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題名：資訊委外特殊自我效能與目標認同、工作績效及工作滿意的關係：結構方程模型的驗証性研究
書刊名：商管科技季刊
作者：萬金生
作者(外文)：Wan, Chin-sheng
出版日期：2003
卷期：4:1
頁次：頁125-147
主題關鍵詞：資訊委外；自我效能；工作績效；工作滿意；目標認同；Outsourcing；Self-efficacy；Task performance；Task satisfaction；Goal commitment
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(6) 博士論文(1) 專書(0) 專書論文(1)
  • 排除自我引用排除自我引用:5
  • 共同引用共同引用:3
  • 點閱點閱:48
　　　　　資訊系統委外已成為世界潮流，承辦人員面對較具不確定性的資訊委外業務時，個人層級面往往對資訊委外工作有很大的影響。本文從社會認知理論之自我效能論切入，基於資訊委外的特殊性任務涉及特殊自我效能，提出特殊自我效能模型。檢驗個體面對資訊委外的特殊性任務時，其特殊自我效能對於工作表現層面的影響。經由結構方程模型對研究假說的檢定，顯示個人特殊自我效能與工作表現層面的工作認同度、工作績效、與工作滿意具有因果關係，更發現特殊自我效能與工作滿意、工作績效有直接的關係。實證結果指出資訊委外的工作表現層面確實受到特殊自我效能影響。如何提出適當的激勵制度，提昇員工對於資訊委外任務之信心水準，將有助工作表現層面的改善；從整體組織文化而言，臺灣地區公營機構的管理制度和員工的績效考核脫節，若能針對此點因應，進而提高員工的特殊自我效能，將可促進工作績效與工作滿意的提昇，值得政府相關單位重視。
　　　　　Information outsourcing has become a popular trend in the world. However, current literature appears to emphasize on the economical and organizational aspects. Very few studies attempt to explore individual aspect. Since uncertainty has always been an issue in information outsourcing, when staffs facing uncertain informational outsourcing tasks, their individual aspects play a great role in them. We suggested a specific self-efficacy model that originated from the individual aspect. Using structural equation model (SEM), the results suggested that cause and effect exist among individual specific self-efficacy, task-satisfaction, and task performance were also shown to have cause and effect. These results support social cognitive theory. Staff performance assessment of the managing system of government-managed organization in Taiwan is outdated. Therefore, how to promote appropriate reinforcing system and individual cognition of the staffs has become an important issue for the government.
期刊論文
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5.Wood, R. E.(1986)。Task Complexity: Definition of the Construct。Organizational Behavior and Human Decision Processes，37(1)，60-82。  new window
6.Schunk, D. H.、Gunn, T. P.(1986)。Self-efficacy and Skill Development: Influence of Task Strategies and Attributions。Journal of Educational Research，79(4)，238-244。  new window
7.Bandura, A.、Jourden, Forest J.(1991)。Self-regulatory mechanisms governing the impact of social comparison on complex decision making。Journal of Personality and Social Psychology，60(6)，941-951。  new window
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12.Williamson, O. E.(1979)。Transaction Cost Economies: The Governance of Contractual Relations。Journal of Law and Economics，22(2)，233-261。  new window
13.Locke, Edwin A.、Zubritzky, Elizabeth、Lee, Cynthia、Bobko, Philip(1984)。The Effect of Self-efficacy, Goals, and Task Strategies on Task Performance。Journal of Applied Psychology，69(2)，241-251。  new window
14.Aubert, B. A.、Patry, M.、Rivard, S.(1996)。A Transaction Cost Approach to Outsourcing Behavior: Some Empirical Evidence。Information & Management，30(2)，51-64。  new window
15.Schunk, D. H.、Cox, P. D.(1986)。Strategy training and attributional feedback with learning disabled students。Journal of Educational Psychology，78(3)，201-209。  new window
16.Compeau, Deborah R.、Higgins, Christopher A.(1995)。Application of social cognitive theory to training for computer skills。Information Systems Research，6(2)，118-143。  new window
17.Marakas, G. M.、Yi, M. Y.、Johnson, R. D.(1998)。The multilevel and multifaceted character of computer self-efficacy: Toward clarification of the construct and an integrative framework for research。Information Systems Research，9(2)，126-163。  new window
18.Hollenbeck, J. R.、Williams, C. R.、Klein, H. J.(1989)。An Empirical Examination of the Antecedents of Commitment to Difficult Goals。Journal of Applied Psychology，74(1)，18-23。  new window
19.Anderson, James C.、Gerbing, David W.(1988)。An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment。Journal of Marketing Research，25(2)，186-192。  new window
20.Gibson, Sherri D.、Dembo, Myron H.(1984)。Teacher Efficacy: A Construct Validation。Journal of Educational Psychology，76(4)，569-582。  new window
21.Compeau, Deborah R.、Higgins, Christopher A.(1995)。Computer self-efficacy: development of a measure and initial test。MIS Quarterly，19(2)，189-211。  new window
22.Bandura, Albert(1989)。Human agency in social cognitive theory。American Psychologist，44(9)，1175-1184。  new window
23.Bandura, Albert(1982)。Self-Efficacy Mechanism in Human Agency。American Psychologist，37(2)，122-147。  new window
24.Campbell, D. J.(1988)。Task Complexity: A Review and Analysis。Academy of Management Review，13(1)，40-52。  new window
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圖書
1.Bandura, A.(1998)。Self-efficacy: The exercise of control。New York, NY：Freeman。  new window
2.張潤書(1990)。行政學。臺北：三民書局。  延伸查詢new window
3.Weiss, D. J.、Dawis, R. V.、England, G. W.、Lofquist, L. H.(1967)。Manual for the Minnesota Satisfaction Questionnaire。Minneapolis：Industrial Relations Center, University of Minnesota。  new window
4.Locke, E. A.、Latham, G. P.(1990)。A theory of goal setting and task performance。Prentice Hall。  new window
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7.Bandura, Albert(1986)。Social Foundations of Thought and Action: A Social Cognitive Theory。Prentice-Hall, Inc.。  new window
其他
1.方雅惠(1999)。個人EC百億商機。  延伸查詢new window
2.王存國(1999)。影響軟體系統委外成效因素之硏究--商譽、交易特性、社會關係與服務品質。new window  延伸查詢new window
3.陳士伯(1990)。台北市政府公務人員組織認同之硏究。  延伸查詢new window
4.張慧莉(1997)。資訊系統委外成功因素之探討--以我國海關爲例。  延伸查詢new window
5.孫本初(1996)。台北市政府組織文化與員工之探討。  延伸查詢new window
6.Bell, G. D(1965)。The influence of technological components of work upon management control。  new window
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11.Grover, V.；Cheon, M.；Teng, J.(1994)。A descriptive study on the outsourcing information systems functions。  new window
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16.Perrow, C.(1967)。A framework for comparative analysis of organization。  new window
17.Reynolds, D.(1999)。The manager known as Pygmalion: Supervisory expectations as an antecedent to managerial self-efficacy。  new window
18.Richmond, W.；Seidmann, A.；Whinston, A.(1992)。Incomplete Contracting Issues in Information Systems Development Outsourcing。  new window
19.Thompson, J. D.(1967)。Organizations in American，N.Y.：McGraw-Hill, Inc。  new window
20.William, G.；Price, C.(1998)。The CEO as psychologist。  new window
21.Wright, P. M.；O’Leary-Kelly, A. M.；Cortina, J. M.；Klein，H. J.；Hollenbeck, J. R.(1994)。On the meaning and measurement of goal commitment。  new window
 
 
 
 
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