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題名:東森電視公司各部門員工人格特質、組織文化與員工創造力之關聯性研究
書刊名:傳播管理學刊
作者:楊志弘鄭伊芬
作者(外文):Yang, Chih-hungCheng, Yi-fen
出版日期:2006
卷期:7:2
頁次:頁17-42
主題關鍵詞:東森電視人格特質組織文化創造力Eastern broadcasting corporationEBCPersonalityOrganizational cultureCreativity
原始連結:連回原系統網址new window
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在知識經濟的時代潮流中,人力資源成為企業中重要的資產之一,伴隨而來的就是員工的創造力漸受重視。因此在許多學者的研究中,如何增進員工的創造力變成一項受重視的研究議題。 因此,本研究旨在探討: 1. 不同部門的員工人格特質、組織文化與員工創造力有所差異。 2. 不同的員工人格特質對於員工創造力的影響。 3. 不同類型的組織文化對員工創造力的影響。 本研究使用問卷調查法,以東森電視為研究對象,採用『分層配額抽樣法』對各部門的高階主管、中低階主管與一般員工進行抽樣,於2005年10月11日至31日發放300份調查問卷,實際收有效樣本數為268份(89.33%)。 本研究發現如下: 1. 東森電視員工整體人格特質傾向「開放學習型」。而其中新聞部傾向「外向型」;節目部傾向「開放學習型」;業務行銷部傾向「情緒穩定型」;工程製播部傾向「勤勉正直型」;行政管理部傾向「親近型」。 2. 東森電視整體組織文化傾向「積極創新型」。而其中新聞部傾向「審慎壓力型」;節目部與業務行銷部傾向「積極創新型」;工程製播部傾向「和諧支持型」;行政管理部傾向「科層體制型」。 3. 東森電視整體創造力相當高,在各個部門方面,創造力平均數較高的部門依序為「節目部」和「業務行銷部」;而「行政管理部」的創造力平均數最低。 4. 開放學習型的人格特質最具有創造力,依序為情緒穩定型人格特質、外向型人格特質、勤勉正直型人格特質,最後則是親近型人格特質。 5. 積極創新型的組織文化最具有創造力,依序為審慎壓力型組織文化、和諧支持型組織文化,最後則是科層體制型組織文化。 本研究的發現有助於研究者對媒體組織中員工的人格特質、組織文化和員工創造力的相關性有進一步的瞭解。同時,可提供業界在釐定增進員工創造力的策略時有所參考。
In the tendency of the knowledge economy, human resource becomes more important assets in enterprises. The staff's creativity is noticed gradually. Therefore, how to advance the staff's creativity become an important issue to research. This research aims at probing into: 1. The different personality, organizational culture and staff's creativity in different department. 2. The influence of different personality on staff's creativity. 3. The influence of different organizational culture on staff's creativity. This research carried out the investigation through the questionnaire, and selects the Eastern Broadcasting Corporation as research object. This studywas practiced through a survey to the managers and employees in Eastern Broadcasting Corporation. The main findings of this research are as follow: 1. The personality of various departments in EBC are tend to “openness to experience.”Overall, News department is tend to “extraversion;” Program department is tend to “openness to experience;” Business department is tend to “emotional stability;” Engineering department is tend to “conscientiousness” and Administration department is tend to “agreeableness.” 2. The organizational culture of various departments in EBC are tend to “aggressive-innovative culture.”Overall, News department is tend to “prudential-pressured culture;” Program department and Business department are tend to “aggressive-innovative culture;” Engineering department is tend to “harmonious-supportive culture” and Administration department is tend to “bureaucratic culture.” 3. The creativity of EBC is high, in each department, Program department's average is supreme; Business department's average is the second and Administration department has lowest average. 4. The personality of openness to experience possess highest creativity, and in turn, emotional stability, extraversion, conscientiousness and agreeableness. 5. The organizational culture of aggressive-innovative culture possess highest creativity, and in turn, prudential-pressured culture, harmonious-supportive culture and bureaucratic culture. This research contribution lies in the result can have advance both in academia and practice.
