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題名：商業智慧系統導入與公司營運績效
書刊名：電子商務學報
作者：許恩得 引用關係／吳顯忠／王存國 引用關係
作者(外文)：Hsu, Ente／Wu, Shian Chung／Wang, Eric T. G.
出版日期：2011
卷期：13:4
頁次：頁895-918
主題關鍵詞：商業智慧；商業智慧系統；營運績效；Business intelligence；Business intelligence system；Firm performance
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(2) 博士論文(1) 專書(0) 專書論文(1)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:0
  • 點閱點閱:23
根據資源基礎觀點，引進新的資訊系統能協助企業產生持久性競爭優勢。然而，亦有文獻發現，企業進行資訊科技之投資，不必然產生正面效果；即所謂的「生產力矛盾」。在全球化的環境下，企業必須迅速回應變化，因此，「商業智慧系統」（BIS）日益受到重視。本研究透過實徵研究，使用較可靠的上市公司資料，分別從收益與成本面，共八個營運績效指標，測試企業導入商業智慧系統與營運績效的關聯性。本研究發現，導入商業智慧系統可以降低成本，及增加生產力，卻無顯著提升其收益面之績效指標。其原因可能是收益面績效指標受到其他外部環境因素影響，或單一資訊系統無法產生明顯的收益。因此建議，企業在評估是否導入商業智慧系統時，或應先以成本及生產力為考量重點。
According to the resource-based view, implementing a new information system may help firms create sustained competitive advantage. However, the results of academic research have shown that IT investments do not necessarily have a positive effect for firms, a phenomenon called "productivity paradox." In nowadays fast-changing global environments, firms have to respond to the change rapidly, and the business intelligence system (BIS) may be the information system that can help firms most presently. In this study, we use the more credible data from listed companies in Taiwan and examine eight firm performance indicators, including profit and cost dimensions, to test our proposed research hypotheses. The result shows that implementing BIS can help firms reduce cost and improve productivity. However, we also find that its effect on profitability is insignificant. Such a result may be caused by other influential factors in the external environment, implicating that it is unlikely to significantly enhanc e firm profitability with one single information system. Thus, when firms evaluate a BIS, it may be more appropriate for them to emphasize the system's first order effects on costand productivity.
期刊論文
1.Dehning, B.、Stratopoulos, T.(2002)。DuPont analysis of an IT-enabled competitive advantage。International Journal of Accounting Information System，3(3)，165-176。  new window
2.Santhanam, Radhika、Hartono, Edward(2003)。Issues in linking information technology capability to firm performance。MIS Quarterly，27(1)，125-153。  new window
3.Barua, A.、Kriebel, C.、Mukhopadhyay, T.(1995)。Information Technology and Business Value: An Analytic and Empirical Investigation。Information Systems Research，6(1)，3-23。  new window
4.Dehning, B.、Richardson, V. J.、Zmud, R. W.(2007)。The financial performance effects of IT-based supply chain management systems in manufacturing firms。Journal of Operations Management，25(4)，806-824。  new window
5.Rai, A.、Patnayakuni, R.、Patnayakuni, N.(1997)。Technology Investment and Business Performance。Communications of the ACM，40(7)，89-97。  new window
6.Brynjolfsson, Erik(1993)。The Productivity Paradox of Information Technology。Communications of the ACM，36(12)，67-77。  new window
7.Brynjolfsson, Erik、Hitt, Lorinl M.(1998)。Beyond the Productivity Paradox: Computers are the Catalyst for Bigger Changes。Communications of the ACM，41(8)，49-55。  new window
8.Van den Hoven, J.(1998)。Data Warehousing: Bringing It All Together。Information System Management，15(2)，92-95。  new window
9.Poston, R.、Grabski, S.(2001)。Financial impacts of enterprise resource planning implementations。International Journal of Accounting Information Systems，2(4)，271-294。  new window
10.Gurbaxani, Vijay、Whang, Seungjin(1991)。The Impact of Information Systems on Organizations and Markets。Communications of the ACM，34(1)，59-73。  new window
11.Ross, J. W.、Beath, Cynthia M.、Goodhue, Dale L.(1996)。Develop Long-term Competitiveness through IT Assets。Sloan Management Review，38(1)，31-42。  new window
12.Mitra, Sabyasachi、Chaya, Antoine Karim(1996)。Analyzing cost-effectiveness of organizations: the impact of information technology spending。Journal of Management Information Systems，13(2)，29-57。  new window
13.Frawley, William J.、Piatetsky-Shapiro, Gregory、Matheus, Christopher J.(1992)。Knowledge Discovery in Databases: An Overview。AI Magazine，13(3)，57-70。  new window
14.Brynjolfsson, Erik、Hitt, Lorinl M.(1996)。Paradox Lost? Firm-Level Evidence on the Returns to Information Systems Spending。Management Science，42(4)，541-558。  new window
15.Tam, K. Y.(1998)。The Impact of Information Technology Investments on Firm Performance and Evaluation: Evidence from Newly Industrialized Economies。Information Systems Research，9(1)，85-98。  new window
16.Brynjolfsson, Erik、Hitt, Lorin(1995)。Information Technology as a Factor of Production: The Role of Differences Among Firms。Economic Innovation New Technology，3(3/4)，183-199。  new window
