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題名:瀏覽行為及個人差異影響網站價值知覺對態度之研究
書刊名:商管科技季刊
作者:李月華 引用關係歐陽敦仁
作者(外文):Lee, Yueh-huaOu Yang, Tun-jen
出版日期:2006
卷期:7:1
頁次:頁1-26
主題關鍵詞:瀏覽行為網站價值知覺網路態度Navigating behaviorValue perception of websiteAttitude of website
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:25
  • 點閱點閱:416
  本研究由消費者面為出發點,探討消費者網站知覺價值對網站態度的影響情形,並探討在不同的消費者瀏覽行為、產品涉入程度、產品知識、資訊呈現偏好以及人口統計變項等之干擾下,消費者網站價值知覺對網站態度的影響程度是否有所 差異。   本研究透過現場實驗操弄瀏覽行為變數,並利用網路問卷來進行瀏覽行為情境的設定,以及實驗過程的問卷填寫與回收,有效樣本數為190 份。研究結果顯示網站的價值知覺會影響瀏覽者對網站態度的形成且受到瀏覽目的及部份個體差異的影響。   本研究根據分析結果提出下列實務上之建議:管理者必須先行了解目標市場的消費者屬於何種型態而加以設計網站,以提升消費者對其網站價值知覺的形成。並以此知覺的價值來設計公司的網站,較有助於消費者對該網站的態度形成。
  In this presentation, the impact of consumers' value perception on their attitude toward the websites is examined. We seek to study the extent of such impact under different level of intervention of navigating behavior, product involvement, product knowledge, information displaying, and demographic variables.   We control the navigating behavior variable by field experiment and require respondents to answer online questions. A sample of size 190 is thus acquired to serve the above purpose.   The main message from the results of the study is that the intern et consumers' attitudes toward websites are shaped by their value perception, which can be utilized by the designer to construct their websites. For example, if the target consumers prefer to enjoy and benefit from intern et resources, then the website can be designed for this purpose by encouraging targets ' nevigating behaviors.
期刊論文
1.Park, C. W.、Young, S. M.(1983)。Types and levels of involvement and brand attitude formation。Advance in Consumer Research,10,320-324。  new window
2.Mandel, N.、Johnson, E. J.(2002)。When web pages influence choice: Effects of visual primes on experts and novices。Journal of Consumer Research,29(2),235-245。  new window
3.Lee, H.、Herr, P. M.、Kardes, F. R.、Kim, C.(1999)。Motivated search: Effects of choice accountability, issue involvement, and prior knowledge on information acquisition and use。Journal of Business Research,45(1),75-88。  new window
4.Celuch, Kevin G.、Slama, Mark(1993)。Program Content and Advertising Effectiveness: A Test of the Congruity Hypothesis for Cognitive and Affective Sources of Involvement。Psychology & Marketing,10(4),285-299。  new window
5.Chen, Qimei、Wells, William D.(1999)。Attitude toward the site。Journal of Advertising Research,39(5),27-37。  new window
6.Bloch, Peter H.、Sherrell, Daniel L.、Ridgway, Nancy M.(1986)。Consumer search: An extended framework。Journal of Consumer Research,13(1),119-126。  new window
7.Brucks, Merrie(1985)。The effects of product class knowledge on information search behavior。Journal of Consumer Research,12(1),1-16。  new window
8.Ellis, Gary D.、Voelkl, Judith E.、Morris, Catherine(1994)。Measurement and analysis issues with explanation of variance in daily experience using the flow model。Journal of Leisure Research,26(4),337-356。  new window
9.耿慶瑞、黃思明、洪順慶(20020300)。WWW互動廣告效果之研究。管理學報,19(1),1-39。new window  延伸查詢new window
10.余淑芬(20010700)。臺北市大專院校學生網際網路使用與網路廣告點閱行為研究。廣告學研究,17,105-148。new window  延伸查詢new window
11.Bettman, J. R.、Sujan, M.(1987)。Effects of framing on evaluation of comparable and noncomparable alternatives by expert and novice consumers。Journal of Consumer Research,14(2),141-154。  new window
