saaty, Thomas L.(1980)。The Analytical Hierarchy Process: Planning Priority Setting, Resource Allocation。McGraw-Hill。  new window
9.Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。  new window
 
 
 
 
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