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題名：領導者情緒智力對領導效能、部屬合作行為與組織承諾影響關係之研究
書刊名：人力資源管理學報
作者：廖國鋒／陳素子
作者(外文)：Liaw, Gou-fong
出版日期：2003
卷期：3:4
頁次：頁1-24
主題關鍵詞：情緒智力；領導效能；合作行為；組織承諾；自我效能；工作控制；Emotional intelligence；Leadership；Cooperative behavior；Organizational commitment；Self-efficient；Job control
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(12) 博士論文(3) 專書(1) 專書論文(0)
  • 排除自我引用排除自我引用:11
  • 共同引用共同引用:17
  • 點閱點閱:41
本研究主要探討領導者情緒智力對領導效能、部屬合作行為與組織承諾的影響。自從Salovey ＆ Mayer (1990)提出情緒智力的概念之後，廣泛受到學者的關注與研究，成果相當豐碩，情緒智力主要在強調個人瞭解、處理以及運用情緒，讓生活更充實的一種能力。回顧過去相關學者的論點，大致上對於情緒智力在組織永續經營中扮演了重要角色，均已有一定程度的共識。而過去學者分析的重點，也大都集中在水平層次。例如Abraham (2000)等學者研究的重點主要是從個體的觀點，探討組織成員本身的情緒智力對於工作績效或是組織承諾的影響。有關領導者與部屬關係的垂直層次，在研究的深度與廣度仍有欠缺(Wolff et al. 2002)。因此，本研究主要是整合Abraham (2000)的理論以及Wolff et al. (2002)的觀點，探討領導者的情緒智力對部屬的合作行為、領導效能以及組織承諾的影響。研究結果發現領導者的情緒智力對領導效能、部屬的合作行為以及組織承諾有顯著的正向影響關係，工作控制會強化領導者情緒智力對部屬組織承諾的影響，但是自我效能的干擾效果不顯著。本文最後針對上述研究結果提出管理意涵，以供實務應用之參考。
The main purpose of this paper is to discuss the effectiveness of the relationships among leadership's emotional intelligence, leadership effectiveness, cooperative behavior and organizational commitment. Emotional intelligence has been greatly highlighted & studied since it was initially proposed by Mayer and Salovey (1990)as the ability to understand, regulate, and harness emotions adaptively in the self and in others. Reviewing the vision of related researches, it has been come to a certain conclusion for an important role that emotional intelligence has played in organization-forever-managing. In the past, the key point of these researches had focused on the horizontal-relationship. For instance Abraham (2000) he has highlighted a vision from an individual that the emotional intelligence of all employee would affect the performance or commitment in organization. Some other researches which focused on vertical-relationship between leader and subordinate is not complete either in the depth or breadth (Wolff et al., 2002). Therefore, this paper reviewed and integrated the theories and views which comes from Abraham (2000) and Wolff et al. (2002) to explore the effectiveness of the relationships among leadership's emotional intelligence, leadership effectiveness, cooperative behavior and organizational commitment. As a result from this paper that the emotional intelligence will lead to a positive effectiveness on leadership and cooperative behavior which are directly related to organization commitment. However, job-control will strengthen the effectiveness of leader's emotional intelligence to the subordinate organizational commitment but seems not so sufficient in self-efficient interference. At the final section of this paper we define the management according to those results of above researches and hopefully it can be applied as a practical method on this topic.
