探討以網路社群為基礎創新觀念之形成歷程與建立__臺灣人文及社會科學引文索引資料庫

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題名：	探討以網路社群為基礎創新觀念之形成歷程與建立
書刊名：	中小企業發展季刊
作者：	朱國明
作者(外文)：	Chu, Kuo-ming
出版日期：	2009
卷期：	13
頁次：	頁1-27
主題關鍵詞：	社群基礎創新；新產品開發；封閉式創新；開放式創新；使用者創新；Community-based innovation；New product development；Closed innovation；Open innovation；User innovation
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(3) 博士論文(0) 專書(0) 專書論文(0) 排除自我引用:3 共同引用:0 點閱:23

「創新」似乎已經成為企業創造無形資產與提升競爭力的最關鍵因素。然而，早期企業所採用的封閉式創新不但成本高，且投資報酬風險更是難以掌握；近年來企業開始轉向結合內部與外部資源的開放式創新方式。而根據Johann et al.(2006)與Raban & Rafaeli (2007)等學者指出網路社群是產品創新來源的重要管道，除了可以低成本蒐集這些具有知識使用者的偏好與創意之外，亦可以進一步了解他們對於新產品的接受度，但在學術與實務界一直缺乏針對這個議題做有系統的研究。因此，本研究整合 Füller et al. (2007)與Mäkipää et al. (2005)所提出之「社群基礎創新(CBI)」觀念，將此觀念導入公司的新產品開發過程中，以彌補過去文獻對於使用者創新與商品化的連結上的問題，並透過國內外知名企業已經實施CBI 成功的企業的經驗彙整，期望可以整理出一個CBI 形成歷程的成功典範。此外，透過本研究所建立之社群基礎創新之完整觀念，可以提供給學術界與實務界在提昇公司創新能力與績效上的重要參考依據。

以文找文

Innovation seems to have become the most key factor that helps firms create the intangible assets and improve the competitiveness. However, closed innovation which early firms used to adopt was costly, and difficult to estimate its investment risk. Firms have turned to the open innovation to combine the inside resources with outside ones in recent years. Johann et al. (2006) and Raban & Rafaeli (2007) pointed out that the online community is the important channel of the source for product innovation. It may not only collect the preference and innovation of the users, but also further understand their acceptance toward new products. However, a systematic research either in academic or practice field in this regard has been unavailable. Accordingly, this research combines the idea of Community-Based Innovation (CBI) proposed by Füller et al. (2007) with that developed by Mäkipää et al. (2005), and introduces the concept into the process of new product development of the firm. Hopefully, this research can help reinforce the literatures regarding the linkage between user innovation and commercialization. In addition, this research is expected to work out a successful model regarding the formation process of CBI, by way of consolidating the experiences of the enterprises at home and abroad which have successfully implemented CBI. They seem to be a promising source of innovation capabilities for new product development. Moreover, a complete concept of Community- Based Innovation, which is developed by this research, can also be an important reference for both academic and practice fields in terms of upgrading the enterprises’ innovation abilities and performance.

以文找文

期刊論文
1.	Lewin, K.(1943)。Defining the Field at a Given Time。Psychological Review，50(3)，292-310。
2.	Von Hippel, E.(2001)。Perspective: User toolkits for innovation。Journal of Product Innovation Management，18(4)，247-257。
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4.	Novak, Thomas P.、Hoffman, Donna L.、Duhachek, Adam(2003)。The Influence of Global-Directed and Experiential Activities on Online Flow Experiences。Journal of Consumer Psychology，13(1/2)，3-16。
5.	Nonaka, Ikujiro、Konno, Noboru(1998)。The Concept of 'Ba': Building a Foundation for Knowledge Creation。California Management Review，40(3)，40-54。
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8.	Thomke, S.、Von Hipple, E.(2002)。Customers as innovators: a new way to create value。Harvard Business Review，80(4)，74-81。
9.	Mascitelli, R.(2000)。From Experience, Harnessing Tacit Knowledge to Achieve Breakthrough Innovation。Journal of product innovation management，17(3)，179-193。
10.	Füller, Johann、Jawecki, Gregor、Mühlbacher, Hans(2007)。Innovation Creation by Online Basketball Communities。Journal of Business Research，60(1)，60-71。
11.	Sawhney, M.、Prandelli, E.(2000)。Communities of creation: managing distributed innovation in turbulent markets。California Management Review，42(4)，24-54。
12.	Franke, Nikolaus、Shah, Sonali(2003)。How communities support innovative activities: An exploration of assistance and sharing among end-users。Research Policy，32(1)，157-178。
13.	Prahalad, C. K.、Ramaswamy, Veiikat(2000)。Co-opting customer competence。Harvard Business Review，78(1)，79-87。
14.	Hoffman, Donna L.、Novak, Thomas P.(1996)。Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations。Journal of Marketing，60(3)，50-68。
15.	Dahan, E.、Hauser, J. R.(2002)。The virtual customer。Journal of Product Innovation Management，19(5)，332-353。
16.	Katila, Riitta A.、Ahuja, Gautam(2002)。Something old, something new: a longitudinal study of search behavior and new product introduction。The Academy of Management Journal，45(6)，1183-1194。
17.	Piller, F. T.、Walcher, D.(2006)。Toolkits for Idea Competitions: A Novel Method to Integrate Users in New Product Development。R&D Management，36(3)，307-318。
18.	Chakravorti, B.(2004)。The New Rules for Bringing Innovations to Market。Harvard Business Review，59-67。
19.	Ariss, S. S.、Zhang, Q.(2002)。The Impact of Flexible Process Capability on the Product-Process Matrix: On Empirical Examination。International Journal of Production Economics，76，135-145。
20.	Chesbrough, H.(2003)。Open Innovation: How Companies Actually Do It。Harvard Business Review，81(7)，12-14。
21.	Baronas, A. M. K.、Louis, M. R.(1988)。Restoring a Sense of Control During Implementation: How User Involvement Leads to System Acceptance。MIS Quarterly，111-123。
22.	Cooper, R. G.、Kleinschmidt, E. J.(1995)。New Product Performance: Keys to Success, Profitability & Cycle Time Reductio。Journal of Marketing Management，24(5)，439-56。
23.	Raban, D. R.、Rafaeli, S.(2007)。Investigating Ownership and the Willingness to Share Information Online。Computers in Human Behavior，23，2367-2382。
24.	Docherty, Michael(2006)。Primer on Open Innovation: Principles and Practice。Vision Magazine，30(2)，13-17。
25.	Ernst, H.、Fabry, B.、Soll, J. H.(2004)。Enhancing Market-Oriented R&D Planning by Integrated Market and Patent Portfolios--An Empirical Application in the Chemical Industry。Journal of Business Chemistry，1(1)，2-13。
26.	McWilliam, G.(2000)。Building Strong Brands through Online Communities。Sloan Management Review，41(13)，43-54。
27.	Ozer, Muhammer(1999)。A Survey of New Product Evaluation Models。Journal of Product Innovation Management，16(2)，77-94。
28.	Füller, J.、Hienerth, C.(2004)。Engaging the Creative Consumer。European Business Forum，19，54-57。
29.	Füller, J.、Bartl, M.、Ernst, H.、Mühlbacher, H.(2006)。Community Based Innovation: How to Integrate Members of Virtual Communities into New Product Development。Electronic Commerce Research，6，57-73。
30.	Tietz, R.、Morrison, P. D.、Luthje, C.、Herstatt C.(2005)。The Process of User-Innovation: A Case Study pm User Innovation in a Consumer Goods Setting。International Journal of Product Development，2(4)，321-338。
31.	von Zedtwitz, M.、Gassmann, O.(2002)。Managing Customer Oriented Research。International Journal of Technology Management，24，165-193。
32.	Funk, J. L.(2003)。Standards, Dominant Designs and Preferential Acquisition of Complementary Assets through Slight Information Advantages。Research Policy，32(8)，1325-1341。
33.	Hienerth, C.(2006)。The Commercialization of User Innovations: The Development of the Rodeo Kayak Industry。R&D Management，36(3)，273-294。
34.	Johann, F.、Michael B.、Holger E.、Hans, M.(2006)。Community Based Innovation: How to Integrate Members of Virtual Communities into New Product Development。Electronic Commerce Research，6(1)，57-73。
35.	Kaufman, F.(1966)。Data Systems That Cross Company Boundaries。Harvard Business Review，44(1)，141-145。
36.	Kozinets, R.(2002)。The Field behind the Screen: Using Netnography for Marketing Research in Online Communications。Journal of Marketing Research，39(1)，61-72。
37.	Kristensen, T.(2004)。The Physical Context of Creativity。Creativity and Innovation Management，13(2)，89-96。
38.	Lynn, Leonard H.、Reddy, N. Mohan、Aram, John D.(1996)。Linking Technology and Institutions: the Innovation Community Framework。Research Policy，25(2)，91-106。

會議論文
1.	Zhang, W.、Storck, J.(2001)。Peripheral Members in Online Communities。Boston, MA。
2.	Mäkipää, M.、Ruohonen, M.、Riihimaa, J.、Pentikäinen, R.(2005)。Converging Mass Customization and Mass Production--Case Left Foot Company。Hong Kong。18-21。

研究報告
1.	Viskari, Sari、Salmi, Pekka、Torkkeli, Marko(2007)。Implementation of Open Innovation Paradigm: Cases: Cisco Systems, DuPont, IBM, Intel, Lucent, P&G, Philips and Sun Microsystems。
2.	von Hippel, E.(2002)。Horizontal Innovation Networks--by and for Users。

學位論文
1.	Fisher-Buttinger, C.(2002)。New Media Branding with Online Communities。

圖書
1.	Chesbrough, H. W.(2006)。Open business models: How to thrive in the new innovation landscape。Harvard Business School Press。
2.	Wenger, E.(1998)。Communities at practice: Learning, meaning, and identity。England：Cambridge University Press。
3.	普哈拉、凡卡•雷瑪斯瓦米、顧淑馨(2004)。消費者王朝--與顧客共創價値。台北：天下文化。延伸查詢
4.	Csikszentmihalyi, Mihaly(1997)。Finding flow: The psychology of engagement with everyday life。Basic Books。
5.	Rheingold, Howard(1993)。The Virtual Community: Homesteading on the Electronic Frontier。Addison-Wesley Publishing Company。
6.	Von Hippel, Eric(1988)。The Sources of Innovation。Oxford University Press。
7.	Urban, G.(2005)。Don't Just Relate--Advocate: A Blueprint for Profit in the Era of Customer Power。Upper Saddle River。
8.	Wellman, H. M.(2002)。Understanding the Psychological World: Developing a Theory of Mind。Blackwell Handbook of Childhood Cognitive Development。Malden, MA。
9.	Zhu J. H.、He, Z.(2003)。Information Accessibility, User Sophistication, and Source Credibility: The Impact of the Internet on Value Orientations。Intercultural Communication: A Global Reader。USA。
10.	Drucker, P.(1999)。Innovate or Die. Drucker on Financial Services。The Economist。

其他
1.	李鍾熙(2007)。開放式創新帶來雙贏。延伸查詢
2.	劉常勇(2003)。創新的新趨勢--精簡研發，http://cm.nsysu.edu.tw/~cyliu。延伸查詢
3.	Por, G.(1997)。Facilitation: The ColL FAQ on Roles and Responsibilities，http://www.co-i-l.com/coil/knowledge-garden/vcfaq/facfaq1.shtml。
4.	Scheiman, D.(2006)。The Case for Community-Based Innovation，http://www.cisco.com/go/etl-quarterly。

圖書論文
1.	Butler, B.、Sproull, L.、Kiesler, S.、Kraut, R.(2002)。Community Effort in Online Groups: Who Does the Work and Why?。Leadership at a Distance。
2.	Baym, N. K.(1998)。The emergence of on-line community。Cybersociety 2.0: Revisiting computer-mediated communication and community。Thousand Oaks, CA：Sage。

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