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題名:內部行銷對房仲業人員工作投入影響之研究--以工作動機與自我效能為中介效果
書刊名:經營管理論叢
作者:徐郁茹蔡雅婷
作者(外文):Hsu, Yu-ruCai, Ya-ting
出版日期:2011
卷期:2011特刊
頁次:頁1-22
主題關鍵詞:內部行銷工作動機自我效能工作投入房屋仲介業Internal marketingWork motivationSelf-efficacyJob involvementReal estate agency
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:139
  • 點閱點閱:83
期刊論文
1.Weissenberg, Peter、Gruenfeld, Leopold W.(1968)。Relationship between Job Satisfaction and Job Involvement。Journal of Applied Psychology,52(6 Pt.1),469-473。  new window
2.Tomas(1978)。Strategy Is Different in Service Industries。Harvard Business Review,21(1),158-165。  new window
3.Kuvaas, Andes、Bard, Dysvik(2009)。Perceived Investment in Employee Development Intrinsic Motivation and Performance。Human Resource Management Journal,19(3),217-236。  new window
4.Naude, Pete、Desai, Janine、Murphy, John(2003)。Identifying the Determainants of Internal Marketing Orientation。European Journal of Marketing,37(9),1025-1016。  new window
5.Shih, K. H.、Hsieh, Y. R.、Lin, B.(2009)。Moderator Effects to Internal audits' self-efficacy and job involvement。International Journal of Accounting and Information Management,17(2),151-165。  new window
6.徐俊民(19950600)。班都拉[Albert Bandura]社會學習論及其在道德教學上的意義。教育學刊,11,407-416。new window  延伸查詢new window
7.George, W. R.(1977)。The Retailing of Services: A Challenging Future。Journal of Retailing,53(3),91-95。  new window
8.楊惠玲、高毓秀、黃奕清(20060900)。The Job Self-efficacy and Job Involvement of Clinical Nursing Teachers。The Journal of Nursing Research,14(3),237-249。new window  new window
9.Greene, Walter E.、Walls, Gary D.、Schrest, Larry J.(1994)。Internal Marketing: The Key to External Marketing Success。Journal of Services Marketing,8(4),5-13。  new window
10.Tierney, P.、Farmer, Steven M.、Graen, G. B.(1999)。An Examination of Leadership and Employee Creativity: The Relevance of Traits and Relationships。Personnel Psychology,52(3),591-620。  new window
11.Baron, R. M.、Kenny, D. A.(198612)。The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations。Journal of Personality and Social Psychology,51(6),1173-1182。  new window
12.Bak, Constance A.、Vogt, Leslie H.、George, William R.、Greentree, I. Richard(1994)。Management by Team: An Innovative Tool for Running a Service Organization Through Internal Marketing。Journal of Services Marketing,8(1),37-47。  new window
13.Foreman, Susan K.、Money, Arthur H.(1995)。Internal marketing: Concepts, measurement and application。Journal of Marketing Management,11(8),755-768。  new window
14.Chen, Gilad、Gully, Stanley M.、Eden, Dov(2001)。Validation of a new general self-efficacy scale。Organizational Research Methods,4(1),62-83。  new window
15.簡俊成、翁志成、楊玲惠(20010900)。服務業員工角色壓力、自我效能、工作滿意度與內部服務品質之關係--以百貨業為例之實證研究。中山管理評論,9(3),395-423。new window  延伸查詢new window
16.Cahill, Dennis J.(1995)。The managerial implications of the learning organization: A new tool for internal marketing。Journal of Services Marketing,9(4),43-51。  new window
17.李藹慈、洪瑜珮(20090300)。師徒功能與房屋仲介業務人員工作績效的關係--自我效能之中介效果。人力資源管理學報,9(1),23-43。new window  延伸查詢new window
18.Perry-Smith, Jill E.、Shalley, Christina E.(2003)。The social side of creativity: A static and dynamic social network perspective。Academy of Management Review,28(1),89-106。  new window
19.蔣立琦、郭雅雯、林綽娟(20040400)。自我效能之概念分析。護理雜誌,51(2),67-72。new window  延伸查詢new window