期刊論文
1.Raudsepp, E.(1987)。Establishing a creative climate: Two dozen ways to turn on your organization's light bulbs。Training and Development Journal,41(4),50-53。  new window
2.Petrock, Frank(1990)。Corporate Culture Enhances Profits。HR Magazine,35(11),64-66。  new window
3.Schmit, Mark J.、Kihm, Jenifer A.、Robie, Chet(2000)。Development of a global measure of personality。Personnel Psychology,53(1),153-193。  new window
4.Aguilar, A. A.(1996)。Personality and creativity。Personality and Individual Differences,21(6),959-969。  new window
5.Bartlett, B.(2002)。Position your personnel based on personality。Pest Control,67,50-53。  new window
6.Boden, M. A.(1992)。Understanding Creativity。Journal of Creative Behavior,26(3),213-217。  new window
7.Innamorato, G.(2000)。Creativity in the development of scientific giftedness: Educational implication。Roeper Review,21(1),54-59。  new window
8.Juan, P. O.、Lisa, A.(2005)。Making high performance last: Reflections on involvement, culture, and power in organizations。Performance Improvement,44(6),31-35。  new window
9.Kranakia, E.(2004)。Fixing the blame: Organizational culture and the Quebec Bridge Collapse。Technology and Culture,45(3),6-8。  new window
10.Michael, K. M.、Murray, R. B.、Steve, M. S.、James, R.(2005)。Higher-order dimensions of the big five personality traits and the big six vocational interest types。Personnel Psychology,58(2),447。  new window
11.Unsworth(2004)。Employee creativity and the role of risk。European Journal of Innovation Management,7(4),257-266。  new window
12.Debbie, S(2005)。The importance of understanding organizational culture。information outlook,9(6)。  new window
13.Zhou, J.、George, J. M.(2001)。When job dissatisfaction leads to creativity: Encouraging the expression of voice。Academy of Management Journal,44(4),682-696。  new window
14.Wallach, Ellen J.(1983)。Individuals and Organizations: The cultural Match。Training and Development Journal,37(2),29-36。  new window
會議論文
1.楊志弘、潘駿誼(2006)。東森電視公司轉換型領導、組織承諾與組織變革態度之研究。銘傳大學2006國際學術研討會數位內容產業發展論壇,臺北市銘傳大學傳播學院 (會議日期: 2006)。臺北市:銘傳大學傳播學院。  延伸查詢new window
2.楊志弘、蘇妍文(2006)。東森電視公司組織認定、組織形象與組織公民行為之關聯性研究。2006國際學術研討會:數位內容產業發展論壇,銘傳大學 。臺北市:銘傳大學傳播學院。  延伸查詢new window
研究報告
1.楊志弘(199807)。台灣地區報社組織文化與編輯部主管人格特質,管理型態之關聯性研究 (計畫編號:NSC-87-2412-H-130-001)。  延伸查詢new window
圖書
1.Costa, P. T. Jr.、McCrae, R. R.(1992)。Revised NEO Personality Inventory and NEO Five-Factor Inventory: Professional Manual。Psychological Assessment Resources。  new window
2.河野豐弘、彭德中(1992)。改造企業文化。臺北:遠流出版社。  延伸查詢new window
3.Starko, A. J.(2001)。Creativity in the classroom。N.J.。  new window
4.毛連塭(1989)。創造思考和學校教育。台北市政府教育局。  延伸查詢new window
5.Kast, F. E.、Rosenzweig, J. E.(1985)。Organization & management。Singapore:McGraw Hill。  new window
6.Zimbardo, P. G.、Weber, A. L.、Johnson, R. L.(2000)。Psychology。MA:Allyn & Bacon。  new window
7.Burger, Jerry M.、林宗鴻(2003)。人格心理學。臺北:揚智文化公司。  延伸查詢new window
單篇論文
1.Harris, Thomas E.(1984)。Organizational Cultures and the Role of Professional Communication(ED 260397)。  new window
其他
1.王漢源(2004)。創新是組織發展的動力。  延伸查詢new window
2.吳靜吉(2004)。創造力個案,http://3qxreativity.edu.tw/modules/casestudy/index.htm。  延伸查詢new window
圖書論文
1.Allport, G. W.(1987)。Selection-for-action: some behavioral and neurophysiological consideration of atttention and action。Perspectives on perception and action。  new window
2.Simonton, D. K.(1995)。Forsight in insight? A Darwinian answer。Nature of Insight。Cambridge, Massachusetts:The Massachusetts Institute of Technology Press。  new window
 
 
 
 
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