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題名：企業建構ERP系統之決定因素的理論探索：一個實驗研究
書刊名：電子商務學報
作者：莊世杰 引用關係／賴志松
作者(外文)：Chuang, Shin-chieh／Lai, Chih-sung
出版日期：2004
卷期：6:2
頁次：頁193-219
主題關鍵詞：企業資源規劃；制度理論；資源依賴理論；資源基礎理論；交易成本理論；ERP；Institutional theory；Resource dependence theory；Resource-based view；Transaction cost theory
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企業資源規劃 (Enterprise Resource Planning; ERP) 此一概念自1980年由Gartner Group提出後，至今發展已逾二十年。據Hoffman (1998) 調查Fortune前1000大企業已建構ERP系統的接近百分之七十；全球ERP市場規模預估2002年近520億美元 (引自MIC IT IS計劃，1999)。這些數據的背後代表ERP系統的建構已是企業在激烈競爭的環境中，不可或缺的資訊技術。 由於ERP系統導入相當昂貴，動輒數千萬元並且必須配合企業流程改造 (BPR; business process re-engineering)，對企業而言是項重大的組織變革，因此，過去的研究大都集中於如何有效的導入ERP系統，以提高投資報酬率。但這些研究與調查都甚少注意到：(1) 企業為何要建構ERP系統，為何有些企業不建構ERP系統？(2) 為什麼企業建構ERP系統增加的比率會隨著時間的增加而增加，企業是基於何種理由或目的建構ERP系統？(3) 競爭者的實施、實施成本及軟體差異性等因素對企業建構ERP系統的決策有何影響？ 本研究以四個現代化的組織理論包括 (1) 制度理論 (2) 資源依賴理論 (3) 資源基礎理論 (4) 交易成本理論為研究架構基礎，建立一套「企業決定建構ERP系統」之完整整合模型。其中是否建構ERP系統之三項考慮變數：制度壓力變數 (競爭者壓力、協力廠商壓力)、效率壓力變數 (低成本策略、差異化策略)、抗拒壓力動機變數 (建構成本、軟體差異、導入方式、ERP出現時間、公司成立時間、公司組織規模)，將這些考慮變數以實驗法來做分析，更利用實際案例加強說明。研究結果証實了本研究的研究模型，說明一個企業經理人在建構ERP時所可能考慮的因素，其模型其有高度的解釋與預測的功能。
In this study we explore theoretical explanations of manager’s decisions about Enterprise Resource Planning. First, we examine the adoption Enterprise Resource Planning through four theoretic lenses:(l )institutional theory(2)resource dependence theory , (3)resource-based view(4)transaction cost. We then integrate the relevant insights gained from these theories into a more complete model and develop 8 hypothesises. The empirical resu1ts supports our model that manager’s decision about adoption ERP.
期刊論文
1.Wah, L.(2000)。Give ERP a Chance。Management Review，89(3)，20-24。  new window
2.Kalleberg, A. L.、Reve, T.(1993)。Contracts and commitment: Economic and sociological perspectives on employment relations。Human Relations，46，1103-1132。  new window
3.Nilakant, V.、Rao, H.(1994)。Agency theory and uncertainty in organizations: An evaluation。Organization Studies，15(5)，649-672。  new window
4.Scott, W. R.(1987)。The adolescence of institutional theory。Administrative Science Quarterly，32(4)，493-511。  new window
5.Laughlin, Stephen P.(1999)。An ERP Game Plan。Journal of Business Strategy，20(1)，32-37。  new window
6.Everdingen, Y. V.、Van Hillegersberg, J.、Waarts, E.(2000)。ERP Adoption by European Midsize Companies。Commutations of the ACM，43(4)，27-31。  new window
7.Coase, Ronald H.(1937)。The Nature of Firm。Economica，4(16)，386-406。  new window
8.李泰霖、許秉瑜、何應欽(20010800)。國內ERP成效大體檢。資訊與電腦雜誌，253，8-14。  延伸查詢new window
9.Aubert, B. A.、Patry, M.、Rivard, S.(1996)。A Transaction Cost Approach to Outsourcing Behavior: Some Empirical Evidence。Information & Management，30(2)，51-64。  new window
10.Goodstein, Jerry D.(1994)。Institutional Pressures and Strategic Responsiveness: Employer Involvement in Work-Family Issues。Academy of Management Journal，37(2)，350-382。  new window
11.Roberts, P. W.、Greenwood, R.(1997)。Integrating Transaction Cost and Institutional Theories: Toward a Constrained-Efficiency Framework for Understanding Organizational Design Adoption。Academy of Management Review，22(2)，346-373。  new window
12.Jacobs, D.(1974)。Dependence and Vulnerability: An Exchange Approach to the Control of Organizations。Administrative Science Quarterly，19(1)，45-59。  new window
13.Meyer, J. W.、Rowan, B.(1977)。Institutional organizations: Formal structure as myth and ceremony。American Journal of Sociology，83(2)，340-363。  new window
14.Medcof, J. W.(2001)。Resource-based strategy and managerial power in networks of internationally dispersed technology units。Strategic Management Journal，22(11)，999-1012。  new window
15.Haveman, Heather A.(1993)。Follow the Leader: Mimetic Isomorphism and Entry into new Markets。Administrative Science Quarterly，38(4)，593-627。  new window
16.DiMaggio, Paul J.、Powell, Walter W.(1983)。The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields。American Sociological Review，48(2)，147-160。  new window
17.Mata, Francisco J.、Fuerst, William L.、Barney, Jay B.(1995)。Information Technology and Sustained Competitive Advantage: A Resource-Based Analysis。MIS Quarterly，19(4)，487-505。  new window
18.Powell, Thomas C.、Dent-Micallef, Anne(1997)。Information Technology as Competitive Advantage: the Role of Human, Business, and Technology Resources。Strategic Management Journal，18(5)，375-405。  new window
19.Davenport, Thomas H.(1998)。Putting the enterprise into the enterprise system。Harvard Business Review，76(4)，121-131。  new window
