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題名：組織實務如何影響組織承諾：直接、間接與交互效果
書刊名：交大管理學報
作者：林少龍／繆敏志
作者(外文)：Lin, Shao-lung／Miao, Min-chih
出版日期：2003
卷期：23:2
頁次：頁187-209
主題關鍵詞：組織實務；組織承諾；直接效果；間接效果；交互效果；Organizational practice；Organizational commitment；Direct effect；Indirect effect；Interactive effect
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  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:106
  • 點閱點閱:22
組織實務一直是普遍存在而且最為組織成員熟悉的管理工具，而組織承諾則是工作績效與組織效能的重要指標。然而先前的研究對於兩者的關係卻缺少研究。利用有關組織承諾的綜合分析結果（Mathieu & Zajac, 1990），本研究以全面性（holistic）的觀點，建構組織實務影響組織承諾的模式，並且以269位基層員工為樣本從事實証調查與檢驗。研究結果顯示，結果導向實務對於組織承諾只具有直接效果。員工導向實務除了直接影響組織承諾，亦會經由工作多樣化間接影響情感承諾。合作導向實務則無直接效果，但是會經由角色模糊而間接影響組織承諾。三種導向實務都與角色過荷產生交互效果影響留職承諾，而合作導向實務則對角色衝突與情感承諾的關係產生交互效果。本研究亦討論研究結果在理論及管理上的意涵，同時提供未來研究的方向。
Organizational practices are pervasive and visible managerial tools to organizational members. Similarly, organizational commitment is the important indicator for job performance and organizational effectiveness. However, there is limited research to explore the relationship between these two variables. Using the results of meta-analysis conducted by Mathieu & Zajac (1990), this study develops the model that tries to explain how organizational practices influence organizational commitment from a holistic stance. The data are provided by 269 lower level employees. Results reveal that result-oriented practices have only direct effects on organizational commitment. Employee-oriented practices not only directly influence organizational commitment but also indirectly through task variety influence affective commitment. Cooperation-oriented practices have no direct effects but do have indirect effects, through role ambiguity, on organizational commitment. All three kinds of organizational practices interact with role overload to influence continuance commitment. Further, the interactive effects of cooperation-oriented practices and role conflict on affective commitment are significant. The authors discuss the theoretical implications, and provide recommendation for managerial practice and suggestions for further study.
期刊論文
1.Singh, Jagdip、Verbeke, W.、Rhoads, Gary K.(1996)。Do organizational practices matter in role stress processes? A Study of direct and moderating effects for marketing-oriented boundary spanners。Journal of Marketing，60(3)，69-86。  new window
2.Young, B. S.、Worchel, S.、Woehr, D. J.(1998)。Organizational Commitment among Public Service Employees。Public Personnel Management，27(3)，339-348。  new window
3.Podsakoff, P. M.、Williams, L. J.、Todor, William D.(1986)。Effects of organizational formalization on alienation among professionals and nonprofessionals。Academy of Management Journal，29(4)，820-831。  new window
4.Hunt, S. D.、Chonko, L. B.、Wood, V. R.(1985)。Organizational commitment and marketing。Journal of Marketing，49(1)，112-126。  new window
5.Glisson, Charles、Durick, Mark(1988)。Predictors of Job Satisfaction and Organizational Commit in Human Service Organizations。Administrative Science Quarterly，33(1)，61-81。  new window
6.Lance, C. E.(1988)。Residual centering, exploratory and confirmatory moderator analysis, and decomposition of effects in path models containing interactions。Applied Psychological Measurement，12，163-175。  new window
7.Agarwal, S.、Ramaswami, S. N.(1993)。Affective Organizational Commitment of Salespeople: An Expanded Model。Journal of Personal Selling & Sales Management，13(2)，49-70。  new window
8.Sims, H. P.、Szilagyi, A. D. Jr.、Keller, R. T.(1976)。The Measurement of Job Characteristics。Academy of Management Journal，19(2)，195-212。  new window
9.Allen, N. J.、Meyer, J. P.(1996)。Organizational commitment: Evidence of career stage effects?。Journal of Business Research，26(1)，49-61。  new window
10.Jans, N. A.(1989)。Organizational commitment, career factors and career/life stage。Journal of Organizational Behavior，10，247-266。  new window
11.Johnston, Mark W.、Parasuraman, A.、Futrell, Charles M.、Black, William C.(1990)。A Longitudinal Assessment of the Impact of Selected Organizational Influences on Salespeople's Organizational Commitment during Early Employment。Journal of Marketing Research，27(3)，333-344。  new window
12.Morris, J. H.、Steers, R. M.(1980)。Structural Influences on Organizational Commitment。Journal of Vocational Behavior，17(1)，50-57。  new window
13.Lum, L.、Kervin, J.、Clark, K.、Reid, F.、Sirola, W.(1998)。Explaining nursing turnover intent: Job satisfaction, pay satisfaction, or organizational commitment?。Journal of Organizational Behavior，19(3)，305-320。  new window
