工作不滿足與持續承諾對員工創造力表現之影響__臺灣人文及社會科學引文索引資料庫

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題名：	工作不滿足與持續承諾對員工創造力表現之影響
書刊名：	人力資源管理學報
作者：	王精文／范凱棠
作者(外文)：	Wang, Ching-wen／Fan, Kai-tang
出版日期：	2006
卷期：	6:4
頁次：	頁81-98
主題關鍵詞：	創造力；工作不滿意；持續性承諾；Creativity；Job dissatisfaction；Continuance commitment
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0) 排除自我引用:2 共同引用:0 點閱:46

本研究主要探討員工雖然對工作感到不滿，但基於對組織仍保持承諾的情況下，如何將其原本的不滿轉化為創造力的行為表現，並探討同事的回饋、同事的協助與支援、以及意識到組織對創造力的支援三項情境變數對此創造力表現的影響。在研究對象方面，以台中工業區之廠商為研究對象，針對其中五家廠商進行發放，共發出170份問卷，扣除無效問卷，共回收107份有效問卷。研究結果顯示，當員工高度感受到同事間的有效回饋、支援與幫助，並意識到組織對創造力抱以支持的情況下，原本對工作的不滿將能產生高度的創造力表現。最後，並針對將工作不滿意轉化為創造力之情境因素進行探討以提出對後續研究與實務應用之建議。

以文找文

The purpose of this study was to investigate that under which situations will job dissatisfaction lead to creativity as an expression of suggestion. This study theorized the useful feedback from coworkers, coworkers helping and support, and perceived organizational support for creativity to result in creativity. The results showed that employees with high job dissatisfaction would exhibit the highest creativity when continuance commitment was high and when useful feedback form coworkers, coworkers helping and support, and perceived organizational support for creativity was high. The roles of the above three factors in leading highly creativity when employees with job dissatisfaction were discussed.

以文找文

Other
1.	Rhodes, M.(1961)。An analysis of creativity。

期刊論文
1.	Withey, Michael J.、Cooper, William H.(1989)。Predicting Exit, Voice, Loyalty, and Neglect。Administrative Science Quarterly，34(4)，521-539。
2.	Porter, L. W.、Steers, R. M.(1973)。Organizational, Work and Personal Factors in Employee Turnover Absenteeism。Psychological Bulletin，80(2)，151-176。
3.	Becker, H. S.(1960)。Notes on the concept of commitment。American Journal of Sociology，66(1)，32-40。
4.	Seashore, S. E.、Taber, T. D.(1975)。Job satisfaction and their correlations。American Behavioral Scientist，18(3)，333-368。
5.	Price, J. L.、Mueller, C. W.(1981)。A causal model of turnover for nurse。Academy of Management Journal，24(3)，543-565。
6.	Zhou, J.(1998)。Feedback valence, feedback style, task autonomy, and achievement orientation: Interactive effects on creative performance。Journal of Applied Psychology，83(2)，261-276。
7.	Organ, D. W.、Greene, C. N.(198106)。The Effects of formalization on professional involvement: A compensatory process approach。Administrative Science Quarterly，26，237-252。
8.	Staw, B. M.(1984)。Organizational Behavior: A Review and Reformulation of The Field's Outcome Variables。Annual Review of Psychology，35(1)，627-666。
9.	Morrow, Paula C.(1983)。Concept Redundancy in Organizational Research: The Case of Work Commitment。Academy of Management Review，8(3)，486-500。
10.	Herzberg, Frederick(1968)。One More Time: How Do You Motivate Employees?。Harvard Business Review，46(1)，53-62。
11.	Cummings, A.、Oldham, G. R.(1997)。Enhancing creativity: managing work contexts for the high potential employee。California Management Review，40(1)，22-38。
12.	Utman, C. H.(1997)。Performance effects of motivational state: A meta-analysis。Personality and Social Psychology Review，1(2)，170-182。
13.	Guilford, Joy Paul(1950)。Creativity。American Psychologist，5(9)，444-455。
14.	Woodman, Richard W.、Sawyer, John E.、Griffin, Ricky W.(1993)。Toward a theory of organizational creativity。The Academy of Management Review，18(2)，293-321。
15.	Farrell, Dan(1983)。Exit, Voice, Loyalty, and Neglect as Responses to Job Dissatisfaction: A Multidimensional Scaling Study。Academy of Management Journal，26(4)，596-607。
16.	Podsakoff, P. M.、Ahearne, M.、MacKenzie, S. B.(1997)。Organizational citizenship behavior and the quantity and quality of work group performance。Journal of Applied Psychology，82(2)，262-270。
17.	Stevens, J. M.、Beyer, J. M.、Trice, H. M.(1978)。Assessing personal, role, and organizational predictor of managerial commitment。Academy of Management Journal，21(3)，380-396。
18.	Amabile, Teresa M.、Conti, Regina、Coon, Heather、Lazenby, Jeffrey、Herron, Michael(1996)。Assessing the Work Environment for Creativity。Academy of Management Journal，39(5)，1154-1184。
19.	Allen, N. J.、Meyer, J. P.(1996)。Affective, continuance, and normative commitment to the organization: An examination of construct validity。Journal of Vocational Behavior，49(3)，252-276。
20.	Scott, Susanne G.、Bruce, Reginald A.(1994)。Determinants of Innovative Behavior: A Path Model of Individual Innovation in the Workplace。Academy of Management Journal，37(3)，580-607。
21.	Zhou, J.、George, J. M.(2001)。When job dissatisfaction leads to creativity: Encouraging the expression of voice。Academy of Management Journal，44(4)，682-696。
22.	Amabile, Teresa M.(1988)。A Model of Creativity and Innovation in Organizations。Research in Organizational Behavior，10(1)，123-167。
23.	Rusbult, Caryl E.、Farrell, Dan、Rogers, Glen、Mainous, Arch G. III(1988)。Impact of exchange variables on exit, voice, loyalty, and neglect: An integrative model of responses to declining job satisfaction。Academy of Management Journal，31(3)，599-627。
24.	Andersson, Lynne M.、Bateman, Thomas S.(1997)。Cynicism in the Workplace: Some Causes and Effects。Journal of organizational behavior : the international journal of industrial, occupational and organizational psychology and behavior，18(5)，449-469。
25.	Shamir, Boas、House, Robert J.、Arthur, Michael B.(1993)。The motivational effects of charismatic leadership: A self-concept based theory。Organization Science，4(4)，577-594。
26.	Podsakoff, Philip M.、MacKenzie, Scott B.、Lee, Jeong-Yeon、Podsakoff, Nathan P.(2003)。Common method biases in behavioral research: A critical review of the literature and recommended remedies。Journal of Applied Psychology，88(5)，879-903。
27.	Mobley, William Hodges(1977)。Intermediate Linkages in the Relationship between Job Satisfaction and Turnover。Journal of Applied Psychology，62(2)，237-240。

