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S.(2004)。Balanced Scorecard and Government Entities。The CPA Journal,74(6),48-52。 | 28. | Khasnabis, Snehamay、Alsaidi, E.、Liu, L.、Ellis, R. D.(2002)。Comparative Study of Two Techniques of Transit Performance Assessment: AHP and GAT。Journal of Transportation Engineering,128(6),499-508。 | 29. | Lawrie, G.、Cobbold, I.、Marshall, J.(2004)。Corporate Performance Management System in a Devolved UK Government al Organization。International Journal of Productivity and Performance Management,53(3/ 4),353-370。 | 30. | Wisniewski, M.、Olafsson, S.(2004)。Developing Balanced Scorecards in Local Authorities: A Comparison of Experience。International Journal of Productivity and Performance Management,53(7),602-610。 | 31. | Zhu, Z.、Roge, J.、Wang, X.、Rydl, L.(2005)。Exploring Job Opportunities for Unemployed Workers in China: An Analytic Hierarchy Process Application。International Journal of Management,22(1),17-27。 | 32. | Denton, G. A.、White, B.(2000)。Implementing a Balanced-scorecard Approach to Managing Hotel Operations。The Cornell Hotel and Restaurant Administration Quarterly,41(1),94-108。 | 33. | Papalexandris, A.、Ioannou, G.、Prastacos, G. P.(2004)。Implementing the Balanced Scorecard in Greece: A Software Firm's Experience。Long Range Planning,37(4),351-366。 | 34. | Potthoff, S. O.、Olson, D.、Thompson, N.、Kissner, M.(1999)。Long Term Care Management: A Balanced Performance Measurement System。Journal of Strategic Performance Measurement,31,16-22。 | 35. | Carmona, S.、Gronlund, A.(2003)。Measures vs. Action: The Balanced Scorecard in Swedish Law Enforcement。International Journal of Operations & Production Management,23(11/ 12),1475-1496。 | 36. | Ellingson, Dee Ann、Wambsganss, Jacob R.(2001)。Modifying the Approach to Planning and Evaluation in Governmental Entities: A "balanced scorecard" Approach。Journal of Public Budgeting, Accounting & Financial Management,13(1),103-122。 | 37. | Chan, Y-C. L.(2004)。Performance Measurement and Adoption of Balanced Scorecards: A survey of Municipal Governments in the USA and Canada。The International Journal of Public Sector Management,17(2/ 3),204-221。 | 38. | Wilson, C.、Hagarty, D.、Gauthier, J.(2003)。Results Using the Balanced Scorecard in the Public Sector。Journal of Corporate Real Estate,6(1),53-63。 | 39. | Banuelas, R.、Antony, J.(2004)。Six Sigma or Design for Six Sigma?。The TQM Magazine,16,250-263。 | 40. | Smith, M.(2000)。Strategic Management Accounting: The Public Sector Challenge。Management Accounting,78(1),40-43。 | 41. | Bush, P.(2005)。Strategic Performance Management in Government: Using the Balanced Scorecard。Cost Management,19(3),24-31。 | 42. | Elefalk, K.