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題名:動態能力、顧客知識管理能力與經營績效關係之研究
書刊名:電子商務學報
作者:侯嘉政 引用關係鍾岳群
作者(外文):Hou, Jia-jengChung, Yueh-chin
出版日期:2009
卷期:11:4
頁次:頁673-695
主題關鍵詞:動態能力顧客知識管理能力組織學習經營績效Dynamic capabilitiesCustomer knowledge management competenceOrganizational learningPerformance
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(3) 博士論文(2) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:70
  • 點閱點閱:44
期刊論文
1.Woiceshyn, Jaana、Daellenbach, Urs(2005)。Integrative Capability and Technology Adoption: Evidence from Oil Firm。Industrial and Corporate Change,14(2),307-342。  new window
2.Blyler, Maureen、Coff, R. W.(2003)。Dynamic Capabilities, Social Capital, and Rent Appropriation: Ties That Split Pies。Strategic Management Journal,24(7),677-686。  new window
3.Tsai, M. T.、Shih, C. M.(2004)。The impact of marketing knowledge among managers on marketing capabilities and business performance。International Journal of Management,21(4),524-530。  new window
4.Mendelson, Haim(2000)。Organizational Architecture and Success in the Information Technology Industry。Management Science,46(4),513-529。  new window
5.Mooney, J. G.、Gurbaxani, V.、Kraemer, K. L.(1996)。A Process Oriented Framework for Assessing the Business Value of Information Technology。The DATA BASE for Advances In Information System,27(2),68-81。  new window
6.Pan, S.、Pan, G. M.、Hsieh, H.(2006)。A dual-level analysis of the capability development process: A case study of TT&T。Journal of the American Society for Information Science and Technology,57(13),1814-1829。  new window
7.Wang, Catherine L.、Ahmed, Pervaiz K.(1984)。Dynamic Capabilities: A Review and Research Agenda。International Journal of Management Reviews,9(1),31-51。  new window
8.Jeyaraj, A.、Rottman, J.、Lacity, M.(2006)。A Review of the Predictors, Linkages, and Biases in IT Innovation Adoption Research。Journal of Information Technology,21(1),1-23。  new window
9.Lopez-Nicolas, C.、Molina-Castillo, F. J.(2008)。Customer Knowledge Management and E-commerce: The Role of Customer Perceived Risk。International Journal of Information Management,28(2),102-113。  new window
10.Gibbert, Michael、Leibold, Marius、Probst, Gibert(2002)。Five Styles of Customer Knowledge Management and How Smart Companies Use Them to Create Value?。European Management Journal,20(5),459-469。  new window
11.Zott, C.(2003)。Dynamic Capabilities and the Emergence of Intra-industry Differential Firm Performance: Insights from A Simulation Study。Strategic Management Journal,24(2),97-125。  new window
12.Barua, A.、Kriebel, C. H.、Mukhopadhyay, T.(1995)。Information Technologies and Business Value: An Analytical and Empirical Investigation。Information Systems Research,6(1),3-23。  new window
13.Campbell, Alexandra J.(2003)。Creating Customer Knowledge Competence: Managing Customer Relationship Management Programs strategically。Industrial Marketing Management,32(5),375-383。  new window
14.Hitt, Lorin M.、Brynjolfsson, Erik(1996)。Productivity, business profitability, and consumer surplus: Three different measures of information technology value。Management Information Systems Quarterly,20(2),121-142。  new window
15.García-Murillo, M.、Annabi, H.(2002)。Customer Knowledge Management。Journal of the Operational Research Society,53(8),875-884。  new window
16.Ethiraj, Sendil K.、Kale, Prashant、Krishhan, M. S.、Singh, Jitendra V.(2005)。Where do Capabilities Come from and How do they Matter? A Study in the Software Industry。Strategic Management Journal,26(1),25-45。  new window
17.Helfat, Constance E.、Peteraf, Margaret A.(2003)。The dynamic resource-based view: capability lifecycles。Strategic Management Journal,24(10),997-1010。  new window
18.Spanos, Y. E.、Lioukas, S.(2001)。An examination into the causal logic of rent generation: contrasting Porter's competitive strategy framework and the resource-based perspective。Strategic Management Journal,22(10),907-934。  new window
19.Luo, Yadong(2000)。Dynamic capabilities in international expansion。Journal of World Business,35(4),355-378。  new window
20.Zollo, Maurizio、Winter, Sidney G.(2002)。Deliberate Learning and Evolution of Dynamic Capabilities。Organization Science,13(3),339-351。  new window
21.Rindova, V. P.、Kotha, S.(2001)。Continuous 'Morphing': Competing through Dynamic Capabilities, form, and Function。Academy of Management Journal,44(6),1263-1280。  new window
22.Kaplan, Robert S.、Norton, David P.(1996)。Linking the Balanced Scorecard to Strategy。California Management Review,39(1),53-79。  new window
23.Li, T.、Calantone, R. J.(1998)。The Impact of Market Knowledge Competence on New Product Advantage: Conceptualization and Empirical Examination。Journal of Marketing,62(4),13-29。  new window
24.Straub, D.、Limayem, M.、Karahanna-Evaristo, E.(1995)。Measuring system usage: implications for IS theory testing。Management Science,41(8),1328-1342。  new window
25.洪新原、梁定澎、張嘉銘(20051000)。科技接受模式之彙總研究。資訊管理學報,12(4),211-234。new window  延伸查詢new window
26.Petroni, Alberto(1998)。The Analysis of Dynamic Capabilities in A Competence-Oriented Organization。Technovation,18(3),179-189。  new window
27.Zahra, Shaker A.、George, Gerard(2002)。Absorptive Capacity: A Review, Reconceptualization, and Extension。Academy of Management Review,27(2),185-203。  new window
28.Adams, Dennis A.、Nelson, R. Ryan、Todd, Peter A.(1992)。Perceived usefulness, ease of use, and usage of information technology: A replication。MIS Quarterly,16(2),227-247。  new window
29.Bharadwaj, A. S.(2000)。A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation。MIS Quarterly,24(1),169-196。  new window
30.Hu, Paul J.、Chau, Patrick Y. K.、Sheng, Olivia R. Liu、Tam, Kar Yan(1999)。Examining the Technology Acceptance Model Using Physician Acceptance of Telemedicine Technology。Journal of Management Information Systems,16(2),91-112。  new window
31.Teece, David J.、Pisano, Gary、Shuen, Amy(1997)。Dynamic Capabilities and Strategic Management。Strategic Management Journal,18(7),509-533。  new window
32.Prus, Amanda、Brandt, D. Randall(1995)。Understanding Your Customers: What You Can Learn from a Loyalty Index。Marketing Tools,2(5),10-14。  new window
33.Eisenhardt, Kathleen M.、Martin, Jeffrey A.(2000)。Dynamic Capabilities: What Are They?。Strategic Management Journal,21(10/11),1105-1121。  new window
34.Szajna, Bernadette(1996)。Empirical evaluation of the revised technology acceptance model。Management Science,42(1),85-92。  new window
35.張宏榮、侯嘉政(20070300)。以動態能力觀點探討組織變革--SP高科技公司為例。產業論壇,9(1),15-29。new window  延伸查詢new window
36.Gupta, Alok、Su, Bo-chiuan、Walter, Zhiping(2004)。An Empirical Study of Consumer Switching from Traditional to Electronic Channels: A Purchase-Decision Process Perspective。International Journal of Electronic Commerce,8(3),131-161。  new window
37.Davis, Fred D.、Bagozzi, Richard P.、Warshaw, Paul R.(1989)。User acceptance of computer technology: A comparison of two theoretical models。Management Science,35(8),982-1003。  new window
38.Wernerfelt, Birger(1984)。A Resource-based View of the Firm。Strategic Management Journal,5(2),171-180。  new window
39.Zahra, Shaker A.、Sapienza, Harry J.、Davidsson, Per(2006)。Entrepreneurship and Dynamic Capabilities: A Review, Model and Research Agenda。Journal of Management Studies,43(4),917-955。  new window
40.Barney, Jay B.(1991)。Firm Resources and Sustained Competitive Advantage。Journal of Management,17(1),99-120。  new window
41.Cohen, Wesley M.、Levinthal, Daniel A.(1990)。Absorptive capacity: A new perspective on learning and innovation。Administrative Science Quarterly,35(1),128-152。  new window
