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題名:為什麼B2C電子商務網站讓使用者感到挫敗
書刊名:科技學刊. 人文社會類
作者:胡惠君嚴貞 引用關係
作者(外文):Hu, Hui-jiunYen, Jen
出版日期:2009
卷期:18:2
頁次:頁121-130
主題關鍵詞:電子商務線上購物使用性放聲式思考法E-commerceOn-line shoppingUsabilityThinking aloud
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:0
  • 點閱點閱:25
期刊論文
1.Cameron, M.(1999)。Content that works on the web。Target Marketing,1(11),22-58。  new window
2.Guynes, J. L.(1988)。Impact of System Response Time on State Anxiety。Communications of the ACM,31(3),342-347。  new window
3.Park, C. H.、Kim, Y. G.(2003)。Indentifying Key Factors Affecting Consumer Purchase Behavior in an Online Shopping Context。International Journal of Retail and Distribution Management,31(1),16-29。  new window
4.Porter, M. E.(2001)。Strategy and the Internet。Harvard Business Review,79(3),63-78。  new window
5.Dorst, K.、Dijkhuis, J.(1995)。Comparing paradigms for describing design activity。Design Studies,16(2),261-274。  new window
6.Hoque, A. Y.、Lohse, G. L.(1999)。An information search cost perspective for designing interfaces for electronic commerce。Journal of Marketing Research,36(3),387-394。  new window
7.Eighmey, John(1997)。Profiling user responses to commercial web sites。Journal of Advertising Research,37(3),59-66。  new window
8.Szymanski, David M.、Hise, Richard T.(2000)。E-satisfaction: An initial examination。Journal of Retailing,76(3),309-322。  new window
9.Klein, Lisa R.(1998)。Evaluating the Potential of Interactive Media Through a New Lens: Search versus Experience Goods。Journal of Business Research,41(3),195-203。  new window
圖書
1.Preece(1993)。A Guide To Usability: Human factors in computing。Addison Wesley Publishing Company。  new window
2.Dix, Alan、Finlay, Janet、Abowd, Gregory(1998)。Human-Computer Interaction。Prentice Hall:Hempstead UK。  new window
3.Creative Good(2000)。Creative Good Report Predicts Online Holiday Revenues Reduced by billion Poorly Performing e-Commerce Sites will Cause。Business Wire。  new window
4.Harmon, P.、Rosen, M.、Guttman, M.(2001)。Developing E-Business Systems and Architectures: A Manager's Guide。San Diego:Academic Press。  new window
5.Head, A. J.(1999)。Design Wise--A guide for evaluating the interface design of information resources。New York:Cyberage books。  new window
6.Rayport, Jeffrey F.、Jaworski, Bernard J.(2001)。Introduction to E-commerce。McGraw-Hill。  new window
7.Zona Research(1999)。The Economic Impacts of Unacceptable Web-Site Download Speeds。Zona Research, Inc。  new window
8.Souders, S.(2007)。High Performance Web Sites。CA:O'Reilly Media。  new window
9.Nielsen, Jakob(1994)。Usability Engineering。Morgan Kaufmann。  new window
10.Ericsson, K. Anders、Simon, Herbert Alexander(1993)。Protocol Analysis: Verbal Reports as Data。MIT Press。  new window
11.Cato, J.(2001)。User-Centered Web Design。Harlow, UK:Addison-Wesley。  new window
其他
1.TWNIC(2009)。台灣寬頻網路使用調查報告,http://www.twnic.net.tw/NEWS4/85.doc。  延伸查詢new window
2.創市際市場研究顧問公司(2007)。ARO網路測量研究報告,http://www.insightxplorer.com/ news/ncws_11_30_07.html。  延伸查詢new window
3.資策會(2009)。上網人口,http://www.find. org.tw/find/home.aspx?page=many&id=246, 2009/12。  new window
4.數位時代(2008)。二00八年「台灣Web一百」,http://www.find. org.tw/find/home.aspx?page=many&id=246, 2009/03。  new window
5.Gutzman, A.(20001122)。Living with the Eight Seconds Rule,http://www.ecommerce-guide.com/solutions/technology/ article.php/9561_518111。  new window
6.Nielsen, J.,Norman, D. A.(2000)。WebSite Usability:Usability On The Web Isn't A Luxury,http://www w, infbrmationweek.com/773/web.htm。  new window
7.Schaffer, E.(2000)。A Better Way for Web Design,http:// www.informationweck.com/784/84uwes.htm;jsessionid= MTEW2Y345PTPLQEIGHOSKHWATMY32JVN。  new window
8.Mousseau, M.(2003)。Generating a Positive ROI with Experience Design,MGT Communications Inc。,http://www.mgtlab.com/resourcecent-re/pdf/experiencedesignroi.pdf,。  new window
9.Nielsen, J.(2007)。Top Ten Mistakes in Web Design。  new window
圖書論文
1.Quesenbery, W.(2003)。The five dimensions of usability。Content and complexity: Information design in technical communication。Mahwah, NJ:Lawrence Erlbaum。  new window
 
 
 
 
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