臺灣人文及社會科學引文索引資料庫系統

:::

詳目顯示

回上一頁
第 1 筆 / 總合 1 筆   第一頁 上一頁 下一頁 最後一頁
/1頁
題名：說故事對組織記憶影響之研究
書刊名：教育資料與圖書館學
作者：陳品涵／阮明淑 引用關係
作者(外文)：Chen, Pin-han／Yuan, Ming-shu
出版日期：2008
卷期：45:4
頁次：頁461-482
主題關鍵詞：知識管理；故事；組織記憶；說故事；Knowledge management；Organizational memory；Story；Storytelling
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:25
  • 點閱點閱:86
知識經濟時代，組織重視知識管理，除將組織成員的知識匯整，也藉以來促進組織內的資訊或知識的分享。組織記憶為組織無形資產之一，其保留了組織的過去經驗與知識，可用於支持現行組織決策，進而提高組織效能。因此，組織記憶的建構與發展也成為知識管理的一項重要課題。故事有助於組織文化的保存，而組織文化為組織記憶的儲存體（Retention facilities）。因此，說故事對組織記憶的影響不容忽視。另外，大學在知識經濟占有重要地位，而其組織記憶亦會影響組織成員的思考、行為和態度，利用說故事方式將有助於大學精神、理念與記憶文化的傳承。本研究採用文獻探討及深度訪談法，以世新大學為個案研究，了解說故事對於組織的重要性，說故事對於組織記憶的影響及說故事是否能有效傳達及建立組織價值觀。研究結果發現：（一）說故事對於組織的重要性在於藉由說故事的方式讓組織成員與組織產生情緒上的連結，進而認同組織；（二）說故事的確能保存組織文化，亦有助於經驗與知識的傳承，及組織記憶程序的獲取、儲存與維持；（三）說故事能有效且正面的傳達組織的價值與精神。本研究透過探討說故事對組織記憶影響，可供企業組織或大學組織記憶的建構與發展之參考。
During the era of knowledge-based economy, knowledge management is important to organizations. Organization members’ knowledge can be stored and then information or knowledge can be shared by KM. Organizational memory is one of intangible assets of one organization; it stores past experience and knowledge, supports organization strategy, and improves organization effectiveness. Accordingly, it is important to establishment and development of organizational memory for KM. Organizational culture can be stored by story, and it is one of retention facilities of organizational memory. For this reason, we can’t ignore the influence of storytelling on organizational memory. Besides, universities are important in the era of knowledge-based economy because of the influence of organizational memory on thinking, behavior, and attitude of members. The idea, spirit, and culture of universities can be passed down by storytelling. Shih Hsin university is the subject in this study. Based on the literature review and in-depth interview, this study explores the importance of storytelling to organization, the influence of storytelling on organizational memory, and organization value can be or can not be conveyed and established effectively by storytelling. The results of this study indicate that: 1. The importance of storytelling: Through storytelling, organization members emotionally connect to their organization and then identify their organization; 2. Storytelling can store organizational culture, convey experience and knowledge, and improve acquisition, retention, and maintenance of process of organizational memory management; 3. Organization value and spirit can be conveyed effectively by storytelling. Meanwhile, it is positive to employees. The results of this study explore the influence of storytelling on organizational memory and could be the reference to establishment and development of organizational memory in such enterprise and higher education organization.
期刊論文
1.Wijnhoven, F.(1999)。Development Scenarios for Organizational Memory Information Systems。Journal of Management Information Systems，16(1)，121-146。  new window
2.Pedersen, E. M.(1995)。Storytelling and the Art of Teaching。English Teaching Forum，33(1)，2-5。  new window
3.Carley, Kathleen(1992)。Organizational Learning and Personnel Turnover。Organization Science，3(1)，20-46。  new window
