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題名:餐旅實習生投入相關產業意願之研究
書刊名:弘光學報
作者:洪麗美李德治 引用關係陳春富李雪秀
作者(外文):Hung, Li-meiLee, De-chihChen, Chun-fuLee, Xue-show
出版日期:2010
卷期:60
頁次:頁46-60
主題關鍵詞:觀光旅館人格特質勞動條件主管領導Tourist hotelsPersonal traitsLabor conditionsSuperiors' leadership style
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(4) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:4
  • 共同引用共同引用:0
  • 點閱點閱:42
本研究以觀光旅館之餐旅實習生為研究對象,旨在探討人格特質、主管領導風格對餐旅實習生 投入觀光旅館業之意願,採問卷調查法並佐以專家效度進行研究,共發出問卷450份,回收問卷420 份,剔除無效問卷10份及非觀光旅館實習問卷44份後,有效樣本為366份,有效回收率為 81.3%。回 收之問卷以 spss12.0 統計軟體進行資料分析,本研究經由實證分析發現如下: 曾經有工讀經驗以及男性學生的實習社會化程度較高,勞動條件、實習社會化與主管領導對於 學生畢業後投入觀光旅館業呈正向影響。人格特質除了開放性不具顯著影響、神經質具顯著負向影 響外,其餘人格特質對於投入觀光旅館業皆為正向影響。在勞動條件與投入觀光旅館業間的關係中 主管領導與實習社會化皆不具干擾效果。在人格特質與投入觀光旅館業間的關係中,實習社會化僅 對宜人性具有顯著正向干擾效果,而主管領導僅對神經質具有顯著負向干擾效果。研究結果顯示校 外實習有助於提升學生對陌生環境的適應能力,進而影響其進入相關產業之意願。同時我們也發現 影響學生意願的因素除人格特質中偏向神經質的學生外,大都為單刀直入型,顯示學生在進行決定 意願時比較不會做多方面的考量。
Targeting hospitality interns working in tourist hotels, the research is aimed to identify the influence of personal traits and superiors’ leadership style on the willingness of hospitality interns to develop a career in tourist hotel industry. The research was conducted through a questionnaire survey, supported by expert validity. A total of 450 questionnaires were distributed with 420 questionnaires collected. The total number of valid questionnaires received was 366 after deducting 10 invalid questionnaires and 44 questionnaires not relevant to hospitality interns. The rate of valid samples collected is 81.3%. The samples received were further analyzed through the spss12.0 statistical system. The empirical analysis results of the research are summarized below: Male interns with part-time work experience have a higher level of socialization during the internship. Labor conditions, an internship-focused society and the superiors’ leadership style are all positive influencing factors for hospitality interns to develop a career in the tourist hotel industry. In terms of personal traits, except for openmindedness, which shows no significant influence; and neuroticism, which shows significant and negative influence, all remaining personal traits show positive influence to the preparedness of hospitality interns to develop a career in the tourist hotel industry. With regard to the influence of labor conditions, neither superiors’ leadership style or an internship-focused society shows any moderating effects. Also, in terms of the correlation between personal traits and the motivation to establish a career in the tourist hotel industry, an internship-focused society only has a positive moderating effect on agreeableness, and superiors’ leadership style only shows significant and negative moderating effect on neuroticism. The research results also show that off-campus internship helps improve the students’ adaptability to unfamiliar environments and influences their willingness to join the relevant industries. We also found that, except for those students with greater neuroticism, the influencing factors are mostly quite straight forward. This shows that students are less likely to make all-round considerations when they make career decisions.