20.Eisenhardt, Kathleen M.(1989)。Agency Theory: An Assessment and Review。The Academy of Management Review，14(1)，57-74。  new window
21.Barney, Jay B.(1991)。Firm Resources and Sustained Competitive Advantage。Journal of Management，17(1)，99-120。  new window
22.Meznar, M. B.、Nigh, D.(1995)。Buffer of Bridge? Environmental and Organizational Determinants of Public Affairs Activities in American Firms。The Academy of Management Journal，38，975-996。  new window
23.Gray, B.、Greening, D. W.(1994)。Testing a Model of Organizational Response to Social and Political Issues。The Academy of Management Journal，37，467-498。  new window
24.Oliver, C.(1991)。Strategic Responses to Institutional Process。The Academy of Management Review，16(1)，145-179。  new window
25.Ang, S.、Straub, D. W.(1998)。Production and Transaction Economics and IS Outsourcing: A Study of the U. S. Banking Industry。MIS Quarterly: Management Information Systems，22(10)，535-552。  new window
26.Ingram, P.、Simons, T.(1995)。Institutional and resource dependence determinants of responsiveness to work-family issues。The Academy of Management Journal，38(3)，1466-1482。  new window
27.廖志德(1999)。技嘉科技新股王的ERP之路無限寬廣。能力雜誌，514。  延伸查詢new window
28.顏美惠(1999)。如何避免導入無效之ERP-訪SAP臺灣分公司總經理蔡宏隆。資訊與電腦，228。  延伸查詢new window
29.王婉姍(2002)。不可能的專案：加山工業6個月讓ERP上線。資訊與電腦，266。  延伸查詢new window
30.陳依蘋(2001)。效益精進再升級 持續改造求價值－ERP第二波。會計月刊，190，47-52。  延伸查詢new window
31.游育蓁、何玉美(1999)。導入ERP：佈建快速回應的企業神經系統。管理雜誌，296，59-65。  延伸查詢new window
32.Barringer, M. W.、Milkovich, G. T.(1996)。Employee health insurance decisions in flexible benefits environment。Human Resource Management，35，293-315。  new window
33.Donada, C.(2001)。Co-development partnerships: Consequences for car suppliers。International Journal of Automotive Technology and Management，1，183-195。  new window
34.Larson, M.(1998)。Meet Customer Demands with New ERP System。Quality，37(2)，80-81。  new window
35.Patankar, A. K.、Adiga, S.(1995)。Enterprise integration modeling: a review of theory and practice。Computer Integrated Manufacturing System，8，21-34。  new window
36.Pouder, R. W.(1996)。Privatizing services in local government: An empirical assessment of efficiency and institutional explanations。Public Administration Quarterly，20，103-126。  new window
37.Rasheed, H. S.(2001)。Determinants of governance structure for the electronic value chain: Resource dependency and transaction cost perspectives。Journal of Business Strategies，18，159-177。  new window
38.Shin, N.(1999)。Does information technology improve coordination? An empirical analysis。Logistics Information Management，12，138-144。  new window
39.Sweat, J.(19981026)。ERP-Enterprise Application Suites are Becoming a Focal Point of Business and Technology Planning。Information Week，704，42-52。  new window
40.Silverman, S. B.(1999)。Technolofical resourcr and the direction of corporate diversification: toward and integration of resource-based view and transaction cost economics。Management Science，45，1109-1124。  new window
41.Steensma, H. K.(2000)。The influence of national culture on the formation of technology alliances entrepreneurial firms。The Academy of Management Journal，43，951-974。  new window
42.Yehesket, O.、Shenkar, O.、Fiegenvaum, A.、Cohen, E.、Geffen, I.(2001)。Cooperative Wealth Creation: Strategic Alliances in Israel: Medical-technology Ventures。The Academy of Management Executive，15(1)，16-25。  new window
43.Zucker, L. G.(1987)。Institutional theoies of organization。Annual Review of Sociology，13，443-446。  new window
會議論文
1.Poston, R.、Grabski, S.(2000)。The impact of enterprise resource planning systems on firm performance。沒有紀錄。  new window
研究報告
1.Klein, P. G.、Shelanski, H. A.(1994)。Empirical research in transaction cost economics: A survey and assessment。Berkeley。  new window
學位論文
1.羅仕偉(2001)。影響企業資源規劃系統成功因素之研究－從顧問服務及軟體差異性探討，沒有紀錄。  延伸查詢new window
2.陳聖心(2000)。會計人員於ERP導入各階之角色的探討，沒有紀錄。  延伸查詢new window
圖書
1.Pfeffer, Jeffrey(1981)。Power in Organizations。Cambridge, MA：Ballinger。  new window
2.Porter, Michael E.(1980)。Competitive Advantage: Creating and Sustaining Superior Performance。New York：Free Press。  new window
3.Davenport, T. H.(2000)。Mission Critical: Realizing the Promise of Enterprise Systems。Boston, Massachusetts：Harvard Business School Press。  new window
4.Pfeffer, Jeffrey、Salancik, Gerald Richard(1978)。The external control of organizations: A resource dependence perspective。Harper & Row。  new window
5.王立志(1999)。系統化運籌與供應鏈管理。滄海。  延伸查詢new window
6.Tolbert, P. S.、Zucker, L. G.(1996)。Institutionalization of institutional theory。Handbook of organization studies。London, UK。  new window
 
 
 
 
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