| 期刊論文| 1. | Hammer, M.、Goding, J.(2001)。Putting Six Sigma in perspective。Quality，40(10)，58-62。   | | 2. | Huarng, F.、Chen, Y. T.(2002)。Relationships of TQM philosophy, methods and performance: A survey in Taiwan。Industrial Management and Data Systems，102(4)，226-234。 | | 3. | Wortzel, L.、Robert, M. L.(1979)。New life-style determinants of womenâs food shopping behavior。Journal of Marketing，34，28-29。 | | 4. | Smith, D.、Blakeslee, J.(2002)。The new strategic Six Sigma。T+D，56(9)，45-52。 | | 5. | Sandholm, L.、Sorqvist, L.(2002)。12 Requirements for Six Sigma success。ASQ Six Sigma Forum Magazine，2，17-22。 | | 6. | Pressly, T. R.(2001)。Six Sigma: the breakthrough management strategy revolutionizing the worldâs top corporations。Ohio CPA Journal，60，69-70。 | | 7. | Mathews, B. P.、Ueno, A.、Kekale, T.、Repka, M.、Pereira, Z. L.、Silva, G.(2001)。Quality training: needs and evaluation-findings from a European survey。Total Quality Management，12，483。 | | 8. | Johnson, Albert、Swisher, Beth(2003)。How Six Sigma improves R&D。Research Technology Management，46(2)，12-15。 | | 9. | Kuei, Chu-Hua(2004)。Leading Six Sigma-a step-by-step guide based on experience with GE and other Six Sigma companies。The International Journal of Quality & Reliability Management，21，467。 | | 10. | Elliott, R.(2005)。Quantifying quality。Industrial Engineer，37，40-45。 | | 11. | Harry, M. J.(1998)。Six Sigma: breakthrough strategy profitability。Quality Progress，31，60-64。 | | 12. | Coronado, R. B.、Antony, J.(2002)。Critical success factors for the successful implementation of Six Sigma projects in organisations。The TQM Magazine，14(2)，92-99。 | | 13. | Dale, B. G.、Williams, R. T.、Van der wiele, T.(2000)。Marginalization of quality: Is there a case to answer。The TQM Magazine，12，266-274。 | | 14. | Chatterjee, A.(2003)。Innovating growth through Six Sigma: a strategic approach for combining robustness with flexibility。Global Journal of Flexible Systems Management，4，33-37。 | | 15. | Bertels, T.、Patterson, G.(2003)。Selecting Six Sigma projects that matter。ASQ Six Sigma Forum Magazine，3，13-15。 | | 16. | Antony, J.、Banuelas, R.(2002)。Key ingredients for the effective implementation of Six Sigma programs。Measuring Business Excellence，6，20-27。 | | 17. | Bolze, S.(1998)。A six Sigma approaches to competitiveness。Transmission and Distribution World，50，18。 | | 18. | Byrne, G.(2003)。Ensuring optimal success with Six Sigma implementations。Journal of Organizational Excellence，22，43-50。 | | 19. | Snee, R. D.(2001)。Dealing with the Achilles' heel of Six Sigma initiatives。Quality Progress，34，66-72。 | | 20. | Hammer, M.(2002)。Process management and the future of six sigma。MIT Sloan Management Review，46，26-32。 | | 21. | Eckes, G.(2002)。Making Six Sigma last and work。Ivey Business Journal，66，77-81。 | | 22. | Ingle, S.、Roe, W.(2001)。Six Sigma Black Belt Implementation。The TQM Magazine，13(4)，273-280。 | | 23. | Hendrick, C. A.、Kelbaugh, R. L.(1998)。Implementing Six Sigma at GE。Journal for Quality and Participation，21(4)，48-53。 | | 24. | Hahn, G. J.、Hill, W. J.、Hoerl, R. W.、Zinkgraf, S. A.(1999)。The Impact of Six Sigma Improvement: a Glimpse into the Future of Statistics。The American Statistician，53(3)，208-215。 | | 25. | Lynch, D. P.、Cloutier, E. T.(2003)。5 Steps to Success。ASQ Six Sigma Forum Magazine，2，27-33。 | 圖書| 1. | Harry, M.、Schroeder, R.(2000)。Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations。New York：Doubleday。 | | 2. | Snee, R. D.、Hoerl, R. W.(2003)。Leading Six Sigma。New York：Prentice-Hall。 | | 3. | Mintzberg, H.、Ahlstrand, B.、Lampel, J.(1998)。Strategy Safari: a Guide through the Wilds of Strategic Management。New York：Free Press。 | | 4. | Tenner, A. R.、DeToro, I. J.(1992)。Total Quality Management: Three Steps to Continuous Improvement。Addison-Wesley Publishing Company。 | | 5. | Pande, Peter S.、Neuman, Robert P.、Cavanagh, Roland R.(2000)。The Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance。New York, NY：McGraw-Hill。 | | 6. | Andrews, Kenneth Richmond(1987)。The Concepts of Corporate Strategy。Homewood：Irwin。 | |