| 期刊論文| 1. | Bergquist, K.、Abeysekera, J.(1996)。Quality function deployment (QFD): A means for developing usable products。International Journal of Industrial Ergonomics，18(4)，269-275。   | | 2. | Bode, Jürgen、Fung, Richard Y. K.(1998)。Cost engineering with quality function deployment。Computers & Industrial Engineerin，35(3/4)，587-590。 | | 3. | Shen, X. X.、Tan, K. C.、Xie, M.(2000)。An integrated approach to innovative product development using Kano's model and QFD。European Journal of Innovation Management，3(2)，91-99。 | | 4. | Chan, Lai-Kow、Wu, Ming-Lu(2002)。Quality function deployment: a literature review。European Journal of Operational Research，143(3)，463-497。 | | 5. | Govers, C. P. M.(2001)。QFD not Just a Tool but a Way of Quality Management。International Journal of Production Economics，69(2)，151-159。 | | 6. | Harding, J. A.、Omar, A. R.、Popplewell, K.(1999)。Application of QFD within a concurrent engineering environment。International Journal of Agile Management Systems，1(2)，88-98。 | | 7. | Sohn, S. Y.、Choi, I. S.(2001)。Fuzzy QFD for Supply Chain Management with Reliability Consideration。Reliability Engineering & System Safety，72(3)，327-334。 | 圖書| 1. | Heizer, J.、Render, B.(2001)。Operations Management。Englewood Cliffs, NJ：Prentice-Hall。 | | 2. | Akao, Y.(1990)。Quality Function Deployment: Integrating Customer Requirements into Product Design。Cambridge, Massachusetts：Productivity Press。 | |