:::

詳目顯示

回上一頁
題名:從多重理論觀點詮釋企業資訊化中的政治行為
書刊名:資訊管理學報
作者:張玲星 引用關係林東清 引用關係
作者(外文):Chang, Christina Ling-hsingLin, Tung-ching
出版日期:2005
卷期:12:4
頁次:頁185-210
主題關鍵詞:組織政治政治行為策略權變理論社會交換理論結構化理論觀點Organizational politicsPolitical behaviorStrategy contingency theorySocial exchange theoryStructuration theory
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(4) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:9
  • 點閱點閱:85
本研究以組織政治觀點來探討企業資訊化的過程,組織政治的存在是系統成敗很重要的關鍵因素。因此我們期待瞭解是何種因素影響了這些政治行為的發生?是誰在何時、何地主導的?各種不同層次的影響因素之間又有著何種交錯、複雜的主動關係?而這些政治行為對IS與組織又會造成何種影響?因此本研究從不同層次的理論觀點來詮釋分析這些資訊化過程中的政治行為。又因為組織政治是如此的複雜,必須仰賴質化研究方法來蒐集相關資料,方可達到本研究之目的;故本研究選取一個在其資訊化過程中有著很多政治行為的個案-Theta公司-蒐集訪談、文件、檔案記錄、觀察等多重資料,進行了十三個月之久的研究。並以三種不同層次與權力相關的理論:策略權變理論觀點、社會交換理論觀點,以及結構化理論觀點,分析並詮釋個案在資訊化過程中的組織政治行為。本研究在實務上可藉由個案的實例給予大家在推動資訊化過程中,暸解組織政治行為的運作契機、過程與結果,本研究發現在許多不同種類的政治行為中,又可歸類為攻擊、保守、補強、退縮四種不同類型;故實務界可藉此研究的發現降低或避免未來在資訊化時因為政治行為所衍生的負面影響。在學術上除了可經由脈絡主義的分析方法,用不同的理論詮釋與分析其所發生的緣由、現象與過程外,並可發現其背後所隱藏的機制以供學術界參考。
This paper explores political behaviors in information system implementation processes. The organizational politics is the critical success/failure factor in the IS implementation processes. We expect to understand what kind of political behavior will occur? What will be the events and processes of these political behaviors? Who's idea? At what time? In what setting? What will be the interaction among these dimensions? How will these political behaviors affect IS outcome and organization? This study will explain political behaviors in IS implementation processes from different interpretations and perspectives. This study relies on qualitative data collected from --manufacturer Theta—in the forms of interviews, documented data, archival data, and observation over thirteen month. The data are interpreted through three internally coherent theoretical perspectives: strategic contingency theory, social exchange theory, and structuration theory. Contributions include the following. In practice, we group these political behavior into four types: aggression, defense, strengthen, withdrawal. The detailed descriptions we use to describe political behaviors in IS implementation processes can help in similar cases to show how to reduce or prevent any negative consequences. Academically, we conduct contextualism analyses of these processes, and use three theoretical perspectives to interpret these phenomena.
期刊論文
1.林東清、張玲星(20000900)。資訊系統發展過程中使用者與資訊人員之政治遊戲:一個探索性研究。中山管理評論,8(3),479-510。new window  延伸查詢new window
2.Burns, Tom(1961)。Micropolitics: Mechanisms of Institutional Change。Administrative Science Quarterly,6(3),257-281。  new window
3.Mason, R. O.、Mitroff, I. I.(1973)。A Program for Research on Management Information Systems。Management Science,19(5),475-487。  new window
4.Mayes, B. T.、Allen, R. W.(1977)。Toward a definition of organizational politics。Academy of Management Review,2(4),672-678。  new window
5.Robey, Daniel、Newman, Michael(1996)。Sequential Patterns in Information Systems Development: An Application of a Social Process Model。ACM Transactions on Information Systems,14(1),30-63。  new window
6.Keil, M.、Mann, J.、Rai, A.(2000)。Why Software Projects Escalate: An Empirical Analysis and Test of Four Theoretical Models。Management Information Systems Quarterly,24(4),631-665。  new window
7.Orlikowski, W. J.、Robey, D.(1991)。Information technology and the structuring of organizations。Information Systems Research,2(2),143-169。  new window
8.Keen, P. G.(1981)。Information systems and organizational change。Communications of the ACM,24,24-33。  new window
9.Markus, M. Lynne(1983)。Power, Politics, and MIS Implementation。Communications of the ACM,26(6),430-444。  new window
10.Kling, R.、Iacono, S.(1984)。The Control of Information Systems Developments after Implementation。Communications of the ACM,27(12),1218-1226。  new window
11.Orlikowski, Wanda J.(2000)。Using technology and constituting structures: A practice lens for studying technology in organizations。Organization Science,11(4),404-428。  new window