17.Mata, Francisco J.、Fuerst, William L.、Barney, Jay B.(1995)。Information Technology and Sustained Competitive Advantage: A Resource-Based Analysis。MIS Quarterly，19(4)，487-505。  new window
18.Bharadwaj, A. S.(2000)。A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation。MIS Quarterly，24(1)，169-196。  new window
19.Grant, Robert M.(1991)。The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation。California Management Review，33(3)，114-135。  new window
20.Barney, Jay B.(1991)。Firm Resources and Sustained Competitive Advantage。Journal of Management，17(1)，99-120。  new window
21.吳姝蒨(2002)。商業智慧的應用面向與成功導入關鍵要素。電子化企業：經理人報告，5，12-22。  延伸查詢new window
22.黃貝玲(2002)。全球商業智慧解決方案市場現況與未來發展預測。電子化企業：經理人報告，32，44-57。  延伸查詢new window
23.Feng, K.、Chen, E. T.、Liou, W.(2005)。Implementation of knowledge management systems and firm performance: an empirical investigation。Journal of Computer Information Systems，45(2)，92-104。  new window
24.Brook, R. M.、May, D. O.、Mishra, C. S.(2001)。The performance of firms before and after they adopt accounting-based performance plans。Quarterly Review of Economics and Finance，41(2)，205-222。  new window
25.Hunton, J. E.、Lippincott, P.、Reck, J. L.(2003)。Enterprise resource planning systems: comparing firm performance of adopters and non-adopters。International Journal of Accounting Information Systems，4，165-184。  new window
26.Pourabbas, E.、Rafanelli, M.(2000)。Hierarchies and relative operators in the OLAP environment。Sigmod Record，29(1)，32-37。  new window
27.Hit, L. M.、Wu, D. J.、Zhou, X.(2002)。Investment ERP: Business impact and productivity measures。Journal of Management Information Systems，19(1)，71-98。  new window
28.Hung, H. C.、Wu, J. Y.、Lin, B. S.(2002)。A knowledge management architecture in collaborative supply chain。Journal of Computer Information Systems，42(5)，83-94。  new window
29.Chaudhuri, S.、Dayal, U.(1997)。An overview of data warehousing and OLAP technology。ACM Sigmod Record，26(1)，65-74。  new window
30.Dewan, S.、Min, C. K.(1997)。Substitution of information technology for other factors of production: A firm level analysis。Management Science，43(12)，1660-1675。  new window
31.Diewert, E. W.、Smith, A. M.(1994)。Productivity measurement for a distribution firm, National Bureau of Economic Research。The Journal of Productivity Analysis，5，335-347。  new window
32.Vassiliadis, P.、Sellis, T.(1999)。A survey of logical models for OLAP databases。Sigmod Record，28(4)，64-69。  new window
33.Wang, C.、Luxhoj, J. T.、Johansen, J.(2004)。Applying a knowledge management modeling tool for Manufacturing Vision (MV) development。Industrial Management and Data System，104(9)，735-749。  new window
34.Wernerfelt, P. M.(1984)。A resource-based view of the firms。Strategic Management Journal，5(2)，171-180。  new window
研究報告
1.Weill, P.、Broadbent, M.、Butler, C.(1996)。Exploring how firms view IT infrastructure。  new window
學位論文
1.夏祥泰(2004)。商業智慧應用於醫院管理之研究--以區域級醫院為例(碩士論文)。中原大學。  延伸查詢new window
2.劉德泰(2002)。零售業商業智慧之探討(碩士論文)。國立中央大學。  延伸查詢new window
3.郭曉玲(2003)。商業智慧系統應用於食品飲料業之個案研究。私立淡江大學。  延伸查詢new window
圖書
1.Kimball, R.、Reeves, L.、Ross, M.、Thornthwaite, W.(1998)。The Data Warehouse Lifecycle Toolkit: Expert Methods for Designing, Developing, and Deploying Data Warehouses。John Wiley & Sons。  new window
2.Grant, R. M.(1995)。Contemporary Strategy Analysis。Oxford。  new window
3.Berry, M. J. A.、Linoff, G. S.(1999)。Mastering data mining: The art and science of customer relationship management。New York, NY：John Wiley & Sons, Inc.。  new window
4.Lucas, Henry C. Jr.(1999)。Information Technology and the Productivity Paradox: Assessing the Value of Investing in IT。New York, NY：Oxford University Press。  new window
5.Strassmann, Paul A.(1990)。The Business Value of Computers: An Executive's Guide。New Canaan, Connecticut：Information Economics Press。  new window
6.Han, Jiawei、Kamber, Micheline(2000)。Data mining: Concepts and techniques。Morgan Kaufmann Publishers。  new window
7.Friedman, Thomas L.(2005)。The World is Flat: A Brief History of the Twenty-first Century。Farrar, Straus and Giroux。  new window
8.大前研一、顧淑馨(2005)。全球舞臺大未來。臺北：培生出版社。  延伸查詢new window
9.Connely, R.、Mcneill, R.、Mosimann, R.(1996)。The Multidimensional Manager。Ottawa。  new window
10.Inmon, W. H.(1996)。Building the Data Warehouses。New York。  new window
11.White, C. J.(1999)。The IBM Business Intelligence Software Solution。CA。  new window
12.Codd, E. F.、Codd, S. B.、Salley, C. T.(1993)。Providing OLAP (On-Line Analytical Processing) to user analysts: An IT mandate。Arbor Software Corporation。  new window
 
 
 
 
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