4.Martin, J.、Feldman, M. S.、Hatch, M. J.、Sitkin, S. B.(1983)。The Uniqueness Paradox in Organizational Stories。Administrative Science Quarterly，28(3)，438-453。  new window
5.Theresa, K. L.(2000)。Organizational Learning: Creating, Retaining, and Transferring Knowledge。Administrative Science Quarterly，45(3)，622-625。  new window
6.McLellan, H.(2006)。Corporate storytelling perspectives。The Journal for Quality & Participation，29(1)，17-20。  new window
7.蔡尚志(1992)。論「兒童故事」的特質。教師之友，33(5)，42-46。  延伸查詢new window
8.Jocobs, Ronald N.(1996)。Producing the News, Producing the Crisis: Narrativity, Television, and News Work。Media, Culture and Society，18(3)，373-397。  new window
9.Truran, W. R.(1998)。Pathways for knowledge: how companies learn through people engineering。Management Journal，10(4)，15-20。  new window
10.Sinkula, J. M.、Baker, W. E.、Noordewier, T. A.(1997)。A Framework for Market-Based Organizational Learning: Linking Values, Knowledge, and Behavior。Journal of the Academy of Marketing Science，25(4)，305-318。  new window
11.Walsh, James P.、Ungson, Gerardo Rivera(1991)。Organizational Memory。Academy of Management Review，16(1)，57-91。  new window
12.Walsh, J. P.、Ungson, G. R.(1991)。Organizational Memory。The Academy of Management Review，16(1)，57-91。  new window
13.Trousdale, A. M.(1990)。Interactive Storytelling: Scaffolding Children's Early Narratives。Language Arts，67(2)，164-173。  new window
14.Moorman, C.、Miner, A. S.(1997)。The impact of organizational memory on new product performance and creativity。Journal of Marketing Research，34(1)，91-106。  new window
15.Stein, E. W.、Zwass, V.(1995)。Actualizing Organizational Memory with Information Systems。Information Systems Research，6(2)，85-117。  new window
16.阮明淑(20071000)。大學社群之共同故事萃取研究。圖書館學與資訊科學，33(2)，64-80。new window  延伸查詢new window
17.Day, George S.(1994)。The Capabilities of Market-Driven Organizations。Journal of Marketing，58(4)，37-52。  new window
18.Kim, Daniel H.(1993)。The link between individual and organizational learning。Sloan Management Review，35(1)，37-50。  new window
19.Huber, George P.(1991)。Organizational Learning: The Contributing Processes and the Literatures。Organization Science，2(1)，88-115。  new window
20.Swap, Walter、Leonard, Dorothy、Shields, Mimi、Abrams, Lisa(2001)。Using mentoring and storytelling to transfer knowledge in the workplace。Journal of Management Information Systems，18(1)，95-114。  new window
21.Alavi, Maryam、Leidner, Dorothy E.(2001)。Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues。Management Information Systems Quarterly，25(1)，107-136。  new window
22.Stein, E. W.(1995)。Organizational Memory: Review of Concepts and Recommendations for Management。International Journal of Information Management，15(2)，17-32。  new window
23.陳泰明(2003)。說故事與隱性知識，上。KM技術情報電子報，5。  延伸查詢new window
24.俞克、陶健(2003)。組織故事：人力資源管理藝術漫談。經營與管理，8，17-18。  延伸查詢new window
25.彭若青(2000)。知識管理傳承組織文化和記憶。管理雜誌，315，88-90。  延伸查詢new window
26.Cowan, N.(1988)。Evolving Conceptions of Memory Storage, Selective Attention, and Their Mutual Constraints within the Human Information-processing System。Psychological Bulletin，104(2)，163-173。  new window