Other
1.王麗菱(2000)。國際觀光旅館餐飲外場工作人員應具備專業能力之分析研究。  延伸查詢new window
期刊論文
1.Maccoby, Michael(2001)。Successful Leaders employ strategic intelligence。Research Technology Management,44(3),58-60。  new window
2.De Hoogha, Annebel H. B.、Den Hartogb, Deanne N.、Koopmana, Paul L.、Thierryc, Henk、Van den Bergc, Peter T.、Van der Weided, Joost G.、Wilderomd, Celeste P. M.(2005)。Leader motives, charismatic leadership, and subordinates' work attitude in the profit and voluntary sector。The Leadership Quarterly,16(1),17-38。  new window
3.Carbery, R.、Garavan, T. N.、O'Brien, F.、McDonnell, J.(2003)。Predicting hotel managers' turnover cognitions。Journal of Managerial Psychology,18(7),649-679。  new window
4.Enz, C. A.(2001)。What Keeps You Up at Night? Key Issues of Concern for Lodging Managers。Cornell Hotel and Restaurant Administration Quarterly,42(2),38-45。  new window
5.Williams, M.、Sanchez, J. I.(1998)。Customer service-oriented behavior: Person and situational antecedents。Journal of Quality Management,3(1),101-116。  new window
6.Chao, G. T.、O'Leary-Kelly, A. M.、Wolf, S.、Klein, H. J.、Gardner, P. D.(1994)。Organiza tional Socialization: Its Content and Consequences。Journal of Applied Psychology,79(5),730-743。  new window
7.Idris, F.、Mohd Ali, K. A.(2008)。The impacts of leadership style and best practices on company performances: Empirical evidence from business firms in Malaysia。Total Quality Management,19(1/2),165-173。  new window
8.Sosik, J. J.(2005)。The role of personal values in the charismatic leadership of corporate managers: A model and preliminary field study。The Leadership Quarterly,16(2),221-244。  new window
9.Hwang, Shiuh-Nan、Chang, Te-Yi(2003)。Using Data Envelopment Analysis to Measure Hotel Managerial Efficiency Change in Taiwan。Tourism Management,24(4),357-369。  new window
10.Graen, George B.、Uhl-Bien, Mary(1995)。Relationship-based approach to leadership: development of leader-member exchange (LMX) theory of leadership over 25 years: applying a multi-level multi-domain perspective。The Leadership Quarterly,6(2),219-247。  new window
學位論文
1.丁一倫(2003)。影響員工離職傾向因素之探討--以台中地區國際觀光旅館為例(碩士論文)。朝陽科技大學。  延伸查詢new window
圖書
1.Hersey, P.、Blanchard, K. H.、Johnson, D. E.(2001)。Management of organizational behavior: Utilizing。Upper Saddle River, NJ:Prentice-Hall。  new window
其他
1.詹益政(2002)。現代旅館人才的培育。  延伸查詢new window
2.洪啟芳(2003)。工作滿足與員工離職傾向關係之研究--以旅館業為例。  延伸查詢new window
3.Birdir, K.(2002)。General management turnover and root causes。  new window
4.Byrne, G. J., & Bradley, F.(2007)。Culture' s on leadership efficiency: How personal and national cultures affect leadership style。  new window
5.Cho, s., Woods, R. H., Jang, S. C., & Erden, M.(2006)。Measuring the impact of human resource management practices on hospitality firms performances。  new window
6.Costa, P. T., Jr. & R. R. McCrae(1985)。The NEOPersonality Inventory Manual,Odessa, FL:Psychological Assessment Resources。  new window
7.Glebbeek, A., & Bax, E.(2004)。Is high employee turnover really harmful? An empirical test using company records。  new window
8.Haakonsson , D. D., Burton, R. M., & Obel B.(2008)。How failure to align organizational climate and leader shopstyle affects performance。  new window
9.Hall, A. T., Blass, F. R., Ferris, G. R., & Massengale , R.(2004)。Leader reputation and accountability in organizations: implications for dysfunctional leader behavior。  new window
10.Wang, W. Y., & Chang, C.(2005)。Intellectual capital and performance in cause models: evidence from the information technology industry in Taiwan。  new window
 
 
 
 
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