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題名:內部顧客觀點之護理人員的組織承諾
書刊名:長榮大學學報
作者:張景盛徐村和 引用關係謝春志陳思穎鄭麗麗黃泰維施宜君郭嫣婷陳瀅仲黃民傑李俊德
作者(外文):Chang, Ching-shengHsu, Tsuen-hoHsieh, Chun-chihTan, See-yuenCheang, Lai-laiHuang, Tai-weiShih, Yi-chunKuo, Yen-tingChen, Yin-zoneHuang, Min-chiehLi, Chun-te
出版日期:2009
卷期:13:1
頁次:頁21-33
主題關鍵詞:護理人員內部行銷組織承諾結構關係模式Nursing personnelInternal marketingOrganizational commitmentStructural equation modelingSEM
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
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  • 點閱點閱:35
期刊論文
1.Dee, Jay R.、Henkin, Alan B.、Singleton, Carole A.(2006)。Organizational commitment of teachers in urban schools: Examining the effects of team structures。Urban Education,41(6),603-627。  new window
2.Lambert, E. G.、Pasupuleti, S.、Cluse-Tolar, T.、Jennings, M.、Baker, D.(2006)。The Impact of Work-family Conflict on Social Work and human Service Worker Job Satisfaction and Organizational Commitment: An Exploratory Study。Administration in Social Work,30(3),55-74。  new window
3.Johnson, R. E.、Selenta, C.、Lord, R. G.(2006)。When organizational justice and the self-concept meet: Consequences for the organization and its members。Organizational Behavior and Human Decision Processes,99(2),175-201。  new window
4.Erdheim, J.、Wang, M.、Zickar, M. J.(2006)。Linking the Big Five personality constructs to organizational commitment。Personality and Individual Differences,41(5),959-970。  new window
5.Chang, C. S.、Weng, H. C.、Chang, H. H.、Hsu, T. H.(2006)。Customer satisfaction in medical service encounter: A comparison between obstetrics and gynecology patients and general medical patients。Journal of Nursing Research,14(1),9-23。  new window
6.Gronroos, C.(1994)。From scientific management to service management。International Journal of Service Industry Management,5(2),5-20。  new window
7.Kelemen, M.、Papasolomou-Doukakis, I.(2004)。Can culture be changed? a study of internal marketing。The Service Industries Journal,24(5),121-135。  new window
8.Shimizu, T.、Eto, R.、Horiguchi, I.、Obata, Y.、Feng, Q. L.、Nagata, S.(2005)。Relationship between turnover and periodic health check-up data among Japanese hospital nurses: A three-year follow-up study。Journal of Occupational Health,47(4),327-333。  new window
9.Trimble, D. E.(2006)。Organizational commitment, job satisfaction, and turnover intention of missionaries。Journal of Psychology and Theology,34(4),349-360。  new window
10.Shimizu, T.、Feng, Q. L.、Nagata, S.(2005)。Relationship between Turnover and Burnout among Japanese Hospital Nurses。Journal of Occupational Health,47(4),334-336。  new window
11.Suzuki, E.、Itomine, I.、Kanoya, Y.、Katsuki, T.、Horii, S.、Sato, C.(2006)。Factors affecting rapid turnover of novice nurses in university hospitals。Journal of Occupational Health,48(1),49-61。  new window
12.Lu, K. Y.、Chang, L. C.、Wu, H. L.(2007)。Relationships between professional commitment, job satisfaction, and work stress in public health nurses in Taiwan。Journal of Professional Nursing,23(2),110-116。  new window
13.Caruana, A.、Calleya, P.(1998)。The effect of internal marketing on organizational commitment among retail bank managers。International Journal of Bank Marketing,16(3),108-116。  new window
14.Longbottom, D. J.、Osseo-Asare, A. E. Jr.、Chourides, P.、Murphy, W. D.(2006)。Real Quality: Does the Future of TQM Depend on Internal Marketing?。Total Quality Management & Business Excellence,17(6),709-732。  new window
15.Bernstein, S. L.(2005)。Internal marketing of an ED-based public health initiative。American Journal of Emergency Medicine,23(3),411-413。  new window
16.Mohr-Jackson, I.(1991)。Broadening the market orientation: An added focus on internal customer。Human Resource Management,30(4),455-467。  new window
17.Greene, Walter E.、Walls, Gary D.、Schrest, Larry J.(1994)。Internal Marketing: The Key to External Marketing Success。Journal of Services Marketing,8(4),5-13。  new window
18.Meyer, John P.、Allen, Natalie J.、Smith, Catherine A.(1993)。Commitment to Organizational and Occupations: Extension and Test of a Three-component Conceptualization。Journal of Applied Psychology,78(4),538-551。  new window
19.Tansuhaj, Patriya S.、Randall, Donna、McCullough, Jim(1991)。Applying the internal marketing concept within large organizations: As applied to a credit union。Journal of Professional Services Marketing,6(2),193-203。  new window
20.Collins, Brett、Payne, Adrian(1991)。Internal Marketing: A New Perspective for HRM。European Management Journal,9(3),261-270。  new window
21.Barnes, B. R.、Fox, M. T.、Morris, D. S.(2004)。Exploring the Linkage between Internal Marketing, Relationship Marketing and Service Quality: A Case Study of A Consulting Organization。Total Quality Management & Business Excellence,15(5/6),593-601。  new window
22.Berry, Leonard L.(1981)。The Employee as Customer。Journal of Retail Banking,3(3),24-25。  new window
23.Bentler, P. M.、Bonett, D. G.(1980)。Significance test and goodness of fit in the analysis of covariance structures。Psychological Bulletin,88(3),588-606。  new window
24.Wanger, C. M.(2007)。Organizational commitment as a predictor variable in nursing turnover research: Literature review。Journal of Advanced Nursing,60(3),235-247。  new window
25.Kohli, Ajay K.、Jaworski, Bernard J.(1990)。Market Orientation: The Construct, Research Propositions, and Managerial Implications。Journal of Marketing,54(2),1-18。  new window
26.Buchanan, Bruce II(1974)。Building organizational commitment: The socialization of managers in work organizations。Administrative Science Quarterly,19(4),533-546。  new window
27.Conduit, Jodie、Mavondo, Felix T.(2001)。How critical is internal customer orientation to market orientation?。Journal of Business Research,51(1),11-24。  new window
28.George, William R.(1990)。Internal Marketing and Organizational Behavior: A Partnership in Developing Customer-Conscious Employees at Every Level。Journal of Business Research,20(1),63-70。  new window
29.Avolio, Bruce J.、Yammarino, Francis J.、Bass, Bernard M.(1991)。Identifying common methods variance with data collected from a single source: An unresolved sticky issue。Journal of Management,17(3),571-587。  new window
30.Bagozzi, Richard P.、Yi, Youjae(1988)。On the Evaluation of Structural Equation Models。Journal of the Academy of Marketing Science,16(1),74-94。  new window
31.Mathieu, J. E.、Zajac, D. M.(1990)。A review and meta-analysis of the antecedents, correlates, and consequence of organizational commitment。Psychological Bulletin,108(2),171-194。  new window
32.Porter, Lyman W.、Mowday, Richard T.、Steers, Richard M.(1979)。The measurement of organizational commitment。Journal of Vocational Behavior,14(2),224-247。  new window
33.Porter, Lyman W.、Steers, Richard M.、Mowday, Richard T.、Boulian, Paul V.(1974)。Organizational commitment, job satisfaction, and turnover among psychiatric technicians。Journal of Applied Psychology,59(5),603-609。  new window
圖書
1.Berry, L. L.(1984)。Services marketing is different。Englewood Cliffs, NJ:Prentice-Hall。  new window
2.Joreskog, K. G.、Sorbom, D.(1993)。LISREL 7 user's reference guide。Mooresville, IN:Scientific Software, Inc.。  new window
3.Mowday, R. T.、Porter, L.M.、Steers, R.M.(1982)。Employee organizational link ages : The psychology of commitment absenteeism, and turnover。New York:Academic Press。  new window
4.Hair, J. F.、Anderson, R. E.、Tatham, R. L.、Black, W. C.(1995)。Multivariate data analysis with readings。Upper Saddler River, NJ:Prentice-Hall。  new window
5.Grönroos, C.(2000)。Service Management and Marketing: A Customer Relationship Management Approach。New York:John Wiley and Sons Ltd.。  new window
6.Berry, L. L.、Parasuraman, A.、Zeithaml, V. A.(1991)。Marketing Services: Competing through Quality。New York:The Free Press。  new window
7.Whyte, William H. Jr.(1956)。The Organization Man。Garden City, NY:Doubleday Anchor Books。  new window
8.Zeithaml, Valarie A.、Bitner, Mary Jo(2000)。Service marketing: Integrating customer focus across the firm。McGraw-Hill。  new window
9.Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。  new window
圖書論文
1.Browne, Michael W.、Cudeck, Robert(1993)。Alternative ways of assessing model fit。Testing Structural Equation Models。Sage。  new window
 
 
 
 
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