20.Grönroos, Christian(1982)。An applied service marketing theory。European Journal of Marketing,16(7),30-41。  new window
21.Kanungo, Rabindra N.(1982)。Measurement of job and work involvement。Journal of Applied Psychology,67(3),341-349。  new window
22.Lodahl, Thomas M.、Kejnar, Mathilde(1965)。The definition and measurement of job involvement。Journal of Applied Psychology,49(1),24-33。  new window
23.Joseph, W. Benoy(1996)。Internal Marketing Builds Service Quality。Journal of health care marketing,16(1),54-59。  new window
24.沈進成、楊琬琪、郭振生(20060300)。內部行銷、組織承諾、工作滿意與學校效能影響關係之研究--以臺南地區國民小學為例。人力資源管理學報,6(1),47-74。new window  延伸查詢new window
25.Cameron, J.、Pierce, W. D.(1994)。Reinforcement, reward, and intrinsic motivation: A meta-analysis。Review of Educational Research,64(3),363-423。  new window
26.徐瑋伶(20030900)。工作動機研究之回顧與前瞻。應用心理研究,19,89-113。new window  延伸查詢new window
27.Amabile, Teresa M.、Hill, Karl G.、Hennessey, Beth A.、Tighe, Elizabeth M.(1994)。The work preference inventory: Assessing intrinsic and extrinsic motivational orientations。Journal of Personality and Social Psychology,66(5),950-967。  new window
學位論文
1.林宜真(2009)。內部行銷、心理賦能對服務導向組織公民行為與工作投入的影響(碩士論文)。國立臺灣海洋大學。  延伸查詢new window
2.張雅棚(2008)。員工人格特質、自我效能、學習動機與訓練成效之關聯研究(碩士論文)。國立成功大學。  延伸查詢new window
3.蔡幸家(2005)。解構房屋仲介公司廣告策略--以全國性連鎖品牌為例(碩士論文)。崑山科技大學。  延伸查詢new window
4.林世娟(2005)。工作動機與自我效能之研究--以市立醫院員工與志工為例(碩士論文)。世新大學,台北市。  延伸查詢new window
5.蔣美惠(2004)。探討保全人員生涯管理、人格特質及組織氣候對工作滿足、自我效能與工作績效之關聯性研究--以台北市保全公司為例(碩士論文)。南華大學,嘉義縣。  延伸查詢new window
6.李是惠(2002)。內部行銷作為影響顧客導向行為之研究--以S公司量販店為例(碩士論文)。國立中山大學。  延伸查詢new window
7.巫喜瑞(2001)。服務業內部行銷導向、組織支持、工作滿足與顧客導向間關係之研究--銀行業之例(博士論文)。國立中山大學。new window  延伸查詢new window
8.黃凌莉(2010)。房仲業業務人員工作的敘說分析(碩士論文)。國立中山大學。  延伸查詢new window
圖書
1.Campbell, J. P.、Pitchard, R. D.(1976)。Motivation Theory in Industrial and Organizational Psychology Handbook of Industrial and Organizational Psychology。New York:Wiley。  new window
2.沈石羽(1996)。臺灣未來熱門行業--房屋仲介業。臺北:永汀文化。  延伸查詢new window
3.Allport, Gordon W.、Postman, Leo J.(1947)。The Psychology of Rumor。Henry Holt。  new window
4.Deci, Edward、Ryan, Richard(1985)。Intricic Motivation and Self-determination。New York, NY:Plenum Press Publishing Co.。  new window
5.黃俊英(2002)。行銷學。臺北市:華泰文化事業有限公司。  延伸查詢new window
6.Pinder, Craig C.(1984)。Work motivation: Theory, issues, and applications。Glenview, IL:Scott, Foresman and Company。  new window
7.Steers, R. M.、Porter, L. W.(1991)。Motivation and Work Behavior。McGraw-Hill。  new window
8.Robbins, Stephen P.(1993)。Organizational Behavior: Concepts, Controversies, and Application。Prentice Hall。  new window
9.Bandura, Albert(1986)。Social Foundations of Thought and Action: A Social Cognitive Theory。Prentice-Hall, Inc.。  new window
圖書論文
1.Bandura, A.(2003)。Role of Mechanisms of Selective Moral Disengagement in Terrorism, and Counterterrorism。Understanding terrorism。Washington。  new window
2.George, W. R.、Grönroos, C.(1989)。Developing Customer-Conscious Employee at Every Level Internal Marketing。Handbook of Services Marketing。New York, NY:AMACOM。  new window
3.Grönroos, Christian(1981)。Internal marketing: An integral part of marketing theory。Marketing of services。Chicago, Illinois:American Marketing Association。  new window
 
 
 
 
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