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W.(1989)。Organizational citizenship behavior: Construct redefinition, personalization, and validation。Chicago, IL：Loyola University of Chicago。 | 學位論文| 1. | 譚愷悌(2003)。轉換型領導對團隊凝聚力、群組效力與組織公民行為之影響(碩士論文)。世新大學。 延伸查詢 | | 2. | 段裕斌(2005)。組織支持、領導-成員交換關係對組織公民行為與組織承諾之影響--全職、部分工時餐飲服務人員之比較(碩士論文)。世新大學。 延伸查詢 | | 3. | 李佳怡(2000)。知覺組織支持對員工工作態度影響之研究(碩士論文)。國立中山大學。 延伸查詢 | | 4. | 梁凱雯(2002)。組織公平、工作自主性與互依性對觀光旅館餐飲服務員工組織公民行為之相關研究(碩士論文)。世新大學，台北市。 延伸查詢 | 圖書| 1. | Etzioni, A.(1961)。Modern Organizations。Englewood Cliffs, NJ：Prentice-Hall。 | | 2. | Mowday, R. T.、Porter, L. W.、Steers, R. M.(1982)。Employee-org anization linkages: The psychology of commitment, absenteeism and turnover。New York, NY：Academic。 | | 3. | Hair, J. F.、Anderson, R. E.、Tatham, R. L.、Black, W. 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