14.Larson, E. W.、Fukami, C. V.(1984)。Relationships between worker behavior and commitment to the organization and union。Academy of Management Proceedings，34，222-226。  new window
15.Meyer, Alan D.、Tsui, Anne S.、Hinings, C. R.(1993)。Configurational Approaches to Organizational Analysis。Academy of Management Journal，36(6)，1175-1195。  new window
16.Bateman, T. S.、Strasser, S.(1984)。A longitudinal analysis of the antecedents of organizational commitment。Academy of Management Journal，27(1)，95-112。  new window
17.Singh, J.(2000)。Performance productivity and quality of frontline employees in service organizations。Journal of Marketing，64(2)，15-34。  new window
18.Stone, E. F.、Hollenbeck, J. R.(1984)。Some Issues Associated with the Use of Moderated Regression。Organizational Behavior and Human Performance，34(2)，195-213。  new window
19.莊仲仁、任金剛、鄭伯壎(19900500)。個人事業生涯階段、組織內部環境與組織承諾、工作滿足的關係：權變研究途徑。臺大管理論叢，1(1)，105-136。new window  延伸查詢new window
20.Kostova, T.(1999)。Transnational Transfer of Strategic Organizational Practices: A Contextual Perspective。Academy of Management Review，24(2)，308-324。  new window
21.Reichers, A. E.(1986)。Conflict and organizational commitments。Journal of Applied Psychology，71(3)，508-514。  new window
22.Hofstede, Geert、Neuijen, Bram、Ohayv, Denise Daval、Sanders, Geert(1990)。Measuring Organizational Cultures: A Qualitative and Quantitative Study across Twenty Cases。Administrative Science Quarterly，35(2)，286-316。  new window
23.MacKenzie, Scott B.、Podsakoff, Philip M.、Ahearne, Michael(1998)。Some possible antecedents and consequences of in-role and extra-role salesperson performance。Journal of Marketing，62(3)，87-98。  new window
24.Rizzo, J. R.、Lirtzman, S. I.、House, R. J.(1970)。Role conflict and ambiguity in complex organizations。Administrative Science Quarterly，15(2)，150-163。  new window
25.Mathieu, J. E.、Zajac, D. M.(1990)。A review and meta-analysis of the antecedents, correlates, and consequence of organizational commitment。Psychological Bulletin，108(2)，171-194。  new window
26.Parasuraman, S.(1982)。Predicting turnover intentions and turnover behavior: A multivariate analysis。Journal of Vocational Behavior，21，111-121。  new window
27.Blau, G. J.(1986)。Job involvement and organizational commitment as interactive predictors of tardiness andabsenteeism。Journal of Management，12，577-584。  new window
28.Cohen, A.(1991)。Career Stage as a Moderator of the Relationships between Organizational Commitment and Its Outcomes: A Meta-analysis。Journal of Occupational Psychology，64(2)，253-268。  new window
29.Luthans, Fred、Baack, Donald、Taylor, Lew(1987)。Organizational Commitment: Analysis of Antecedents。Human Relations，40(2)，219-236。  new window
30.McGee, G. W.、Ford, R. C.(1987)。Two (or More?) Dimensions of Organizational Commitment: Reexamination of The Affective and Continuance Commitment Scales。Journal of Applied Psychology，72，638-642。  new window
31.Naumann, E.、Widmier, S. M.、Jackson, D. W., Jr.(2000)。Examining the Relationship between Work Attitudes and Propensity to Leave among Expatriate Salespeople。Journal of Personal Selling & Sales Management，20，227-241。  new window
32.Shapiro, B. P.、Doyle, S. X.(1983)。Make the sales task clear。Harvard Business Review，61(6)，72-76。  new window
學位論文
1.丁虹(1987)。企業文化與組織承諾之關係研究(博士論文)。國立政治大學，臺北市。new window  延伸查詢new window
圖書
1.Cohen, J.、Cohen, P.(1975)。Applied Multiple Regression Correlation Analysis for the Behavioral Sciences。N.Y.：John Wiley。  new window
2.Welsch, Roy E.、Kuh, Edwin、Belsley, David A.(1980)。Regression Diagnostics: Identifying Influential Data and Source of Collinearity。New York, NY：John Wiley and Sons。  new window
3.French, J. R. P. Jr.、Caplan, R. D.、Van Hamson, R.(1982)。The mechanisms of job stress and strain。Wiley。  new window
4.Hair, Joseph F. Jr.、Anderson, Rolph E.、Tatham, Ronald L.、Black, William C.(1995)。Multivariate Data Analysis: with Readings。Prentice Hall。  new window
5.Caplan, R. D.、Cobb, S.、Frech, J. R.、Van Harrison, R.、Pinneau, S. R.(1975)。Job Demands and Work Health: Main Effects and Occupational Difference。Job Demands and Work Health: Main Effects and Occupational Difference。Washington, DC。  new window
圖書論文
1.Poole, M. S.(1985)。Communication and organizational climates: Review, critique, and a new perspective。Organizational Communications: Traditional Themes and New Directions。Beverly Hills, California：Sage Publications。  new window
 
 
 
 
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