品質管理活動與產品彈性能力關係之實證研究--以主機板製造業為例_

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題名：	品質管理活動與產品彈性能力關係之實證研究--以主機板製造業為例
書刊名：	管理與系統
作者：	張世佳／林如貞／楊振隆
作者(外文)：	Chang, Shih-chia／Lin, Ru-jen／Yang, Chen-lung
出版日期：	2002
卷期：	9:3
頁次：	頁297-329
主題關鍵詞：	品質管理活動；產品範疇彈性；產品機動彈性；產品一致彈性；Quality management program；Product range flexibility；Product mobility flexibility；Product uniformity flexibility
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(0) 博士論文(1) 專書(0) 專書論文(0) 排除自我引用:0 共同引用:0 點閱:23

　　　　　過去有關品管理活動議題之研究文獻已相當豐硬，但大多側重於廠商如何透過品質管理活動之執行，以改善品質績效。然而在面臨顧客對產品需求偏好急劇變動或產品生命週期快速縮短的競爭環境下，廠商藉由品質管理活動之推動成果來提昇產品彈性能力，以快進回應市場變動，將是決策者目前所關注的重要課題之一；因此，探討品質管理活動與產品彈性能力之關係為本文的主要研究議題。本文以係國內49家家主機板製造商之問卷資料，利用因素分析及路徑分析(path analysis)進行實證研究，研究結果如下：1.本文所萃取之六個品質管理活動因素有：高階主管對品質管理活動支持程度、顧客關係、供應商關係、員工在品質管理活動參與程度、設計與製造部門互動程度及品管作業自動化/電腦化推動程度；該六種因素彼此間具有互相強化之影響關係；2.品質管理活動因素對產品彈性能力類型具不同的影響作用；其中產品彈性能力類型包括：產品範疇彈性、產品機動彈性及產品一致彈性；3.產品彈性能力類型彼此間具互換消長(trade-offs)關係。

以文找文

　　　　　The research regarding the impact of quality management programs on product flexibility capability is rare, although there has been extensive literature written on quality management programs. In the face of varied demand and fierce market competition, it's extremely important for a decision maker to strengthen product flexibility capability to confront the competitive market. To explore the relationship between quality management programs and product flexibility capability is the main issue of this research. In addition, this research also uses factor analysis and path analysis to testify the relationship model based on the data collected from 49 motherboard manufacturers. The major findings of this research are: 1.The six quality management programs adopted in this research are: top management's support to the quality management program, customer relationship, supplier relationship, the involvement of employees in the quality management program, the interaction between design and manufacturing department, and the degree of automation/computerization of quality management activities. Research result shows that there is reinforcement-interrelationship among those six quality management programs; 2.Different quality management programs have different influence on the types of product flexibility capabilities. The types of product flexibility capabilities include product range flexibility, product mobility flexibility, and product uniformity flexibility; 3.There are trade-off effects among the three types of product flexibility capabilities.

以文找文

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