(2001)。The Balanced Scorecard of the Swedish Police Service。Total Quality Management,12(7/ 8),958-966。 | 43. | Chan, Y-C. L.(2002)。The Benefits of Balance。CMA Management,76(9),48-50。 | 44. | Zelman, W. N.、Pink, G. H.、Matthias, C. B.(2003)。Use of the Balanced Scorecard in Healthcare。Journal of Health Care Finance,29(4),1-16。 | 45. | Albayrak, E.、Erensal, Y. C.(2004)。Using Analytic Hierarchy Process (AHP) to Improve Human Performance: An Application of Multiple Criteria Decision Making Problem。Journal of Intelligent Manufacturing,15(4),491-503。 | 會議論文1. | 吳安妮(2002)。平衡計分卡在公務機關的應用。研發創新與策略運用學術研討會,行政院研究考核委員會 。台北。1-60。 延伸查詢 | 2. | 張四明(2004)。公務部門實施績效管理的省思與展望。0。 延伸查詢 | 3. | 房新祐(2005)。以層級分析法輔助公部門建立績效評估指標及其對績效管理之運用。0。 延伸查詢 | 4. | 嚴秀茹(1997)。360度績效評估方法初探:多角化評估與管理才能發展。臺北。 延伸查詢 | 學位論文1. | 吳明通(2003)。企業導入平衡計分卡之績效研究--以帝強鋼鐵為例(碩士論文)。國立中山大學。 延伸查詢 | 2. | 李興楨(2003)。交通部平衡計分卡應用之研究,0。 延伸查詢 | 3. | 劉建良(2004)。以商業智慧觀點探討電腦週邊產品ODM代工供應商關鍵評選因素(碩士論文)。實踐大學,臺北市。 延伸查詢 | 4. | 劉昶光(2004)。國家檔案管理績效評估之再造工程--以平衡計分卡模式研究(碩士論文)。國立臺北大學,臺北。 延伸查詢 | 5. | 於嘉玲(2001)。以平衡計分卡觀點探討公務機關績效評估制度--以僑務委員會為例(碩士論文)。淡江大學。 延伸查詢 | 6. | 鍾權宏(2002)。應用分析層級程序法於我國政府採購績效評估指標之研究,0。 延伸查詢 | 7. | 葉珍利(2003)。公立教學醫院實施平衡計分卡制度成效之個案研究,0。 延伸查詢 | 8. | 陳盈彰(2003)。以AHP輔助平衡計分卡建立指標及策略分工之研究,0。 延伸查詢 | 9. | 羅煜翔(2003)。以平衡計分卡推動公部門組織策略性績效衡量制度之探討:以國立中正文化中心為例,0。 延伸查詢 | 10. | 鄭鴻彬(2004)。以平衡計分卡理念建立績效管理指標之研究:以公務人力發展中心為例,0。 延伸查詢 | 11. | 陳淑玲(2005)。運用層級分析法於平衡計分卡指標權重之設定-以某醫院之護理部門為例,0。 延伸查詢 | 圖書1. | Saaty, Thomas L.、Vargas, Luis G.(2001)。Models, Methods, Concepts & Applications of the Analytic Hierarchy Process。Boston:Kluwer Academic Publishers。 | 2. | Niven, P. R.(2002)。Balanced scorecard step-by-step: Maximizing performance and maintaining result。New York:John Wiley & Sons, Inc。 | 3. | Kaplan, R. S.、Norton, D. P.(2001)。The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment。Boston, MA:Harvard Business School Publishing Corporation。 | 4. | 周文賢(2002)。多變量統計分析:SAS/STAT使用方法。智勝文化事業有限公司。 延伸查詢 | 5. | Kaplan, Robert S.、Norton, David P.(1996)。The Balanced Scorecard: Translating Strategy into Action。Boston:Harvard Business School Press。 | 6. | Kaplan, Robert S.、Norton, David P.(2004)。Strategy Maps: Converting Intangible Assets Into Tangible Outcomes。Boston:Harvard Business School Press。 | 7. | Saaty, T. L.(1999)。Decision Making for Leaders: The Analytical Hierarchy Process for Decisions in a Complex World。Decision Making for Leaders: The Analytical Hierarchy Process for Decisions in a Complex World。Pittsburgh, PA。 | 8. | 劉順仁、郭俐君(2004)。建立非營業特種基金績效衡量指標之研究。建立非營業特種基金績效衡量指標之研究。臺北市。 延伸查詢 | 9. | 邱永和、戴肇洋、詹乾隆(2005)。政府機關引進企業績效評估作法之研究。政府機關引進企業績效評估作法之研究。臺北市。 延伸查詢 | 其他1. | (2005)。捷運統計年報,0。 延伸查詢 | |
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