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題名:任務特性對組織知識能力與組織效能影響之干擾效果研究
書刊名:商管科技季刊
作者:陳國嘉
作者(外文):Chen, Kuo-chia
出版日期:2006
卷期:7:2
頁次:頁219-244
主題關鍵詞:任務特性知識管理組織知識能力組織效能Task characteristicKnowledge managementOrganizational knowledge capabilityOrganizational effectiveness
原始連結:連回原系統網址new window
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  組織知識因其所產生的工作能力效益的不同,可以分成知識基礎能力及知識程序能力二項構面,促進組織知識對組織效能的提升,則會因為組織的工作任務性質,而產生不同程度的影響,依據組織知識所應用的任務環境,亦可以分成「任務導向」特性(集中性及廣泛性)與「任務範疇」特性(內容及程序)二項構面,本研究主要探討在特定組織任務情境下,組織知識能力對組織效能之影響;本研究以三家不同產業性質的大型且知識密集化程度相當高,實施知識管理頗具成效的企業員工為對象,總計148 份問卷為主要樣本,經由徑向分析及層級迴歸等方法進行檢定,發現:1.任務特性確實影響組織知識能力;2.組織知識能力與組織效能有顯著正相關。但文化能力與組織效能之間存在著負相關,而社會化能力與組織效能問則無顯著相關;3.任務特性並未在組織知識能力與組織效能之間造成干擾效果,因為企業均具備良善的知識基礎能力,以致於受到任務特性不同的影響較不明顯。
  This study primarily explores the moderate effect of organizational knowledge capability on organizational effectiveness under specific organizational task scenarios. Due to the fact that organizational knowledge produces various working ability, it can be divided into two dimensions: fundamental knowledge capability and procedural knowledge capability. The level of improvement that organizational knowledge has on organizational effectiveness will vary due to the different nature within organizations' task. In addition, the task environment utilized by organizational knowledge can also be divided into two dimensions of r task orientation J (collective knowledge vs extensive knowledge) and r task scope J (content guidance vs procedure guidance). The sampling subject will consist of personnels from selected departments of three large enterprises, which are different in nature and have a high level collection of knowledge while effectively executing knowledge management. There are 148 questionnaires in our main sample, assessed by statistical methods of path analysis and hierarchical regression analysis. Research shows: l. Task characteristic can affect organizational knowledge capability; 2.There exists a positive correlation between organizational knowledge capability andorganizational effectiveness. On the other hand, there is a negative correlation between cultural ability and organization effectiveness, and there is no obvious correlation between socialization capability and organization effectiveness; 3.Task characteristic does not have moderate impact on organizational knowledge capability and organizational effectiveness because the enterprises all exhibit proficient fundamental knowledge capability such that the various effects caused by task characteristic are less apparent.
期刊論文
1.Ruggles, R.(1998)。The State of Notion: Knowledge Management in Practice。California Management Review,40(3),80-89。  new window
2.Leonard, Dorothy、Sensiper, Sylvia(1998)。The role of Tacit Knowledge in Grouop Innovation。California Management Review,40(3),112-132。  new window
3.Nonaka, I.(1990)。Redundant, overlapping organization: A Japanese approach to managing the innovation process。California Management Review,32(3),27-38。  new window
4.Sanchez, R.、Mahoney, Joseph T.(1996)。Modularity, flexibility, and knowledge management in product and organization design。Strategic Management Journal,17(S2),63-76。  new window
5.Sims, H. P.、Szilagyi, A. D. Jr.、Keller, R. T.(1976)。The Measurement of Job Characteristics。Academy of Management Journal,19(2),195-212。  new window
6.Novak, Thomas P.、Hoffman, Donna L.、Duhachek, Adam(2003)。The Influence of Global-Directed and Experiential Activities on Online Flow Experiences。Journal of Consumer Psychology,13(1/2),3-16。  new window
7.Cohen, D.(1998)。Toward a Knowledge Context: Report on the First Annual UC Berkeley Forum on Knowledge and the Firm。California Management Review,40(3),22-39。  new window
8.Nonaka, Ikujiro、Konno, Noboru(1998)。The Concept of 'Ba': Building a Foundation for Knowledge Creation。California Management Review,40(3),40-54。  new window
9.Davenport, T. H.、Klahr, Philip(1998)。Managing Customer Support Knowledge。California Management Review,40(3),195-208。  new window
10.Hedlund, Gunnar(1994)。A model of Knowledge Management and the N-Form Corporation。Strategic Management Journal,15(Special Issue),73-90。  new window
11.O'Dell, Carla、Grayson, C. Jackson(1998)。If Only We Knew What We Know: Identification and Transfer of Internal Best Practices。California Management Review,40(3),154-174。  new window
12.Von Krogh, Georg(1998)。Care in knowledge creation。California Management Review,40(3),133-153。  new window
13.Nonaka, Ikujiro(1994)。A Dynamic Theory of Organizational Knowledge Creation。Organization Science,5(1),14-37。  new window
14.Davenport, Thomas H.、De long, David W.、Beers, Michael C.(1998)。Successful Knowledge Management Projects。Sloan Management Review,39(2),43-57。  new window
15.Gold, Andrew H.、Malhotra, Arvind、Segars, Albert H.(2001)。Knowledge Management: An Organizational Capabilities Perspective。Journal of Management Information Systems,18(1),185-214。  new window
16.Grant, Robert M.(1996)。Toward a knowledge-based theory of the firm。Strategic Management Journal,17(Suppl 2),109-122。  new window
17.Zack, Michael H.(1999)。Managing Codified Knowledge。Sloan Management Review,40(4),45-58。  new window
18.王居卿、熊媛露(2001)。知識性策略模式之建構。管理研究學報,1(2 ),203 -242。new window  延伸查詢new window
19.Glazer, R.(1996)。Measuring the Knower:Towards a theory of Knowledge Eguity。California Management Review,40(3),175-194。  new window
會議論文
1.吳思華(1998)。知識流通對產業創新的影響。第七屆產業管理研討會,政治大學科技管理研究所、豐群基金會 。政治大學科技管理研究所。2-42。  延伸查詢new window
研究報告
1.DeLong, D.(1997)。Building the knowledge-based organization: how culture drives knowledge behaviors.。  new window
學位論文
1.張筱雯(2002)。知識管理與員工滿意度之個案研究--以中央健保局南區分局為例--(碩士論文)。國立成功大學。  延伸查詢new window
圖書
1.Leonard-Barton, D.、Dorothy, L.(1995)。Wellsprings of knowledge: Building and sustaining the sources of innovation。Boston, Massachusetts:Harvard Business School Press。  new window
2.Badaracco, J. L. Jr.(1991)。The Knowledge Link: How Firms Compete Through Strategic Alliances。Boston, MA:Harvard Business School Press。  new window
3.Nonaka, Ikujiro、Takeuchi, Hirotaka(1995)。The knowledge-creating company: How Japanese companies create the dynamics of innovation。Oxford University Press。  new window
4.Davenport, Thomas H.、Prusak, Laurence(1998)。Working Knowledge: How Organizations Manage What They Know。Harvard Business School Press。  new window
 
 
 
 
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