| 期刊論文1. | Benoit, William L.(1997)。Image Repair Discourse and Crisis Communication。Public Relations Review,23(2),177-186。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 2. | Coombs, W. T.、Holladay, S. J.(2001)。An Extended Examination of the Crisis Situations: A Fusion of the Relational Management and Symbolic Approaches。Journal of Public Relations Research,13(4),321-340。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 學位論文1. | 吳宜蓁(2002)。危機傳播--公共關係與語藝觀點的理論與實蹬(-),台北市。 延伸查詢![new window](/gs32/images/newin.png) | 圖書1. | Coombs, W. T.、林文益、鄭安鳳(2002)。危機傳播與溝通。台北市:風雲論壇。 延伸查詢![new window](/gs32/images/newin.png) | 2. | Mitroff, I. I.、Pearson, C. M.(1993)。Crisis management: A diagnostic guide for improving your organization's crisis-preparedness。San Francisco, CA:Jossey-Bass Publishers。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | |