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題名:休閒農業區服務品質、遊客滿意度與行為意向之研究
書刊名:臺灣鄉村研究
作者:蔡必焜王俊雄黃建嚴李挺嘉
作者(外文):Tsai, Pi-kunWang, Jiun-shongHuang, Jian-yanLi, Ting-jia
出版日期:2008
卷期:8
頁次:頁65-100
主題關鍵詞:休閒農業區服務品質遊客滿意度遊客行為意向Leisure farming parkService qualityTourists' satisfactionTourists' behavior intention
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:176
  • 點閱點閱:2
期刊論文
1.Tian-Cole, Shu、Crompton, J. L.、Willson, V. L.(2002)。An empirical investigation of the relationships between service quality, satisfaction and behavioral intentions among visitors to a wildlife refuge。Journal of Leisure Research,34(1),1-24。  new window
2.王振寰、高士欽(20001200)。全球化與在地化:新竹與臺中的學習型區域比較。臺灣社會學刊,24,179-237。new window  延伸查詢new window
3.楊文燦、鄭琦玉(19950600)。遊憩衝擊認知及其與滿意度關係之研究。戶外遊憩研究,8(2),109-132。new window  延伸查詢new window
4.周泰華、黃俊英、郭德賓(19990300)。服務品質與顧客滿意評量模式之比較研究。輔仁管理評論,6(1),37-67。new window  延伸查詢new window
5.De Ruyter, K.、Bloemer, J.、Peeters, P.(1997)。Merging service quality and service satisfaction: An empirical test of an integrative model。Journal of Economic Psychology,18(4),387-406。  new window
6.沈進成、廖若岑、周君妍(20050900)。遊客體驗、旅遊意象、滿意度與忠誠度影響關係之研究--以華山咖啡為例。戶外遊憩研究,18(3),59-79。new window  延伸查詢new window
7.Cronin, J. Joseph Jr.、Brady, Michael K.、Hult, G. Tomas M.(2000)。Assessing the Effects of Quality, Value, and Customer Satisfaction on Customer Behavioral Intentions in Service Environments。Journal of Retailing,76(2),193-218。  new window
8.Reichel, Arie、Lowengart, Oded、Milman, Ady(2000)。Rural tourism in Israel: service quality and orientation。Tourism Management,21(5),451-459。  new window
9.黃昭瑾(20021200)。休閒農業園區之理念與營造。農業推廣文彙,47,163-172。  延伸查詢new window
10.Anderson, E. W.、Sullivan, W. M.(1993)。The Antecedents and Consequences Customer Satisfaction for Firms。Marketing Science,12(2),126-143。  new window
11.Carman, J. M.(1990)。Customer Perceptions of Service Quality: An Assessment of the SERVQUAL Dimensions。Journal of Retailing,66(1),33-55。  new window
12.Qu, H.、Im, H. H.(2002)。A Study of Southeast Asia Tourists' Perceptions of Service Quality in the San Francisco Bay Area。Journal of Travel and Tourism Marketing,13(3),35-60。  new window
13.Saxena, G.(2001)。Relationships, networks and the learning regions: case evidence from the Peak District National Park。Tourism Management,26(2),277-289。  new window
14.Garvin, D. A.(1984)。What does product quality really mean?。Sloan Management Review,25,25-43。  new window
15.Baron, Reuben M.、Kenny, David A.(1986)。The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations。Journal of Personality and Social Psychology,51(6),1173-1182。  new window
16.Zeithaml, Valarie A.、Berry, Leonard L.、Parasuraman, Ananthanarayanan Parsu(1996)。The behavioral consequences of service quality。Journal of Marketing,60(2),31-46。  new window
17.Parasuraman, Ananthanarayanan、Zeithaml, Valarie A.、Berry, Leonard L.(1985)。A Conceptual Model of Service Quality and Its Implications for Future Research。Journal of Marketing,49(4),41-50。  new window
18.Baker, Dwayne A.、Crompton, John L.(2000)。Quality, satisfaction and behavioral intentions。Annals of Tourism Research,27(3),785-804。  new window
19.Reeves, Carol A.、Bednar, David A.(1994)。Defining Quality: Alternatives and Implications。Academy of Management Review,19(3),419-445。  new window
20.Garvin, David A.(1987)。Competing on the Eight Dimensions of Quality。Harvard Business Review,65(6),101-109。  new window
21.Oliver, Richard L.(1980)。A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions。Journal of Marketing Research,17(4),460-469。  new window
22.Cronin, J. Joseph Jr.、Taylor, Steven A.(1992)。Measuring Service Quality: A Reexamination and Extension。Journal of Marketing,56(3),55-68。  new window
23.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing,64(1),12-40。  new window
24.Boulding, William、Kalra, Ajay、Staelin, Richard、Zeithaml, Valarie A.(1993)。A Dynamic Process Model of Service Quality: From Expectation to Behavioral Intentions。Journal of Marketing Research,30(1),7-27。  new window
25.葉晶雯(20031200)。服務品質、顧客滿意與購後行為傾向關係之研究--以國內航空客運服務業為實證。中華技術學院學報,29,247-267。  延伸查詢new window
會議論文
1.Czepiel, J. A.(1974)。Perspective on Customer Satisfaction。AMA Conference。New York, NY。119-123。  new window
學位論文
1.侯錦雄(1990)。遊憩區遊憩動機與遊憩認知間關係之研究(博士論文)。國立臺灣大學。  延伸查詢new window
圖書
1.Roberts, Lesley、Hall, Derek R.(2001)。Rural tourism and recreation: Principles to practice。CABI Publishing。  new window
2.Horner, Susan、Swarbrooke, John(2005)。Leisure Marketing: A Global Perspective。Burlington, MA:Elsevier Butterworth-Heinemann。  new window
3.陳澤義(2004)。服務管理。華泰文化。  延伸查詢new window
4.Punch, Keith F.、林世華、陳柏熹、黃寶園、傅瓊儀、趙如錦(2005)。社會科學研究法:量化與質化取向。台北:心理。  延伸查詢new window
5.Zeithaml, Valarie A.、Bitner, M. J.(2000)。Services Marketing。McGraw-Hill。  new window
6.張春興(1994)。現代心理學。東華書局。  延伸查詢new window
7.李茂興、留佳妙(2004)。品質的最新思潮。弘智文化。  延伸查詢new window
8.徐正光、黃順二(1985)。調查分析的邏輯。台北:黎明文化。  延伸查詢new window
9.陳順宇(2007)。結構方程模式:Amos操作。心理出版社。  延伸查詢new window
10.Ajzen, Icek、Fishbein, Martin(1980)。Understanding Attitudes and Predicting Social Behavior。Prentice-Hall, Inc.。  new window
11.陳順宇(2005)。多變量分析。華泰文化事業股份有限公司。  延伸查詢new window
12.Guilford, Joy Paul(1965)。Fundamental Statistics in Psychology and Education。McGraw-Hill。  new window
13.徐達光(2003)。消費者心理學。臺北:東華書局。  延伸查詢new window
其他
1.行政院農業委員會(2003)。休閒農業需求調查摘要,https://www.coa.gov.tw/ws.php?id=4437。  延伸查詢new window
 
 
 
 
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