27.Hackbarth, G.、Grover, V.(1999)。The Knowledge Repository: Organizational Memory Systems。Information Systems Management，16(3)，21-31。  new window
28.Silverman, L.(2007)。There Are Five Sides to Every Story。Communication World，24(1)，38-41。  new window
29.Gargiulo, T. L.(2006)。Power of Stories。The Journal for Quality & Participation，29(1)，5-8。  new window
30.Carley, K.(1992)。Organizational Learning and Personal Turnover。Organizational Science，3(1)，20-46。  new window
31.Sole, D.、Wilson, D. G.(1999)。Storytelling in Organizations: The Power and Traps of Using Stories to Share Knowledge in Organizations。Training and Development，53(3)，44-52。  new window
32.Stein, E. W.、Zwass, V.(1995)。Actualizing Organization Memory with Information Systems。Information Systems Research，6(2)，85-118。  new window
33.Terez, T.(2002)。The Business of Storytelling。Workforce，81(5)，22-23。  new window
34.Cowan, N.(1988)。Evolving Conceptions of Memory Storage, Selective Attention, and Their Mutual Constraints within the Human Information-Processing System。Psychological Bulletin，104(2)，163-173。  new window
35.俞克、陶健(2003)。組織故事：人力資源管理藝術漫談。經營與管理，8，17-18。  延伸查詢new window
36.彭若青(2000)。知識管理傳承組織文化和記憶。管理雜誌，315，88-90。  延伸查詢new window
37.Gargiulo, Terrence L.(2006)。Power of Stories。The Journal for Quality and Participation，29(1)，5-8。  new window
38.Hattersley, Michael(1997)。Managerial Art of Telling a Story。Harvard Management Update。  new window
39.Martin, Joanne、Feldman, Martha S.、Hatch, M. J.、Sitkin, Sim B.(1983)。The Uniqueness Paradox in Organizational Stories。Administrative Science Quarterly，28(3)，438-453。  new window
40.Silverman, L.(2007)。There Are Five Sides to Every Story。Communication World，24(1)，38-41。  new window
41.Stein, E. W.(1995)。Organization Memory: Review of Concepts and Recommendations for Management。International Journal of Information Management，15(1)，17-32。  new window
42.Terez, Tom(2002)。The Business of Storytelling。Workforce，81(5)，22-23。  new window
43.Truran, William R.(1998)。Pathways for Knowledge: How Companies Learn through People。Engineering Management Journal，10(4)，15-20。  new window
44.Sole, D.、Wilson, D. G.(1999)。Storytelling in Organizations: The Power and Traps of Using Stories to Share Knowledge in Organizations。Training and Development，53(3)，44-52。  new window
45.Hackbarth, Gary、Grover, Varun(1999)。The Knowledge Repository: Organizational Memory Information Systems。Information Systems Management，16(3)，21-30。  new window
會議論文
1.Haghirian, P.、Chini, T. C.(2002)。Storytelling: Transferring Tacit Corporate Knowledge in Different Cultures。0。  new window
學位論文
1.吳筱琦(1998)。建構組織記憶系統之概念性架構：從模控學觀點出發，新竹。  延伸查詢new window
2.呂智惠(2005)。說故事劇場研究：以臺灣北部地區兒童圖書館說故事活動為例(碩士論文)。國立臺灣大學。  延伸查詢new window
3.蔡明達(2000)。市場資訊處理程序與組織記憶對行銷創新影響之研究(博士論文)。國立政治大學，台北市。new window  延伸查詢new window
4.洪曉菁(2000)。說故事研究(碩士論文)。臺東師範學院。  延伸查詢new window
5.吳筱琪(1998)。建構組織記憶系統之概念性架構：從模控學觀點出發，0。  延伸查詢new window
6.陳佳慧(2001)。由李歐塔（Jean-Fran & Ccedil; Ois Lyotard）後現代知識論述析論我國大學教育之知識處境，0。  延伸查詢new window
7.陳佳慧(2001)。由李歐塔（Jean-François Lyotard）後現代知識論述析論我國大學教育之知識處境，臺北。  延伸查詢new window
圖書
1.Simmons, Annette(2002)。The Story Factor: Inspiration, Influence and Persuasion Through the Art of Storytelling。Cambridge, MA。  new window
