本文試圖探討知識管理的幾個關鍵問題：知識管理的目的、對象、範圍與流程。從
一個圖書資訊學的角度反思企業界及文獻上的探討，比較對照圖書資訊學界與企業界的焦點
之異同，並希望藉由本文釐清不同論說者在知識管理的對話中可能指涉不同的概念與層次。
同時，本文試圖提供一個思考架構，在規劃知識管理或評估相關科技產品時在方向上能有所
依憑，最後並從一個圖書資訊的角度提出幾個重要的研究議題，希望引發有志之士對此領域
有進一步的研究發展。

This paper explores and discusses some critical issues in knowledge management,
including what are the purposes of knowledge management, the subjects to be managed, the scope
to be covered, the type of knowledge to be managed and what stage in the flow of knowledge
management is intended. This paper compares and contrasts the different emphases between the
library and information science perspective and the practice community of the business world, and
suggests a conceptual framework to follow when the company is planning for knowledge
management. At last, the author proposes some important research issues in this domain from a
library and information science perspective.