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題名:服務科學與服務創新策略
書刊名:東亞論壇
作者:吳偉文 引用關係
作者(外文):Wu, Wei-wen
出版日期:2009
卷期:463
頁次:頁31-40
主題關鍵詞:服務科學服務創新策略Service sciencesService innovation strategy
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(6) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:6
  • 共同引用共同引用:0
  • 點閱點閱:67
期刊論文
1.Miles, I.(2008)。Patterns of innovation in service industries。IBM Systems Journal,47(1),115-128。  new window
2.Hidaka, K.(200604)。Trends in Service Science in Japan and Abroad。Science & Technology Trends -- Quarterly Review,19,35-47。  new window
3.Frolovicheva, K.(2006)。The emergence of service science: Towards systematic service innovations to accelerate the coproduction of value。Journal of Global Business and Technology,2(2),39-55。  new window
4.Maglio, P.P.、Spohrer, J.、Seidman, D.I.、Ritsko, J.J.(2008)。Preface: Service Science, Management, and Engineering。IBM Systems Journal,47(1),3-4。  new window
5.Patterson, P. G.、Mattila, A. S.(2008)。An examination of the impact of cultural orientation and familiarity in service encounter evaluations。International Journal of Service Industry Management,19(5),662-681。  new window
6.Rometty, G.(2008)。Message from the Senior Vice President, Global Business Services。Service Science, Management, and Engineering. IBM Systems Journal,47(1),1-2。  new window
7.Silvestro, R.、Fitzgerald, L.、Johnston, R.(1992)。Towards a classification of services processes。International Journal of Services Industry Management,3(2),62-75。  new window
8.Lusch, Robert F.、Vargo, Stephen L.、Wessels, Gunter(2008)。Toward a conceptual foundation for service science: contributions from service-dominant logic。IBM Systems Journal,47(1),5-14。  new window
9.Panesar, Sukhvir Singh、Markeset, T.(2008)。Development of a framework for industrial service innovation management and coordination。Journal of quality in maintenance engineering,14(2),177-193。  new window
10.Menor, Larry J.、Tatikonda, Mohan V.、Sampson, Scott E.(2002)。New Service Development: Areas for Exploitation and Exploration。Journal of Operations Management,20(2),135-157。  new window
11.Wägar, Karolina(2008)。Exploring tools for learning about customers in a service setting。International Journal of Service Industry Management,19(5),596-620。  new window
12.Den Hertog, Pim(2000)。Knowledge-Intensive Business Services as Co-Producers of Innovation。International Journal of Innovation Management,4(4),491-528。  new window
13.Basole, R. C.、Rouse, W. B.(2008)。Complexity of Service Value Networks: Conceptualization and Empirical Investigation。IBM Systems Journal,47(1),53-70。  new window
14.Liu, Chun-Hsien、Wang, Chu-Ching(2008)。Forecast Competitor's Service Business Strategy with Integrative Service Taxonomy and CI Data。European Journal of Marketing,42(7/8),746-765。  new window
研究報告
1.安部忠彦(2005)。「サービスサイエンス」とは何か。富士通総研(FRI)経済研究所。  延伸查詢new window
圖書
1.清水滋(1994)。入門サービスの知識。日本実業出版社。  延伸查詢new window
2.吳偉文(2007)。創業管理--事業經營與企業家職能。台北:普林斯頓。  延伸查詢new window
 
 
 
 
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