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題名:Incorporating the Quality of Output Measure to Evaluate Bank Operating Efficiency in Taiwan
書刊名:Pan-Pacific Management Review
作者:陳澤義
作者(外文):Chen, Tser-yieth
出版日期:2003
卷期:6:2
頁次:頁209-223
主題關鍵詞:技術效率資料包絡分析服務品質順序尺度Operating efficiencyData envelopment analysisService qualityOrdinary scale
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:0
  • 點閱點閱:26
期刊論文
1.Athanassopoulos, Antreas D.(1997)。Service Quality and Operating Efficiency Synergies for Management Control in the Provision of Financial Services: Evidence from Greek Bank Branches。European Journal of Operational Research,98(2),300-313。  new window
2.Cooper, W. W.、Park, K. S.、Yu, G.(1999)。IDEA and AR-IDEA: models for dealing with imprecise data in DEA。Management Science,45(4),597-607。  new window
3.Resti, Andrea(1997)。Evaluating the Cost Efficiency of the Italian Banking System: What Can be Learned from the Joint Application of Parametric and Non-parametric Techniques。Journal of Banking and Finance,21(2),221-250。  new window
4.Cooper, W. W.、Huang, Z. M.、Lelas, V.、Li, S.、Olesen, O.(1998)。Chanced Constrained programming Formulations for Stochastic Characterizations of Efficiency and Dominance in DEA。Journal of Productivity Analysis,9(1),53-80。  new window
5.Favero, C. A.、Papi, L.(1995)。Technical Efficiency and Scale Efficiency in the Italian Banking Sector。Applied Economics,27(3),385-395。  new window
6.Land, K. C.、Lovell, C. A. K.、Thore, S.(1993)。Chance-constrained Data Envelopment Analysis。Managerial and Decision Economics,14(3),541-554。  new window
7.Olesen, O. B.、Petersen, N. C.(1995)。Incorporating Quality into Data Envelopment Analysis:A Stochastic Dominance Approach。International Journal of Production Economics,39(1),117-135。  new window
8.Pastor, J.、Perez, F.、Quesada, J.(1997)。Efficiency Analysis in Banking Firms: An International Comparison。European Journal of Operational Research,98(3),396-408。  new window
9.Soteriou, A.、Zenios, S. A.(1999)。Operations, Quality, and Profitability in the Provision of Banking Service。Management Science,45(10),1221-1238。  new window
10.Yasin, M. M.、Green, R. F.、Wafa, M.(1991)。Statistical Quality Control in Retail Banking。International Journal of Bank Marketing,9(1),12-16。  new window
11.Schaffnit, C.、Rosen, D.、Paradi, J. C.(1997)。Best Practice Analysis of Bank Branches: An Application of DEA in a Large Canadian Bank。European Journal of Operational Research,98(2),269-289。  new window
12.Berger, Allen N.、Demsetz, Rebecca S.、Strahan, Philip E.(1999)。The Consolidation of the Financial Services Industry: Causes, Consequences, and Implications for the Future。Journal of Banking & Finance,23(2),135-194。  new window
13.Berger, A. N.(2000)。Why are Bank Profits so Persistent ? : The Roles of Product Market Competition, Information Capacity, and Regional/Macroeconomics Shocks。Journal of Banking and Finance,24(5),1203-1221。  new window
14.Dietsch, M.、Lozano-Vivas A.(2000)。How the Environment Determines Banking Efficiency: A Comparison Between French and Spanish Industries。Journal of Banking and Finance,24(5),985-1004。  new window
15.Roth, A. V.、Jackson, W. E III.(1995)。Strategic Determinants of Service Quality and Performance: Evidence from the Banking Industry。Management Science,41(10),1720-1733。  new window
16.Allen, Linda、Rai, Anoop(1996)。Operational Efficiency in Banking: An International Comparison。Journal of Banking and Finance,20(4),655-672。  new window
17.Banker, Rajiv D.、Charnes, Abraham、Cooper, William Wager(1984)。Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis。Management Science,30(9),1078-1092。  new window
18.Golany, Boaz、Roll, Yaakov(1989)。An application procedure for DEA。OMEGA: International Journal of Management Science,17(3),237-250。  new window
19.Heskett, James L.、Jones, Thomas O.、Loveman, Gary W.、Sasser, W. Earl Jr.、Schlesinger, Leonard A.(1994)。Putting the Service-Profit Chain to Work。Harvard Business Review,72(2),164-174。  new window
20.Boussofiane, A.、Dyson, R. G.、Thanassoulis, E.(1991)。Applied data envelopment analysis。European Journal of Operational Research,52(1),1-15。  new window
21.Charnes, Abraham、Cooper, William W.、Rhodes, Edwardo(1978)。Measuring the efficiency of decision making units。European Journal of Operational Research,2(6),429-444。  new window
22.Leibenstein, H.、Maital, Shlomo(1992)。Empirical estimation and partitioning of X-inefficiency: A data envelopment approach。The American Economic Review,82(2),428-433。  new window
23.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing,64(1),12-40。  new window
24.Berger, Allen N.、Mester, Loretta J.(1997)。Inside the Black Box: What Explains Differences in the Efficiencies of Financial Institutions?。Journal of Banking and Finance,21(7),895-947。  new window
25.Majumdar, S. K.(1995)。X-efficiency in Emerging Competitive Markets: The Case of U. S. Telecommunications。Journal of Economic Behavior & Organization,26,129-144。  new window
會議論文
1.Berger, A. N.、Leusner, J.、Mingo, J.(1994)。The Efficiency of Bank Branches。3rd Productivity Workshop。Georgia。  new window
圖書
1.Zellner, A.(1991)。An Introduction to Bayesian Analysis in Econometrics。New York:Wiley。  new window
 
 
 
 
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