Taiwan's development toward the water recreation exercise has abundant natural resources and advantages. It related exercise clubs that are established in succession continuously. This investigation takes the Z surfing club as the research object, and adopts the case study method and interviewing method as the research method. The purpose of the research is to realize the actual operation of service system and analyze the integrity and consistency. The result of this research shows that shortage lavatory of individual cases will influence the fluency of service, and the variety of the natural environment will also cause the service quality reduced. Generally speaking, these clubs should pay more attention to the increases of service qualities and training of human resource development.