2.McKain, Scott(2004)。All Business Is Show Business。All Business Is Show Business。Nashville, Tenn。  new window
3.Denning, S.(2001)。The Springboard: How Storytelling Ignites Action in Knowledge-era Organizations。Boston, MA：Butterworth-Heinemann。  new window
4.Parkin, M.(2002)。Tales for Coaching: Using Stories and Metaphors with Individuals & Small Groups。  new window
5.Denning, Stephen(2001)。The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations。The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations。Boston。  new window
6.Kransdorff, Arnold、陳美岑(2000)。組織記憶與知識管理。台北：商周。  延伸查詢new window
7.Brown, J. S.、Denning, Stephen、Groh, Katalina、Prusak, Laurence(2004)。Storytelling in Organizations: Why Storytelling Is Transforming 21st Century Organizations and Management。Storytelling in Organizations: Why Storytelling Is Transforming 21st Century Organizations and Management。MA。  new window
8.Loebbert, Michael、吳信如(2005)。讓願景鮮活：最有魅力的領導方式。臺北市：商周。  延伸查詢new window
9.洛伯特(2005)。故事，讓願景鮮活：最有魅力的領導方式。故事，讓願景鮮活：最有魅力的領導方式。臺北。  延伸查詢new window
10.Tulving, Endel(1983)。Elements of Episodic Memory。New York。  new window
11.Simmons, A.(2002)。The story factor: Inspiration, influence and persuasion through the art of storytelling。Cambridge, MA：Perseus Publishing。  new window
12.林文寶(1994)。兒童文學故事體寫作論。臺北市：財團法人毛毛蟲兒童哲學基金會。  延伸查詢new window
13.Robey, D.、Sales, C. A.(1994)。Designing Organizations。Boston, MA：Irwin, Inc.。  new window
14.林良(1976)。淺語的藝術。臺北：國語日報附設出版部。  延伸查詢new window
15.Stewart, Thomas A.(1997)。Intellectual capital: the new wealth of organizations。New York：Bantam DoubIeday Dell Publishing Group, Inc.。  new window
16.野中郁次郎、竹內弘高、楊子江、王美音(1997)。創新求勝：智價企業論。臺北市：遠流出版事業股份有限公司。  延伸查詢new window
17.佛斯特(1978)。小說面面觀。小說面面觀。臺北市。  延伸查詢new window
18.Parkin, M.(2002)。Tales for Coaching: Using Stories and Metaphors with Individuals & Small Groups。Tales for Coaching: Using Stories and Metaphors with Individuals & Small Groups。0。  new window
19.McKain, S.(2004)。All Business is Show Business。All Business is Show Business。Nashville, TN。  new window
20.Durkheim, E.(1978)。The Roles of Sociological Method。The Roles of Sociological Method。Chicago, IL。  new window
21.孫敬修(1990)。怎樣說故事。怎樣說故事。北京。  延伸查詢new window
22.Forster, E. M.(1978)。小說面面觀：現代小說寫作的藝術。小說面面觀：現代小說寫作的藝術。臺北。  延伸查詢new window
23.孫敬修(1990)。怎樣講故事。怎樣講故事。北京。  延伸查詢new window
24.Durkheim, Émile(1978)。The Rules of Sociological Method。The Rules of Sociological Method。Chicago。  new window
其他
1.Hattersley, M.(1997)。The Managerial Art of Telling a Story，0。  new window
2.Thomas, J. C.(2001)。Story-based Mechanisms of Tacit Knowledge Transfer，0。  new window
3.陳泰明(2003)。說故事與隱性知識（上），臺北。  延伸查詢new window
4.Haghirian, P.，Chini, T. C.(2002)。Storytelling: Transferring Tacit Corporate Knowledge in Differernt Cultures，Stockholm, Sweden。  new window
5.Thomas, J. C.(2001)。Story-Based Mechanisms of Tacit Knowledge Transfer。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
無相關書籍
 
無相關著作
 
QR Code
QRCODE

臺灣人文及社會科學引文索引資料庫

目前上線人數：598（臺灣：597，外國：1） ／ 本年度總使用人次：1908780 ／ 訪客人次（自102年09月）：67704611
國家圖書館著作權聲明 Copyright © 2013 All rights reserved.
本館地址: 100201臺北市中山南路20號． 本館地圖及交通資訊．
總機：(02)23619132．最佳瀏覽解析度為1024x768以上