期刊論文| 1. | Hollenhorst, S.、Olson, D.、Fortney, R.(1992)。Use of importance-performance analsis to evaluate park cabins: The case of the West Virginia state park system。Journal of Park and Recreation Administration，10(1)，1-11。   |
| 2. | Morrison, A. M.、Hsieh, S.、O'Leary, J. T.(1994)。Segmenting the Australian Demestic Travel Market by Holiday Activity Participation。The Journal of Tourism Studies，5(1)，39-56。 |
| 3. | 張孝銘、林樹旺(2003)。運動觀光遊客參與體驗歷程之研究--以元老足球隊中國大陸訪問賽為實證。建國學報，22，1-15。 延伸查詢 |
| 4. | Bulltena, C. L.、Mackay, K. J.(1988)。Users Perception of Service Quality in Travel Agencies: An Investigation of Customer Perceptions。Journal of Travel Research，30(4)，10-16。 |
| 5. | Baker, D. A.、Crompton, J. L.(2000)。Quality, Satisfaction and Behavioral Interests。Journal of Leisure Research，14，63-76。 |
| 6. | Fick, G. R.、Ritchie, J. B.(1991)。Measuring Service Quality in the Travel and Tourism Industry。Journal of Travel Research，30(2)，2-9。 |
| 7. | Fluker, M. R.、Turner, L. W.(2000)。Needs, motions, and expectations of acommercial white rafting experience。Journal of Travel Research，35(4)，42-49。 |
| 8. | Howard, D.、Edginton, C.、Selin, S.(1988)。Determinants of Program Loyalty。Journal of Park and Recreation Administration，6(4)，41-51。 |
| 9. | Kurtzman, J.、Zauhar, J.(1997)。Wave in time- The Sport Tourism Phenomena。Journal of Sport Tourism，4(2)，5-20。 |
| 10. | Go, F.、Zhang, W.(1997)。Apply importance performance analysis to Beijing as an international meeting destination。Journal of Travel Research，35(4)，42-49。 |
| 11. | Babakus, Emin、Boller, Gregory W.(1992)。An Empirical Assessment of the SERVQUAL Scale。Journal of Business Research，24(3)，253-268。 |
| 12. | 余泰魁、李能慧(20011200)。臺灣地區北部民眾對金門旅遊滿意度模式之建構與實證。戶外遊憩研究，14(4)，51-76。 延伸查詢 |
| 13. | Alldredge, R. B.(1973)。Some capacity theory for parks and recreation areas。Trends，10，20-29。 |
| 14. | Fisher, A. C.、Krutilla, J. V.(1972)。Determination of optimal capacity of resource based recreation facilities。Natural Resources Journal，12，417-444。 |
| 15. | Heberlein, T. A.、Shelby, B.(1977)。Carrying capacity, values, and the satisfaction model: A reply to Greist。Journal of Leisure Research，9(2)，142-148。 |
| 16. | Parasuraman, A.、ZeithamI, Valarie A.、Berry, Leonard L.(1985)。A Coneptual Model of Service Quality and Its Implication for Future Research。Journal of Marketing，28，48。 |
| 17. | Swan, J. E.、Trawick, I. F.(1981)。Disconfirmation of Satisfaction with a Retail Service。Journal of Retailing，57(3)，49-67。 |
| 18. | Schreyer, R. S.、Roggenbuck, J. W.(1978)。The Influence of Experience Expectation on Crowding Perceptions and Social-Psychological Carrying Capacities。Leisure Sciences，1(4)，373-394。 |
| 19. | 許義忠(20021200)。遊客對參加冒險旅遊之動機與滿意度之研究--以秀姑巒溪泛舟為例。觀光研究學報，8(2)，115-130。 延伸查詢 |
| 20. | Carman, James M.(1990)。Consumer Perceptions of Service Quality: An Assessment of the SERVQUAL Dimensions。Journal of Retailing，66(1)，33-55。 |
| 21. | Kozak, Metin(2001)。Repeaters' Behavior at two Distinct Destinations。Annals of Tourism Research，28(3)，784-807。 |
| 22. | Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing，64(1)，12-40。 |
| 23. | Anderson, Eugene W.、Sullivan, Mary W.(1993)。The Antecedents and Consequences of Customer Satisfaction for Firms。Marketing Science，12(2)，125-143。 |