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題名：An Empirical Study on the Relationship between Intellectual Capitals and Performance in a Taiwan Hospital
書刊名：商業現代化學刊
作者：Lai, Mei-Chiao／Tsay, Wu-Der
出版日期：2007
卷期：4:2
頁次：頁67-80
主題關鍵詞：Intellectual capital；Hospital performance
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:9
  • 點閱點閱:12
Samples of 133 were drawn to a district teaching hospital in Taiwan. This study aims to validate the relationship between intellectual capitals and hospital performance. The results of multiple regression analysis reveals as follows. First, there exists significant relationship among five capitals, including human, process, innovation, marketing, and relationship, and four hospital performances measured by patients, finance, employees, and both effectiveness and efficiency. Second, the influence of five intellectual capitals on hospital performance is significantly strong. Finally, three of the five intellectual capitals, in terms of marketing, innovation, and relationship capitals, significantly affect hospital performance. The contribution of this research is that it bridges the research gap in the relationship between intellectual capital and hospital performance which can lay a solid foundation for future academic research. The suggestions are also proposed as to performance improvement for both managers and hospitals.
期刊論文
1.Wu, A.(2005)。The Integration between Balanced Scorecard and Intellectual Capital。Journal of Intellectual Capital，6(2)，267-284。  new window
2.Bell, C. R.(1997)。Intellectual Capital。Executive Excellence，14(1)，15。  new window
3.Arrington, B.、Gautam, K.、McCabe, W. J.(1995)。Leveraging the process: Continually improving governance。Hospital & Health Services Administration，40(1)，95。  new window
4.Booth, R.(1998)。The measurement of IC。Management Accounting，76(10)，26-28。  new window
5.Dzinkowski, R.(2000)。The measurement and management of IC: an Introduction。International Management Accounting Study，78(2)，32-36。  new window
6.Sundin, K.、Norberg, A.、Jansson, L.(2001)。The meaning of skilled care providers' relationships with stroke and aphasia patients。Qualitative Health Research，11(3)，308-321。  new window
7.蔡學章、滑明曙(20060200)。Can Intellectual Capital Powerfully Explain the Stock Price of Electronic Companies?。臺灣管理學刊，6(2)，237-249。new window  new window
8.Wu, A.(2004)。The Future Development and Direction of the Balanced Scorecard。Accounting Research Monthly，22(4)，98-108。  new window
9.Masoulas, Vasilis(1998)。Organizational requirements definition for IC management。International Journal of Technology Management，16(1-3)，126-143。  new window
10.Roos, Johan、von Krogh, G.(1996)。The Epistemological Challenge: Managing Knowledge and Intellectual Capital。European Management Journal，14(4)，333-337。  new window
11.Ulrich, D.(1998)。Intellectual Capital = Competence * Commitment。Sloan Management Review，39(2)，15-26。  new window
12.Sveiby, K. E.(1998)。Intellectual Capital: Thinking Ahead。Australian Accounting Review，68(5)，18-23。  new window
13.Bonits, Nick(1996)。There's a price on your head: Managing intellectual capital strategically。Business Quarterly，60(4)，40-47。  new window
14.Bontis, N.(1999)。Managing organizational knowledge by diagnosing intellectual capital:framing and advancing the state of the field。International Journal of Technology Management，18(5-8)，433-462。  new window
15.Roos, Göran、Roos, Johan(1997)。Measuring your Company's Intellectual Performance。Long Range Planning，30(3)，413-426。  new window
學位論文
1.莊振家(2006)。醫療院所推動知識管理之研究--以苗栗醫院為例(博士論文)。中華大學。new window  延伸查詢new window
2.林文晟(2006)。結合平衡計分卡與智慧資本建構定期航運業經營績效評估模式之研究(博士論文)。國立臺灣海洋大學，基隆市。new window  延伸查詢new window
3.Xiu, X. Q.(2003)。Discovery the Effects on Intellectual Capital to New Product Development Performance: A Case Study in Pharmaceutical Industry(碩士論文)。National Chengchi University。  new window
4.Lee, T. P.(2001)。The measurement of the Intellectual Capital in Health Care Industry in Taiwan(碩士論文)。I-Su University。  new window
圖書
1.Malhotra, N. K.(1996)。Marketing research: An applied orientation (2nd ed。New Jersey：Simon & Schuster。  new window
2.Cavana, R. Y.、Delahaye, B. L.、Sekman, U.(2003)。Applied Business Research: Qualitative and Quantitative Methods。NewYork：John Wiley & Sons Inc.。  new window
3.Stewart, T. A.(1997)。Intellevtual capital: the new wealth of organizations。New York, NY：The Doubleday Broadway Publishing Group, Inc.。  new window
4.Aaker, D. A.、Kumar, V.、Day, G. S.(1998)。Marketing Research。New York：John Wiley and Sons。  new window
5.Edvinsson, Leif、Malone, Michael S.(1997)。Intellectual capital: realizing your company's true value by finding its hidden brainpower。New York, NY：HarperCollins Publishers Inc.。  new window
6.Kaplan, Robert S.、Norton, David P.(1996)。The Balanced Scorecard: Translating Strategy into Action。Boston：Harvard Business School Press。  new window
其他
1.Malcolm Baldrige National Quality Award(2007)。Health care criteria for performance excellence，http://www.quality.nist.gov， 2007/03/10。  new window
 
 
 
 
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