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題名:Customer Expectation Service and Satisfaction in the Taiwan Cell Phone Industry
書刊名:僑光學報
作者:張長興
作者(外文):Chang, Chang-Hsing
出版日期:2004
卷期:23
頁次:頁61-87
主題關鍵詞:Customer expectationCell phone industryCustomer satisfactionTaiwan行動電話消費行為服務滿意度臺灣
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:0
  • 點閱點閱:16
期刊論文
1.Kim, W. Chan、Mauborgne, R.(1997)。Value innovation: The strategic logic of high growth。Harvard Business Review,75(1),103-112。  new window
2.Albright, B.(2000)。Mobilize this!。Frontline Solutions,May,28-32。  new window
3.Band, W.(2000)。Creating value for your customer。Sales and Marketing Management in Canada,31(2),4-6。  new window
4.deHaan, A.(2000)。The internet goes wireless。EAI Journal,April,62-63。  new window
5.Hoffman, G.(2000)。Start game。Communications International,April,18-22。  new window
6.(2000)。Taiwanese M-commerce vital statistics。Taiwanese M-commerce Times,1(16)。  new window
7.McGinity, M.(20000306)。The net/wireless meeting of the minds。Inter@ctive Week,2。  new window
8.Bamett, N.、Hodges, S.、Wilshire, M.(2000)。M-commerce: An operator's manual?。Mckinsey Quarterly,3,162-171。  new window
9.Rao, M.(20000406)。EM-wire: E-commerce, Taiwanese M-commerce poised for rapid take-off in europe。Electronic Markets: The International Journal of Electronic Commerce & Business Media。  new window
10.Shaffer, R. A.(20000710)。M-commerce: On-line selling's wireless future。Fortune,262。  new window
11.Zabala, H.(200006)。M-commerce, the next big thing?。Asian Business,34-35。  new window
12.Timmers, Paul(1998)。Business Models for Electronic Markets。Electronic Markets,8(2),3-8。  new window
13.Mahadevan, B.(2000)。Business models for Internet-based e-commerce: An anatomy。California Management Review,42(4),55-69。  new window
14.Evans, Philip B.、Wurster, Thomas S.(1997)。Strategy and the new economics of information。Harvard Business Review,75(5),78-93。  new window
15.Kim, W. Chan、Mauborgne, Renee(1999)。Creating New Market Space。Harvard Business Review,77(1),83-93。  new window
16.Bellman, S.、Lohse, G. L.、Johnson, E. J.(1999)。Predictors of Online Buying Behavior。Communications of the ACM,42(12),32-38。  new window
圖書
1.Rogers, Everett M.(1995)。Diffusions of Innovations。New York:The Free Press。  new window
2.Downes. L.、Miu, C.(1998)。Unleashing the Killer App: Digital Strategies for Market Dominance。Boston, Mass:Harvard Business School Press。  new window
3.Porter, M. E.(1998)。The competitive advantage of nations: Creating and sustaining superior performance。New York, NY:The Free press。  new window
其他
1.Ego, Alter(2000)。Building the intelligent internet: Making the case for adaptive network services。  new window
2.Brandt, J. R.(20000501)。Dail 'm' for 'mobile。  new window
3.Chen, P.(20001025)。Broadvision delivers new frontier for e-commerce。  new window
4.Datamonitor(2000)。The race for m-commerce: Shifting paradigms in the world of Mobile commerce in Taiwan。  new window
5.Durlacher Research Ltd.(2000)。Mobile commerce in Taiwan report,Durlacher Research Ltd.。  new window
6.KPMG(2000)。Creating the new wireless operator,www.kpmg.com。  new window
7.Mack, A. M.(20000612)。Beyond interactive to deploy wap-enabled ads。  new window
8.Reed, M.(20000203)。Why the future will be wireless。  new window
9.Schenker, J.(20000207)。Europes' high-tech start-ups have stolen a march on silicon valley by launching new mobile services。  new window
10.(20000419)。Taiwan Handset Production Volume Likely to Grow Five-Fold in 2000,Taiwan。  new window
11.LaPedus, Mark(20040519)。Intel sets up flash program in Taiwan,http://www.mycsm.com/digcst/story/QEG20Q10531S0076。  new window
12.(20030508)。Motorola to buy more cell phones, chips from Taiwan。  new window
13.(20031212)。Taiwan's mobile phone shipments exceed 10 million units in IQ 2003,http://www.telecom.globalsources.com/am/articleid/9000000040815/page/showarticle?action=GetArticle。  new window
圖書論文
1.Daitch, J.、Kamath, R.、Kapoor, R.、Nemiccolo, A.、Sahni, J.、Varma, S.(2000)。Wireless applications for business: Business anytime, anywhere。Kellogg Tech Venture 2000 Anthology。  new window
 
 
 
 
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