42.Davis, Fred D.(1989)。Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology。Management Information Systems Quarterly,13(3),319-340。  new window
43.Athreye, S. S.(2005)。The Indian Software Industry and Its Evolving Service Capability。Industrial and Corporate Change,14(3),393-418。  new window
44.Bose, R.(2000)。Knowledge Management Capabilities and Infrastructure for E-commerce。Journal of Computer Information Systems,42(5),40-49。  new window
45.Brady, T.、Davis A.(2004)。Building Project Capabilities: From Exploratory to Exploitative Learning。Organization Studies,25(9),1601-1621。  new window
46.D'Este, P.(2002)。The Distinctive Patterns of Capabilities Accumulation and Inter-firm Heterogeneity: The Case of the Spanish Pharmaceutical Industry。Industrial and Corporate Change,11(4),847-874。  new window
47.Dutta, S.、Narasimhan, O.、Rajiv, S.(2005)。Conceptualization and Measuring Capability: Methodology and Empirical Application。Strategic Management Journal,26(3),277-285。  new window
48.Figueiredo, P. N.(2003)。Learning, Capability Accumulation and Firms Differences: Evidence from Latecomer Steel。Industrial and Corporate Change,12(3),607-643。  new window
49.Lichtemberg, F.(1995)。The Output Contrivution of Computer Equipment and Personnel: A Firm Level Analysis。Economics of Innovation and New Technology,3(4),18-39。  new window
50.Morrison, C. J.、Berndt, E. R.(1990)。Assessing the Productivity of Information Technology Equipment in the US Manufacturing Industry。The Review of Economics and Statistics,79(3),471-481。  new window
51.Nielsen, A. P.(2006)。Understanding Dynamic Capabilities through Knowledge Management。Journal of Knowledge Management,10(4),59-71。  new window
52.Ofek, E.、Sarvary, M.(2001)。Leveraging the Customer Base: Creating Competitive Advantage through Knowledge Management。Management Science,47(11),1441-1456。  new window
53.Rowley, J.(2002)。Reflections on Customer Knowledge Management in E-business。Qualitative Market Research: An International Journal,5(4),268-280。  new window
54.Shi, J.、Yip, L.(2007)。Driving Innovation and Improving Employee Capability: The Effects of Customer。The Business Review,7(1),107-112。  new window
55.Su, C. T.、Chen, Y. H.、Sha, D. Y.(2006)。Linking Innovative Product Development with Customer Knowledge: A Data-mining Approach。Technovation,26(7),784-795。  new window
會議論文
1.Beath, C. M.、Goodhue, D. L.、Ross, J. R.(1994)。Partnering for Business Value: The Shared Management of the IS Infrastructure。The Fifteenth International Conference of Information Systems。Vancouver, British Columbia。459-460。  new window
2.Rollins, M.、Halinen, A.(2005)。Customer Knowledge Management Competence: Towards a Theoretical Framework1-10。  new window
研究報告
1.劉常勇、傅清富、李書政(2001)。知識管理能力對新產品開發績效之影響。  延伸查詢new window
圖書
1.Porter, Michael E.(1980)。Competitive Strategy: Techniques for Analyzing Industries and Competitors。Free Press。  new window
2.Clark, Kim B.、Fujimoto, Takahiro(1991)。Product Development Performance: Strategy, Organization, and Management in the World Auto Industry。Boston, MA:Harvard Business School Press。  new window
3.Sambamurthy, V.、Zmud, R. W.(1994)。IT Management Competency Assessment: A Tool for Creating Business Value Through IT。IT Management Competency Assessment: A Tool for Creating Business Value Through IT。Morristown, NJ。  new window
其他
1.Nolan, Richard L.(1994)。Note on Estimating the Value of the "IT Asset" Part I。  new window
圖書論文
1.Markus, M. L.、Soh, C.(1993)。Banking on Information Technology: Converting IT Spending into Firm Performance。Strategic Information Technology Management: Perspectives on Organizational Growth and Competitive Advantage。Harrisburg, PA:Idea Group Publishing。  new window
 
 
 
 
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