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題名：Virtual Team Performance of Web-Mediated Communication Systems
書刊名：電子商務學報
作者：范懿文 引用關係／季延平 引用關係／劉宜菁
作者(外文)：Fan, Yi-wen／Chi, J. Yen-ping／Liou, Yiching
出版日期：2005
卷期：7:2
頁次：頁157-190
主題關鍵詞：虛擬團隊；決策支援；協同科技；網際網路群體溝通系統；Virtual team；Decision making；Web-mediated communication systems
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:1
  • 點閱點閱:27
網際網路群體溝通系統在組織內與組織間，提供不同的電腦輔助方式，以利團隊成員溝通。由於該系統的高度方便性與功能性，越來越多的企業組織，利用它來支援群體決策制定的工作。然而，由於過去以網際網路為基礎的協同科技還在草創階段，文獻中少有記載此類系統應用的價值與效益。本研究昌在審視不同的情境下，網際網路群體溝通系統之虛擬團隊績效，並作有系統的分析。首先，我們提出一個以理論為基礎的研究架構，然後再在實驗室模擬各種不同的溝通模式，以觀察虛擬團隊成員間的主動與其團隊績效。從我們的實驗中，收集到的資料顯示，網際網路群體溝通系統可以和傳統面對面的會議，在解決結構化的決策問題時，能產生類似的效益。同時，使用此網際網路群體溝通系統，亦可增加虛擬團隊成員的滿意度。
Web-mediated communication systems offer alternative ways of computer-aided communication within and across organizational contexts. Due to the high portability and functionality of such Web-mediated communication systems, more organizations are using this technology to support their group decision-making tasks. However, it is rare in literature for researchers to document the value of such Web-mediated communication systems. This study aims to investigate the virtual team performance of the Web-mediated communication systems among various contexts, and to study the performance systematically. First, a theory-based framework is proposed, and then an experiment is conducted. Results from the experiment show that Web-mediated communication technologies can be used as effectively as face-to-face meetings in terms of group decision making for various structural decision tasks. At the same time, the efficiency of Web-mediated communication systems increases the satisfaction of all participants.
期刊論文
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研究報告
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其他
1.Pharmer, J. A.(2001)。Distributed Team Performance: An Executive Summary，0。  new window
圖書論文
1.Salas, E.、Dickinson, T. L.、Converse, S. A.、Tannenbaum, S. I.(1992)。Toward an understanding of team performance and training。Teams: Their training and performance。Norwood, NJ：Ablex Publishing Corporation。  new window
2.Dennis, A. R.、Pootheri, S. K.、Quek, F.(1996)。Using the Internet to Implement Support for Distributed Decision Making。Implementing Systems for Supporting Management Decisions: Concepts, Methods and Experiences。London, UK：Chapman & Hall, Ltd.。  new window
3.McGrath, J. E.、Hollingshead, A. B.(1993)。Putting the Group Back in Group Support Systems: Some Theoretical Issues about Dynamic Processes in Groups with Technological Enhancements。Group Support Systems: New Perspectives。New York, NY：Macmillan。  new window
4.Parnes, S. J.(1987)。The Creative Studies Project。Frontiers of Creativity Research: Beyond the Basics。Buffalo, NY：Bearly Ltd.。  new window
 
 
 
 
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