| 期刊論文1. | Maslach, C.(1978)。The client role in staff burnout。Journal of Social Issues,34(4),111-124。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 2. | Buck, R.(1985)。Prime theory: An integrated view of motivation and emotion。Psychological Review,92(3),389-413。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 3. | Weisman, A. G.(1998)。Expressed emotion, attributions, and schizophrenia symptom dimensions。Journal of Abnormal Psychology,107(2),355-359。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 4. | Abraham, Rebecca(1998)。Emotional Dissonance in Organizations: Antecedents, Consequences, and Moderators。Genetic, Social, and General Psychology Monographs,124(2),229-246。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 5. | Craig, K. D.、Patrick, C. J.(1985)。Facial expression during induced pain。Journal of Personality and Social Psychology,48,1080-1091。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 6. | Igalens, J.、Roussel, P.(1999)。A study of the relationships between compensation package, work motivation and job satisfaction。Journal of Organizational Behavior,20(7),1003-1025。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 7. | Matsumoto, D.(1992)。American-Japanese cultural differences in the recognition of universal facial expression。Journal of Cross-Culture Psychology,23,72-84。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 8. | Abraham, Rebecca(1999)。The Impact of Emotional Dissonance on Organizational Commitment and Intention to Turnover。The Journal of Psychology,133(4),441-455。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 9. | Snyder, Mark(1974)。Self-monitoring of Expressive Behavior。Journal of Personality and Social Psychology,30(4),526-537。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 10. | Ekman, Paul、Friesen, Wallace V.(1971)。Constants across cultures in the face and emotion。Journal of Personality and Social Psychology,17(2),124-129。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 11. | Hochschild, A. R.(1979)。Emotion work, feeling rules, and social structure。American Journal of Sociology,85(3),551-575。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 12. | Wright, Thomas A.、Cropanzano, Russell(1998)。Emotional exhaustion as a predictor of job performance and voluntary turnover。Journal of Applied Psychology,83(3),486-493。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 13. | Brayfield, A. H.、Crockett, W. H.(1955)。Employee attitudes and employee performance。Psychological Bulletin,52(5),396-424。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 14. | Rafaeli, Anat、Sutton, Robert I.(1987)。Expression of emotion as part of the work role。The Academy of Management Review,12(1),23-37。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 15. | Williams, Larry J.、Hazer, John T.(1986)。Antecedents and consequences of satisfaction and commitment in turnover models: A reanalysis using latent variable structural equation methods。Journal of Applied Psychology,71(2),219-231。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 16. | Reichers, Arnon E.(1985)。A Review and Reconceptualization of Organizational Commitment。Academy of Management Review,10(3),465-476。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 17. | Mobley, William Hodges(1977)。Intermediate Linkages in the Relationship between Job Satisfaction and Turnover。Journal of Applied Psychology,62(2),237-240。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 圖書1. | Franzoi, S. L.(2000)。Social Psychology。Taipei:McGraw Hill。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 2. | Buck, R.(1988)。Human motivation and emotion。New York:John Wiley and Sons。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 3. | McShane, S. L.、Von Glinow, M. A.(2000)。Organizational behavior。Taipei:Irwin:McGraw-Hill。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 4. | Vroom, V.(1969)。Work and motivation。New York:Wiley。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 5. | Heckhausen, H.(1991)。Motivation and action。Springer-Verlag。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 6. | Weiner, Bernard(1986)。An attributional theory of motivation and emotion。New York:Springer-Verlag。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 圖書論文1. | Richmond, V. P.、McCroskey, J. C.、Payne, S. K.(1991)。Environment。Nonverbal behavior in interpersonal relations。Englewood Cliffs, NJ:Prentice-Hall。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 2. | Shaver, P.、Hazan, C.、Bradshaw, D.(1988)。Love as attachment: The integration of three behavioral systems。The psychology of love。New Haven, CT:Yale University Press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 3. | Locke, E. A.(1976)。The Nature and Causes of Job Satisfaction。Handbook of industrial and organizational psychology。Chicago, IL:Rand McNally Press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | |