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題名:南區家醫計畫診所病患滿意度影響因素
書刊名:嘉南學報. 人文類
作者:陳惠芳陳怡君林為森 引用關係林秀碧 引用關係簡苑珊
作者(外文):Chen, Hui-fangChen, Yi-chunLin, Weir-senLin, Hsiu-piChien, Yuan-shan
出版日期:2009
卷期:35
頁次:頁509-522
主題關鍵詞:病患滿意度基層醫療診所Level of patient satisfactionPrimary healthcareClinics
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:28
  • 點閱點閱:43
期刊論文
1.Rubin, H. R.、Gandek, B.、Rogers, W. H.、Kosinski, M.、McHomey, C. A.、Ware, J. E. Jr.(1993)。Patients’ ratings of outpatient visits in different practice settings: Results from the medical outcomes study。JAMA,270,835-840。  new window
2.Hulka, B. S.、Cassel, J. C.、Kupper, L. L.、Burdette, J. A.(1976)。Communication, compliance, and concordance between physician and patients with prescribed medications。Am J Public Health,66,847-853。  new window
3.Alazri, M. H.、Neal, R. D.(2003)。The association between satisfaction with services provided in primary care and outcomes in type2 diabetes mellitus。Diabet Med,20,486-490。  new window
4.Williams, S. J.(1994)。Patient Satisfaction: A valid concept?。Social Science and Medicine,38(4),509-516。  new window
5.Morgan, E. D.、Pasquarella, M.、Holman, J. R.(2004)。Continuity of care and patient satisfaction in a family practice clinic。J Am Board Fam Pract,17(5),341-346。  new window
6.Aday, L. A.、Begley, C. E.、Lairson, D. R.、Slater, C. H.、Richard, A. J.、Montoya, I. D.(1999)。A Framework for Assessing the Effectiveness, Efficiency, and Equity of Behavioral Healthcare。The American Journal of Managed Care,5,25-44。  new window
7.Lawthers, A. G.、Rozanski, B. S.、Nizankowski, R.、Rys, A.(1999)。Using patient surveys to measure the quality of outpatient care in Krakow Poland。International Journal for Quality in Health Care,11(6),497-506。  new window
8.Kerr, E. A.、Hays, R. D.、Mitchinson, A.、Lee, M.、Siu, A. L.(1999)。The influence of gatekeeping and utilization review on patient satisfaction。J Gen Intern Med,14,287-296。  new window
9.Schauffler, H. H.、Rodriguez, T.(1994)。Availability and utilization of health promotion programs and satisfaction with health plan。Med Care,32,1182-1196。  new window
10.Hall, J. A.、Feldstein, M.、Fretwell, M. D.、Rowe, J. W.、Epstein, A. M.(1990)。Older patients' health status and satisfaction with medical care in an HMO population。Medical Care,28,261-270。  new window
11.Hall, A.、Milbum, M. A.、Epstein, A. M.(1993)。A causal model of health status and satisfaction with medical care。Med Care,31,84-94。  new window
12.Vincent, S. R.、Marcia, B.、Mary, B. M.、Stephan, D. F.(2005)。Continuity of care and other determinants of patient satisfaction with pimary care。Journal of General Internal Medicine,20(3),226-233。  new window
13.林美珠、李玉春(20030600)。全民健保中醫門診總額支付制度實施前醫療服務品質之研究。臺灣公共衛生雜誌,22(3),204-216。new window  延伸查詢new window
14.周鴻儒、高森永、陳育忠(19971100)。國軍醫院門診病患滿意度調查研究。國防醫學,25(5),431-438。  延伸查詢new window
15.Cho, W. H.、Lee, H.、Kim, C.、Lee, S.、Choi, K. S.(2004)。The Impact of Visit Frequency on the Relationship between Service Quality and Outpatient Satisfaction: A South Korean study。Health Services Research,39(1),13-33。  new window
16.林雨亭(20010900)。健康的守護神--談家庭醫師的角色功能。全民健康保險,33,29-31。  延伸查詢new window
17.林恆慶、吳傳頌、許佑任、陳楚杰(20050300)。臺灣基層醫師對家庭醫師制度的認知、態度及認可之模式。臺灣家庭醫學雜誌,15(1),11-24。  延伸查詢new window
18.許佑任、陳家榆、林恆慶、陳楚杰(20041200)。臺灣民眾對實施家庭醫師制度之意願及相關因素研究--民眾的認知、態度及參與意願。臺灣家庭醫學雜誌,14(4),159-172。  延伸查詢new window
19.張麟生(20060300)。基層醫療診所的角色與功能。基層醫學,22(3),99-104。  延伸查詢new window
20.Donabedian, Avedis(1978)。The Quality of Medical Care。Science,200(4344),856-864。  new window
21.林詠蓉、周天給、林恆慶(20061200)。參與「家庭醫師整合性照護試辦計畫」民眾對計畫實施成效之觀感。臺灣家庭醫學雜誌,16(4),260-273。  延伸查詢new window
22.紀雪雲、林怜利、林麗美、阮祺文、蔡明忠、闕瑞紋、梁繼權(20070300)。基層醫療的新思維。臺灣醫學,11(2),202-205。  延伸查詢new window
23.Hibbard, J. H.、Jewett, J. J.(1996)。What type of quality information do consumers want in a health care report card?。Medical Care Research Review,53(1),28-47。  new window
24.Aday, L. A.、Andersen, R. M.(1974)。A framework for the study of access to medical care。Health Services Research,9(3),208-220。  new window
25.王香蘋(20021100)。影響我國分級轉診制度發展因素的探討。弘光學報,40,45-51。new window  延伸查詢new window
26.邱聖豪、陳星助、林欣榮(20030900)。以門診顧客滿意度調查結果探討門診顧客的需求。慈濟護理雜誌,2(3),49-58。  延伸查詢new window
27.蔡文正、龔佩珍(20030600)。民眾對基層診所評價與就醫選擇影響因素。臺灣公共衛生雜誌,22(3),181-193。new window  延伸查詢new window
28.Oliver, Richard L.(1993)。Cognitive, affective, and attribute bases of the satisfaction response。Journal of Consumer Research,20(3),418-430。  new window
29.Boulding, William、Kalra, Ajay、Staelin, Richard、Zeithaml, Valarie A.(1993)。A Dynamic Process Model of Service Quality: From Expectation to Behavioral Intentions。Journal of Marketing Research,30(1),7-27。  new window
研究報告
1.蔡文正(2002)。民眾至基層診所就診意願與開業醫師對醫療服務自我評價之研究。  延伸查詢new window
2.郎慧珠(1992)。不同都市化地區民眾對基層醫療滿意與利用之比較。  延伸查詢new window
3.中央健康保險局(2004)。全民健康保險家庭醫師整合性照護制度九十三年試辦計畫。  延伸查詢new window
學位論文
1.蔡佳洵(2003)。利用全民健保研究資料庫探討台灣民眾手術前重複就醫次數與決策期間的關鍵性因素(碩士論文)。國立中央大學。  延伸查詢new window
2.陸運嫻(2004)。產品涉入程度、滿意度與再購行為之相關性--以產婦的醫療服務接觸為例(碩士論文)。義守大學。  延伸查詢new window
3.巫雲光(2005)。牙醫及中醫實施全民健康保險家庭醫師整合性照護制度之可行性研究--以高屏地區為例(碩士論文)。高雄醫學大學。  延伸查詢new window
4.楊耀城(2007)。家庭醫師整合性照護計畫成效探討-以病患滿意度評量-(碩士論文)。臺灣大學。  延伸查詢new window
5.胡弘鋼(2004)。以醫師診療行為與病患認知為基礎的基層醫療品質指標間之相關(碩士論文)。中國醫藥大學。  延伸查詢new window
圖書
1.Fishbein, M.、Ajzen, I.(1980)。Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research。Addison-Wesley。  new window
圖書論文
1.陳慶餘(1993)。家庭醫學介紹。台大醫學院家庭醫學科家庭醫學訓練手冊。  延伸查詢new window
2.Rust, R. T.、Oliver, R. L.(1994)。Service quality: Insights and managerial implications from the frontier。Service Quality: New Directions in Theory and Practice。Thousand Oaks, California:Sage Publications。  new window
 
 
 
 
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