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A.(1997)。Intellevtual capital: the new wealth of organizations。New York, NY:The Doubleday Broadway Publishing Group, Inc.。 | 21. | Greenberg, J.、Baron, R. A.(2003)。Behavior in organizations: Understanding and managing the human side of work。Englewood Cliffs, New Jersey:Prentice Hall Press。 | 22. | Hofstede, Geert(1991)。Cultures and Organizations: Software of the Mind: Intercultural Cooperation and its Importance for Survival。London:Harper Collins。 | 23. | Drucker, Peter F.(1999)。Management Challenges for the 21st Century。New York:Harper Business。 | 24. | Drucker, P. F.(1993)。Post-Capitalist Society。Butterworth Heinemann。 | 25. | Gates, B.、Hemingway, C.(1999)。Business @ the Speed of Thought: Using a Digital Nervous System。Warner Books。 | 26. | Murphy, Kevin R.、Cleveland, Jeanette N.(1995)。Understanding Performance Appraisal。Sage。 | 27. | Bollen, K. 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