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| 2. | Davenport, Thomas H.(1998)。Putting the enterprise into the enterprise system。Harvard Business Review，76(4)，121-131。 |
| 3. | 楊瑪琍(2001)。不景氣-企業如何抱緊人才。天下雜誌。 延伸查詢 |
| 4. | John Cross(1995)。IT Outsourcing: British Petroleum’s Competitive Approach。Harvard Business Review。 |
| 5. | Thomas H. Davenport(1994)。Saving IT's Soul: Human-Centered Information Management。Harvard Business Review。 |
| 6. | Richard L. Huber(1993)。How Continental Bank Outsourced Its ″Crown Jewels″。Harvard Business Review。 |
| 7. | HBR editor(1995)。The End of Delegation? Information Technology and the CEO。Harvard Business Review。 |