圖書
1.	Porter, L.、Lawler, E. E.(1968)。Managerial attitudes & performance。Illinois：Homewood Company。
2.	Deci, Edward、Ryan, Richard(1985)。Intricic Motivation and Self-determination。New York, NY：Plenum Press Publishing Co.。
3.	Mowday, R. T.、Porter, L.M.、Steers, R.M.(1982)。Employee organizational link ages : The psychology of commitment absenteeism, and turnover。New York：Academic Press。
4.	Wallas, G.(1926)。The art of thought。London：Jonathan Cape。
5.	Amabile, T. M.、Gryskiewicz, S. S.(1987)。Creativity in the R&D laboratory。Greensboro, NC：Center for Creative Leadership。
6.	Amabile, T. M.、Collins, M. A.、Conti, R.、Phillips, E.、Picariello, M.、Ruscio, J.、Whitney, D.(1996)。Creativity in Context: Updates to the Social Psychology of Creativity。Boulder, Co：Westview Press。
7.	Smith, P. C.、Kendall, L. M.、Hulin, C. L.(1969)。The measurement of satisfaction in work & retirement。Chicago：Rand McNally。
8.	Robbins, S. P.(1993)。Organization behavior。Prentice-Hall。
9.	March, James G.、Simon, Herbert A.(1958)。Organizations。John Wiley & Sons, Inc.。
10.	Hirschman, Albert O.(1970)。Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States。Harvard University Press。
11.	Hoppock, Robert(1935)。Job satisfaction。Harper。
12.	Vroom, Victor Harold(1964)。Work and motivation。John Wiley & Sons, Inc.。
13.	Organ, Dennis W.(1988)。Organizational Citizenship Behavior: The Good Soldier Syndrome。Lexington Press。

其他
1.	Adler, S., & Golan, J.(1981)。Lateness as a withdrawal behavior。
2.	Brockner, J., Heuer, L.，Siegel, P. A., Wiesenfeld, B.，Martin, C. Grover, S., Reed, T. & Bjorgvinsson, S.(1998)。The moderating effect of self-esteem in reaction to voice: Converging evidence from five studies。
3.	Farr, J. L.(1990)。Facilitating individual role innovation。
4.	Getzels, J. W.，& Jackson, P. W.(1962)。Creativity and intelligence，New York：Wiley。
5.	Horn, P. W.，Caranikas-Walker, F.，Prussia, G. E.，& Griffeth, R. W.(1992)。A meta-analytic structural equations analysis of a model of employee turnover。
6.	Hulin, C.，& Smith, P.(1965)。A liner model of job satisfaction。
7.	King, N., & Anderson, N.(1990)。Innovation and creativity at work。
8.	Kluger, A. N.，& Denisi, A.(1996)。The effects of feedback interventions on performance: Historical review, a meta-analysis and a preliminary feedback intervention theory。
9.	Locke, E. A.(1973)。Satisfactions and dissatisfactions among white and blue collar employee。
10.	Payne, R.(1987)。Individual difference and performance amongst R&D personnel: Some implications for management development。
11.	Seashore, S. E., Lawler, E. E., Mirvis, P., & Cammann, C.(1982)。Observing and measuring organizational change: A guide to field practice。
12.	Siegel, S., & Kaemmerer, W.(1978)。Measuring the perceived support for innovation in organizations。
13.	Steers, R. M., & Rhodes, S. R.(1978)。Major influences on employee attendance: A process model。
14.	Torrance, E. P.(1974)。Predictive validity of the torrance tests of creative thinking。

圖書論文
1.	Farr, J. L.、Ford, C. M.(1990)。Individual innovation。Innovation and creativity at work: Psychological and Organizational Strategies。Chichester：Wiley & Sons。
2.	Locke, E. A.(1976)。The Nature and Causes of Job Satisfaction。Handbook of industrial and organizational psychology。Chicago, IL：Rand McNally Press。

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