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題名:國家考試口試方法技術檢討與改進之研究
書刊名:空大行政學報
作者:吳復新
作者(外文):Wu, William Fu-Hsin
出版日期:2007
卷期:18
頁次:頁1-24
主題關鍵詞:面談口試構面情境式面談印象管理確認偏誤刻板印象個別口試集體口試團體討論InterviewOral testKSAOsDimensionSituational interviewImpression managementConfirmatory biasStereotypePersonal interviewCollective interviewGroup discussion
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:4
  • 點閱點閱:31
本文從學理以及實務二個角度,針對國家考試口試的實施情況情況加以檢討並提出若干改進的建議。 首先,從學理上分析口試(即面談)的相關問題,包括口試的功能、口試的結構、口試問題的種類、口試所能評量的構面(即職能)以及口試可能產生的偏誤等。  其次,扼要敍述目前國家口試實施的概況。目前國家考試的口試計有三種:個別口試、集體口試與團體討論三種,其適用的考試類科則視需要而有不同。有的則併用個別口試與團體討論,如公務人員特種考試國家安全情報人員考試。 接著,依據口試問題的分析,就考選部目前所實施的口試現況加以檢討。以「口試的結構」而論,國家考試口試的結構顯然極為不足。例如、口試題目並未依據標的職位的工作分析結果去研擬。而口試時間也顯然未達「足夠」的要求,故無法充分蒐集並評鑑所要的資訊。再就口試所評量的構面而言,目前國家考試口試所評量的構面似嫌籠統,不夠精確。 最後,針對所檢討的口試缺失,提出若干改進建議的淺見,包括口試委員人才庫之建立、舉辦口試委員的訓練、研擬結構式的題目以及設計一套較完整而有系統的評分制度等。
It is generally believed that there are some problems involved in the various oral tests (or interviews) which are included in the employment examinations held by the Ministry of Selection, the Examination Yuan. This paper, therefore, is intended to make some relevant reviews of them and present a few recommendations on their improvements based on the theory and practice of human resource selection. Firstly, a framework of the interview is analyzed, including its functions, structure, and types. In addition, the dimensions that can be measured by an interview and some biases or errors that an interview may cause are also identified. Secondly, the interview framework described above is applied as a basis to review the general practices of the interviews mentioned above and identify the drawbacks of the existing interviews. Finally, some feasible recommendations are made in order to improve the validity and the effectiveness of the interview.
期刊論文
1.Huffcutt, A. I.、Conway, J. M.、Roth, P. L.、Stone, N. J.(2001)。Identification and meta-analytic assessment of psychological constructs measured in employment interviews。Journal of Applied Psychology,86,897-913。  new window
2.吳復新(20000600)。面談的問題及其改進之道:兼評高考一級口試改革方案。空大行政學報,10,27-67。new window  延伸查詢new window
3.Schmidt, F. L.、Hunter, J. E.(1998)。The Validity and Utility of Selection Methods in Personnel Psychology: Practical and Theoretical Implications of 85 Years of Research Findings。Psychological Bulletin,124(2),262-274。  new window
4.Latham, G. P.、Sarri, L. M.、Pursell, E. D.、Compion, M. A.(1980)。The situational interview。Journal of Applied Psychology,65,422-427。  new window
5.Huffcut, A. I.、Arthur, W.(1994)。Hunter and Hunter (1984) revisited: Interview validity for entry-level jobs。Journal of Applied Psychology,79,184-190。  new window
6.Arvey, R. D.、Campion, J. E.(1982)。The employment interview: A summary and review of recent research。Personnel Psychology,35,281-327。  new window
7.Campion, M. A.、Palmer, D. K.、Campion, J. E.(1997)。A Review of Structure in the Selection Interview。Personnel Psychology,50,655-702。  new window
會議論文
1.吳復新(2000)。強化口試功能之研究。考選制度學術研討會:跨世紀考選政策及方法技術之探討。  延伸查詢new window
圖書
1.Ployhart, R. E.、Schneider, B.、Schmitt, N.(2006)。Staffing Organizations: Contemporary Practice and Theory。NJ:Lawrence Erlbaum Associates。  new window
2.Smith, M.、Robertson, I. T.(1993)。theory and practice of systematic personnel selection。London:Macmillan。  new window
3.Morgan, R. B.、Smith, J. E.(1996)。Staffing the new workplace: selecting and promoting for quality improvement。Milwaukee, WI:ASQC Quality Press。  new window
4.Dipboye, R. L.(1992)。Selection interview: Process perspective。Cincinnati, OH:South-Western。  new window
5.Dreher, G. E.、Sackett, P. R.(1993)。Perspectives on employee staffing and selection: Readings and commentary。Homewood, IL:Irwin。  new window
6.徐木蘭(1983)。見樹又見林。台北:經濟與生活出版事業公司。  延伸查詢new window
7.王成基(2004)。加強公務人員考試口試功能之研究。台北市:考選部。  延伸查詢new window
8.考選部(2005)。國家考試口試制度檢討報告。台北市:考選部。  延伸查詢new window
9.考選部(2002)。口試規則。台北市:考選部。  延伸查詢new window
10.Gatewood, R. D.、Feild, H. S.(2001)。Human resource selection。Mason, OH:South-Western。  new window
11.Guion, R. M.(1998)。Assessment, measurement, and prediction for personnel decisions。Mahwah, NJ:Lawrence Erlbaum。  new window
12.考選部(2003)。國家考試口試參考手冊。台北市:考選部。  延伸查詢new window
13.吳復新(2003)。人力資源管理:理論分析與實務應用。臺北:華泰文化事業股份有限公司。  延伸查詢new window
圖書論文
1.Dipboye, R. L.、Gaugler, B. B.(1993)。Cognitive and behavioral processes in selection interviews。Personnel selections in organizations。San Francisco:Jossey-Bass。  new window
2.Schmitt, N.(1999)。The current and future status of research on the employment interview。The employment interview handbook。Thousand Oaks, CA:Sage。  new window
 
 
 
 
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