Other
1.Mathews, B. P. and Shepherd, J. L.(2002)。Dimensionality of cook and wall’s 1980 British organizational commitment scale revisited。  new window
期刊論文
1.Wolff, S. B.、Pescosolido, A. T.、Druskat, V. U.(2002)。Emotional intelligence as the basis of leadership emergence in self-managing teams。The Leadership Quarterly，13(5)，505-522。  new window
2.Abraham, R.(2000)。The roie of job control as a moderator of emotional dissonance and emotional intelligence-outcome relationships。Journal of Psychology，134(2)，169-184。  new window
3.Schutte, N. S.、Malouff, J. M.、Bobik, C.、Coston, T. D.、Greeson, C.、Jedlicka, C.、Rhodes, E.、Wendorf, G.(2001)。Emotional Intelligence and Interpersonal Relations。Journal of Social Psychology，141(4)，523-536。  new window
4.廖國鋒、范淼、王湧水(20020600)。從個體觀點探討組織成員因應組織變革之研究。管理學報，19(3)，451-474。new window  延伸查詢new window
5.Morrow, Paula C.(1983)。Concept Redundancy in Organizational Research: The Case of Work Commitment。Academy of Management Review，8(3)，486-500。  new window
6.Litt, M. D.(1988)。Cognitive mediators of stressful experience: self-efficacy and perceived control。Cognitive Therapy and Research，12(3)，241-260。  new window
7.廖國鋒、吳華春(20030600)。從正義知覺與關係品質的觀點探討領導者權力對員工工作投入影響之實證研究。人力資源管理學報，3(2)，1-25。new window  延伸查詢new window
8.Chen, Zhen Xiong、Francesco, Anne Marie(2000)。Employee demography, organizational commitment, and turnover intentions in China: Do cultural differences matter?。Human Relations，53(6)，869-887。  new window
9.Karasek, Robert A. Jr.(1979)。Job demands, job decision latitude, and mental strain: Implications for job redesign。Administrative Science Quarterly，24(2)，285-308。  new window
10.Podsakoff, Philip M.、MacKenzie, S. B.、Paine, J. B.、Bachrach, D. G.(2000)。Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research。Journal of Management，26(3)，513-563。  new window
11.Pillai, Rajnandini、Schriesheim, Chester A.、Williams, Eric S.(1999)。Fairness perceptions and trust as mediators for transformational and transactional leadership: A two-sample study。Journal of Management，25(6)，897-933。  new window
12.Roberts, Mary Lou、Wortzel, Lawrence H.(1979)。New Life-Style Determinants of Women's Food Shopping Behavior。Journal of Marketing，43(3)，28-39。  new window
13.Bandura, Albert(1982)。Self-Efficacy Mechanism in Human Agency。American Psychologist，37(2)，122-147。  new window
14.Porter, Lyman W.、Mowday, Richard T.、Steers, Richard M.(1979)。The measurement of organizational commitment。Journal of Vocational Behavior，14(2)，224-247。  new window
15.Mobley, William Hodges(1977)。Intermediate Linkages in the Relationship between Job Satisfaction and Turnover。Journal of Applied Psychology，62(2)，237-240。  new window
學位論文
1.施碧珍(2002)。國民小學教師組織承諾量表發展之驗證性研究(碩士論文)。國立臺北師範學院，臺北市。  延伸查詢new window
圖書
1.Bar-On, Reuven(1997)。Technical Manual for Bar-On Emotional Quotient Inventory: A Measure of Emotional Intelligence。North Tonawanda, NY：Multi-Health Systems Inc.。  new window
2.Cooper, R. K.、Sawaf, A.(1997)。Executive EQ: Emotional intelligence in leadership and organizations。New York：Grosset/Putnam。  new window
3.Saarni, C.(1999)。The development of emotional competencies。New York：Guilford。  new window
4.Goleman, D.(1998)。Working with emotional intelligence。New York：John Wiley & Sons, Inc.。  new window
5.Bollen, K. A.(1989)。Structural Equations with Latent Variables。New York：John Wiley & Sons。  new window
6.Goleman, D.(1995)。Emotional intelligence。Bantam Books。  new window
7.Gredler, Margaret E.、吳幸宜(1994)。學習理論與教學應用。臺北：心理。  延伸查詢new window
8.Bandura, Albert(1977)。Social Learning Theory。Prentice-Hall, Inc.。  new window
9.Bandura, A.、Wessels, S.(1997)。Self-efficacy: The exercise of self-control。New York：Freeman。  new window
10.Gates, Bill、Myhrvold, Nathan、Rinearson, Peter(1995)。The Road Ahead。Viking Penguin。  new window
其他
1.江文慈(1997)。情緒智力意涵再解析。  延伸查詢new window
2.嚴秀茹(1998)。360度績效評估之影響：影響過程之模式建構與實證研究。  延伸查詢new window
3.Barling, J., Slater, F. & Kelloway, E. K.(2000)。Transfomational leadership and emotional intelligence: An exploratory study。  new window
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15.Malouff, J. M. & Schutte, N. S.(1998)。Games to enhance social and emotional skills。  new window
16.Mayer, J. D. & Salovey, P.(1996)。What is emotional intelligence。  new window
17.Medsker, G. J., Williams, L. J. & Holahan, R. J.(1994)。A review of current practice for evaluating caual models in organizational behavior and human resources management research。  new window
18.Megerian, L. E. & Sosik, J. J.(1996)。An a affair of the heart: Emotional intelligence qnd transformational leadership。  new window
19.Morris, R. W.(2001)。The mythic horizon of die university: Problems andpossibilities for value-based leadership。  new window
20.Muris, R.(2002)。Relationships between self- efficacy and symptoms of anxiety disorders and depression in a normal adolescent sample。  new window
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22.Palich, L. E., Horn, P. W. & Griffeth, R. W.(1995)。Managing in the internationalcontext: Testing the cultural geniality of sources of commitment to multinational enterprises。  new window
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