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題名:平衡計分卡(BSC)在學校績效衡量適用性之探討
書刊名:國民教育研究集刊
作者:廖春文
作者(外文):Liao, Chuen-wen
出版日期:2004
卷期:12
頁次:頁1-15+17
主題關鍵詞:平衡計分卡學校績效衡量學校組織教育績效BSC
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(5) 博士論文(3) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:5
  • 共同引用共同引用:660
  • 點閱點閱:240
晚近學校組織為提昇教育績效,無論在理論的探索,抑或實務的運作方面,有紛紛引進企業管理與經營理念及策略之趨勢,其中作為知識經濟時代組織績效衡量工具的平衡計分卡,突破傳統僅以財務構面為評量依據之侷限,進而兼顧非財務構面之績效,使得組織績效的衡量範圍擴大為財務、顧客、內部流程及學習成長四個構面,每一構面之間的因果關係清晰具體,環環相扣,而且組織目標、願景與使命,透過策略的管理,有效轉化為實際運作,最終發揮平衡計分卡作用,達到組織的綜效。事實上,平衡計分卡雖是組織績效衡量之利器,它也是一種策略管理的制度,其中許多理念與作法,頗值學校績效衡量之參考。因此,針對平衡計分卡的基本概念架構意涵及其在學校績效衡量的適用性,進行深入探析,實有其必要性。
Recently, in order to promote education accountability, school organizations often introduce some ideas of business's management and operation. The Balanced Scorecard, as the organization performance measurement tool, breakthrough the limitation of traditional measurement focused on financial dimention. In other words, the Balanced Scorecard retains traditional financial measures, but that they should balance these outcome measures with nonfinancial measures in three additional perspectives-customer, internal processes, and learning and growth-that represented the drives, the lead indicators, of future financial performance. This was the foundation of the Balanced Scorecard. In fact, the Balanced Scorecard complements financial measures of past performance with measures of the drivers of future performance. The objectives and measurers of the scorecard are derived from an organization's vision and strategy. Meanwhile, the objectives and measures view organizational performance from four perspectives: financial, customer, internal process, and learning and growth. There four perspectives provide the framework for the Balanced Scorecard. Therefore, this paper divides into three parts. Firstly, to analysis the measurement indicators of current school effectness. Secondly, to illustrate the basic concepts framework of the Balanced Scorecard. Thirdly, to investigate the application of the balanced Scorecard in school accountability measurement.
期刊論文
1.Gaziel, H.(1998)。School-based management as a factor in school effectiveness。International Review of Education,44(4),319-333。  new window
2.吳清山、林天祐(2001)。績效責任。教育研究月刊,83,139-140。  延伸查詢new window
3.Kaplan, Robert S.(2001)。Strategic Performance Measurement and Management in Nonprofit Organizations。Nonprofit Management and Leadership,11(3),353-370。  new window
4.劉慶仁(20011100)。績效責任--美國當前教育改革的趨勢。教育資料與研究,43,30-38。new window  延伸查詢new window
5.簡宏江(20030300)。平衡計分卡理論對我國中小學校務評鑑指標建構的啟示。育達研究叢刊,4,89-98。  延伸查詢new window
6.吳安妮(19970100)。「平衡計分卡」轉換策略為行動。會計研究月刊,134,133-139。  延伸查詢new window
7.吳安妮(19970300)。「平衡計分卡」轉換策略為行動。會計研究月刊,136,108-117。  延伸查詢new window
8.吳安妮(19970200)。「平衡計分卡」轉換策略為行動。會計研究月刊,135,102-115。  延伸查詢new window
9.Kaplan, Robert S.、Norton, David P.(1992)。The Balanced Scorecard: Measures That Drive Performance。Harvard Business Review,70(1),71-79。  new window
研究報告
1.Miller, Stephen K.(1983)。The History of Effective Schools Research: A Critical Overview。Lansing:Michigan State Department of Education。  new window
學位論文
1.林易蓉(2002)。國民小學運用策略管理與學校效能關係之研究(碩士論文)。國立台北師範學院,臺北。  延伸查詢new window
2.陳燕慧(2002)。國民小學組織文化與學校效能之研究(碩士論文)。臺中師範學院,臺中市。  延伸查詢new window
3.張奕華(1997)。國民小學組織學習與學校效能關係之研究(碩士論文)。國立臺中師範學院。new window  延伸查詢new window
4.劉春榮(1993)。國民小學組織結構、組織承諾與學校效能關係研究(博士論文)。國立政治大學。new window  延伸查詢new window
圖書
1.Hoy, W. K.、Miskel, C. G.(1987)。Educational administration: Theory, research and practice。New York:MeGraw-Hill:Random House。  new window
2.Kaplan, R. S.、Norton, D. P.、ARC遠擎管理顧問公司策略績效事業部、劉珊如(2002)。策略核心組織:以平衡計分卡有效執行企業策略。台北:臉譜。  延伸查詢new window
3.Niven, Paul R.、于泳泓(2004)。平衡計分卡最佳實務:按部就班,成功導入。臺北:梅霖文化。  延伸查詢new window
4.Cidianni, A. V.、Wilbur, G.(1983)。More Effective Schooling from Rresearch to Practice。New York:Clearing house on Urban Education。  new window
5.吳宗立(2000)。學校行政決策。高雄:麗文文化。  延伸查詢new window
6.Reid, K.、Hopkins, D.、Holly, P.(1987)。Towards the effective schools: The problems and some solution。Oxford:Basil Blackwell。  new window
7.Kaplan, R. S.、Norton, D. P.(2001)。The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment。Boston, MA:Harvard Business School Publishing Corporation。  new window
8.Kaplan, Robert S.、Norton, David P.、朱道凱(1999)。平衡計分卡:資訊時代的策略管理工具。臺北市:臉譜文化。  延伸查詢new window
9.吳清山(1992)。學校效能研究。五南圖書出版股份有限公司。new window  延伸查詢new window
10.張明輝(20020000)。學校經營與管理研究:前瞻、整合、學習與革新。臺北:學富文化事業有限公司。new window  延伸查詢new window
11.Kaplan, Robert S.、Norton, David P.(1996)。The Balanced Scorecard: Translating Strategy into Action。Boston:Harvard Business School Press。  new window
12.Kaplan, Robert S.、Norton, David P.(2004)。Strategy Maps: Converting Intangible Assets Into Tangible Outcomes。Boston:Harvard Business School Press。  new window
單篇論文
1.Rajek, B.(1997)。Designing and implementing value focused effectiveness indicators(ED 409957)。  new window
2.Roberts, K.(1995)。Applying a continuous quality Improvement model to assess institutional effectiveness(ED396804)。  new window
3.Stoel, W. G. R.,Scheerens, J.(1988)。Development of Theories of School-effectiveness(ED 296006)。  new window
其他
1.Wiebe, D. J.(1992)。A Survey of the relationship between school effectiveness characteristics and student achievement as perceived by elementary school principals。  new window
 
 
 
 
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