12.Nelson, K. M.、Cooprider, J. G.(1996)。The Contribution of Shared Knowledge to IS Group Performance。MIS Quarterly,20(4),409-432。  new window
13.Emerson, Richard M.(1962)。Power-dependence relations。American Sociological Review,27(1),31-41。  new window
14.Lucas, H. C. Jr.(1984)。Organizational power and the information services department。Communications of the ACM,27(1),58-65。  new window
15.Homans, George Casper(1958)。Social Behavior as Exchange。American Journal of Sociology,63(6),597-606。  new window
16.Weihrich, Heinz(1982)。The TOWS Matrix: A Tool for Situational Analysis。Long Range Planning,15(2),54-66。  new window
17.Hickson, D. J.、Hinning, C. R.、Lee, C. A.、Schneck, R. E.、Pennings, Johannes M.(1971)。A Strategic Contingencies' Theory of Intraorganizational Power。Administrative Science Quarterly,16,216-229。  new window
18.Newman, M.、Rosenberg, D.(1985)。Systems Analysts and the Politics of Organizational Control。Omega: The International Journal of Management Science,13(5),393-406。  new window
19.Maurer, J. G.、Vredenburgh, D. J.(1984)。A Process Framework of Organizational Politics。Human Relations,37(1),47-65。  new window
20.Newman, M.、Robey, D.(1992)。A Social Process Model of User-Analyst Relationships。MIS Quarterly,16(2),249-266。  new window
21.Grover, V.、Lederer, A. L.、Sabherwal, R.(1988)。Recognizing the Politics of MIS。Information & Management,14(3),145-156。  new window
22.Hinings, C. R.、Hickson, D. J.、Pennings, J. M.、Schneck, R. E.(1974)。Structural Conditions of Intraorganizational Power。Administrative Science Quarterly,19(1),22-44。  new window
23.Robey, Daniel(1981)。Computer Information Systems and Organization Structure。Communications of the ACM,24(10),679-687。  new window
24.Voyer, John J.(1994)。Coercive Organizational Politics and Organizational Outcomes: An Interpretive Study。Organization Science,5(1),72-85。  new window
會議論文
1.Pettigrew, A. M.(1985)。Contextualist Research and the Study of Organizational Change Processes。Amsterdam, Netherlands。  new window
研究報告
1.Coombs, Rod(1992)。Organisational Politics and the Strategic Use of Information Technology。0。  new window
學位論文
1.蔡宏明(1985)。組織內權力分配與主管環境偵測活動之研究,0。  延伸查詢new window
圖書
1.Pfeffer, Jeffrey(1981)。Power in Organizations。Cambridge, MA:Ballinger。  new window
2.Giddens, Anthony(1979)。Central Problems in Social Theory: Action, Structure, and Contradiction in Social Analysis。University of California Press。  new window
3.Fairholm, Gilbert W.(1993)。Organizational power politics: Tactics in organizational leadership。Westport, Connecticut:Praeger Publishers。  new window
4.Daft, R. L.(1989)。Organization Theory and Design。St. Paul:West Publishing Co。  new window
5.Kreitner, R.、Kinicki, A.(1992)。Organizational Behavior。Homewood, IL:Richard D. Irwin。  new window
6.Schön, Donald A.、夏林清、鄭村棋(2004)。反映的實踐者:專業工作者如何在行動中思考。台北:遠流。  延伸查詢new window
7.Blau, P. M.(1964)。Exchange and Power in Social Life。New York:John Wiley and Sons。  new window
8.Bardach, Eugene(1977)。The Implementation Game: What Happens after a Bill Becomes a Law。Cambridge, Massachusetts:The MIT Press。  new window
9.Zuboff, Shoshana(1988)。In the Age of the Smart Machine: The Future of Work and Power。New York, NY:Basic Books。  new window
10.Giddens, Anthony(1984)。The Constitution of Society: Outline of the Theory of Structuration。Cambridge:Polity Press。  new window
11.Pettigrew, A. M.(1973)。The politics of organizational decision-making。London:Tavistock。  new window
12.Homans, George C.(1974)。Social Behavior: Its Elementary Forms。New York:Harcourt Brace Jovanovich。  new window
13.Kakabadse, Andrew、Parker, Christopher(1990)。Power, Politics, and Organizations。Power, Politics, and Organizations。0。  new window
圖書論文
1.Martin, N. H.、Sims, J. H.(1974)。Power Tactics。Organizational Psychology: A Book of Readings。Englewood Cliffs, NJ:Prentice-Hall。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
QR Code
QRCODE