12.Holbrook, Morris B.、Hirschman, Elizabeth C.(1982)。The experiential aspects of consumptions: consumer fantasies, feelings and fun。Journal of Consumer Research,9(2),132-140。  new window
13.Alba, Joseph W.、Hutchinson, John Wesley(1987)。Dimensions of Consumer Expertise。Journal of Consumer Research,13(4),411-454。  new window
14.Park, C. Whan、Young, S. Mark(1986)。Consumer response to television commercials: The impact of involvement and background music on brand attitude formation。Journal of Marketing Research,23(1),11-24。  new window
15.Ariely, D.(2000)。Controlling the Information Flow: Effects on Consumers' Decision Making and Preferences。Journal of Consumer Research,27(2),233-248。  new window
16.Mathwick, Charla、Malhotra, Naresh K.、Rigdon, Edward(2002)。The Effect of Dynamic Retail Experiences on Experiential Perceptions of Value: an Internet and Catalog Comparison。Journal of Retailing,78(1),51-60。  new window
17.Hoffman, Donna L.、Novak, Thomas P.(1996)。Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations。Journal of Marketing,60(3),50-68。  new window
18.Kapferer, Jean-Noel、Laurent, Gilles(1985)。Consumer involvement profiles: a new practical approach to consumer involvement。Journal of Advertising Research,25(6),48-56。  new window
19.Petty, Richard E.、Cacioppo, John T.、Schumann, David(1983)。Central and peripheral routes to advertising effectiveness: The moderating role of involvement。Journal of Consumer Research,10(2),135-146。  new window
20.Rubin, Alan M.、Perse, Elizabeth M.(1987)。Audience Activity and Television News Gratifications。Communication Research,14(1),58-84。  new window
21.Dholakia, R. R.,、Uusitalo, O.(2002)。Switching to electronic stores: consumer characteristics and the perception of shopping benefits。International Journal of Retail & Distribution Management,30(10),459-469。  new window
22.Shanteau, J.(1992)。How much information does an expert use? Is it relevant?。Psychologica,81,75-86。  new window
會議論文
1.周榮、周倩(1997)。網路上癮現象、網路使用行為與傳播快感經驗之相關性初探。中華傳播學會1997年會,(會議日期: 1997年6月18-19日)。臺北:中華傳播學會。  延伸查詢new window
研究報告
1.吳玲玲(2002)。從認知的觀點探討網際網路之資訊搜尋與處理:資訊控制與知識之效應。  延伸查詢new window
2.范錚強(2002)。消費者涉入與導引效果對WWW上的廣告效果之影響研究。  延伸查詢new window
學位論文
1.陳銘祥(2001)。消費者類型與知覺風險對網際網路購物意願影響之研究(碩士論文)。銘傳大學。  延伸查詢new window
2.王耀瑞(2001)。網路廣告直效行銷功能對廣告效果影響之研究(碩士論文)。實踐大學。  延伸查詢new window
3.許峻偉(1999)。使用者對網路廣告認知與瀏覽行為之研究(碩士論文)。國立台灣科技大學。  延伸查詢new window
4.許順富(2000)。網路廣告特性類型與廣告效果之探討(碩士論文)。國立臺灣大學。  延伸查詢new window
5.梁榮達(2002)。超媒體電腦中介環境下消費者涉入及人機互動對特定廣告態度之影響(碩士論文)。國立高雄第一科技大學。  延伸查詢new window
6.詹琇蓉(2001)。產品涉入、消費者特性與情境對網路購物之知覺風險影響分析(碩士論文)。國立成功大學。  延伸查詢new window
7.汪志堅(1999)。產品知識、搜尋價值對網際網路資訊搜尋量影響之研究(博士論文)。國立中興大學。new window  延伸查詢new window
8.吳姝蒨(1996)。電腦中介傳播人際情感親密關係之研究--探訪電子布告欄(BBS)中的「虛擬人際關係」(碩士論文)。國立政治大學。  延伸查詢new window
9.王凱(2001)。超媒體電腦媒介環境中消費者涉入與廣告效果研究--廣告情境與導引策略的調節影響(博士論文)。國立中央大學,桃園。new window  延伸查詢new window
10.丁源宏(2000)。不同媒介特性,廣告訴求與產品涉入度對於廣告效果影響之探討--比較平面媒體與網際網路(碩士論文)。國立中山大學。  延伸查詢new window
11.王思蓉(2002)。網路廣告類型與內容網站型態之廣告效果研究(碩士論文)。國立政治大學。  延伸查詢new window
12.許盟雪(2001)。網路產品評鑑訊息之有用性與模糊性對消費者消費決策之影響。  延伸查詢new window
13.劉芳梅(1998)。產品知識對消費者從眾行為之影響。  延伸查詢new window
圖書
1.Bettman, J. R.(1979)。An information processing theory of consumer choices。Reading, MA:Addison-Wesley Publishing Co.。  new window
2.Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。  new window
3.Johnson, E. J.(1988)。Expertise and decision under uncertainty: Performance and process。The Nature of Expertise。London。  new window
 
 
 
 
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