Government websites have been the first choice for people to retrieve government information. People surf government websites in order to focus on accessing government information. The content and services of information freedom on government websites are deeply influenced by user impression. It is essential to realize the services of freedom of information and official record request on government websites. This paper samples the ways in which Taiwan’s Ministry of Justice and Ministry of Interior processe and publicize information, in comparison with how these are dealt with in the United States and the United Kingdom. In conclusion, the author will advise the civil services in Taiwan on how to improve their websites to which the public can have easier access.