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題名:How to Achieve Visitors' Behavioral Loyalty: Empirical Study of Leisure Farms in Taiwan and Beijing
書刊名:管理實務與理論研究
作者:顏財發
作者(外文):Yen, Tsai-fa
出版日期:2011
卷期:5:4
頁次:頁38-53
主題關鍵詞:行為忠誠度休閒農場關係投資Behavioral loyaltyLeisure farmRelationship investment
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:0
  • 點閱點閱:39
期刊論文
1.Yen, T. F.、Liu, H. H. J.(2009)。A study on the decision factor of tourist loyalty to an urban leisure farm: the intermediary of relationship quality。Journal of Hospitality and-Home Economics,6(2),77-103。  new window
2.De Wulf, K.、Odekerken-Schröder, G. J.(2003)。Assessing the impact of a retailer's relationship efforts on consumers' attitudes and behavior。Journal of Retailing and Consumer Services,10(2),95-108。  new window
3.Kan, T. C.、Yen, T. F.、Huan, T. C.(2009)。Managing quality to influence loyalty。Anatolia: An International Journal of Tourism and Hospitality Research,20(1),75-85。  new window
4.Kim, T. T.、Kim, W. G.、Kim, H.-B.(2009)。The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels。Tourism Management,30(1),51-62。  new window
5.Seiders, K.、Berry, L. L.(1998)。Service Fairness: What It Is and Why It Matters?。Academy of Management Executive,12(2),8-20。  new window
6.Hildebrandt, Lutz(1987)。Consumer Retail Satisfaction in Rural Areas: A Reanalysis of Survey Data。Journal of Economic Psychology,8(1),19-42。  new window
7.Chi, Christina Geng-Qing、Qu, Hailin(2008)。Examining the Structural Relationships of Destination Image, Tourist Satisfaction and Destination Loyalty: An Integrated Approach。Tourism Management,29(4),624-636。  new window
8.Oppermann, M.(2000)。Tourism destination loyalty。Journal of Travel Research,39(1),78-84。  new window
9.Oliver, R. L.(1999)。Whence consumer loyalty?。Journal of Marketing,63,33-44。  new window
10.Chen, C. F.、Tsai, M. H.(2008)。Perceived value, satisfaction, and loyalty of TV travel product shopping: Involvement as a moderator。Tourism Management,29(6),1166-1171。  new window
11.Steenkamp, Jan-Benedict E. M.、Van Trijp, Hans C. M.(1991)。The use of LISREL in validating marketing constructs。International Journal of Research in Marketing,8(4),283-299。  new window
12.Smith, A. K.、Bolton, R. N.、Wagner, J.(1999)。A model of customer satisfaction with service encounters involving failure and recover。Journal of Marketing Research,36(3),356-372。  new window
13.Sparks, B. A.、McColl-Kennedy, J. R.(2001)。Justice strategy options of increased customer satisfaction in a service recovery setting。Journal of Business Research,54(3),209-218。  new window
14.Alexander, S.、Ruderman, M.(1987)。The Role of Procedural and Distributive Justice in Organizational Behavior。Social Justice Research,1(2),177-198。  new window
15.Marsh, H. W.、Hocevar, D.(1985)。Application of Confirmatory Factor Analysis to the Study of Self-Concept: First and Higher Order Factor Models and Their Invariance Across Groups。Psychological Bulletin,97(3),562-582。  new window
16.Doney, Patricia M.、Cannon, Joseph P.(1997)。An Examination of the nature of trust in buyer-seller relationships。Journal of Marketing,61(2),35-51。  new window
17.Berry, Leonard L.(1995)。Relationship Marketing of Services: Growing Interest, Emerging Perspectives。Journal of the Academy of Marketing Science,23(4),236-245。  new window
18.Bagozzi, Richard P.、Yi, Youjae(1988)。On the Evaluation of Structural Equation Models。Journal of the Academy of Marketing Science,16(1),74-94。  new window
19.De Wulf, Kristof、Odekerken-Schröder, Gaby J.、Iacobucci, Dawn(2001)。Investments in consumer relationships: A cross-country and cross-industry exploration。Journal of Marketing,65(4),33-50。  new window
20.Backman, S. J.、Crompton, J. L.(1991)。Differentiating between high, spurious, latent, and low loyalty participants in two leisure activities。Journal of Park and Recreation Administration: A Publication of The American Academy for Park and Recreation administration,9(2),1-17。  new window
21.Yuksel, Atila、Bilim, Yasin、Yuksel, Fisun(2010)。Destination attachment: Effects on customer satisfaction and cognitive, affective and conative loyalty。Tourism Management,31(2),274-284。  new window
22.Hu, Li-tze、Bentler, Peter M.(1999)。Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives。Structural Equation Modeling: A Multidisciplinary Journal,6(1),1-55。  new window
23.Yoon, Yooshik、Uysal, Muzaffer(2005)。An Examination of the Effects of Motivation and Satisfaction on Destination Loyalty: a structural model。Tourism Management,26(1),45-56。  new window
24.Forgas, S.、Moliner, M. A.、Sánchez, J.、Palau, R.(2010)。Antecedents of airline passenger loyalty: Low-cost versus traditional airlines。Journal of Air Transport Management,16(4),229-233。  new window
25.Namkunga, Y.、Jang, S. C.(2009)。The effects of interactional fairness on satisfaction and behavioral intentions: Mature versus non-matiire customers。International Journal of Hospitality Management,28(3),397-405。  new window
26.Blodgett, J. G.、Hilll, D. J.、Tax, S. S.(1997)。The effects of distributive, procedural and interactional justice on post-complaxnt behavior。Journal of Retailing,72(2),185-210。  new window
27.Ting, S. C.(2006)。Relationships among justice, satisfaction, trust, and commitment in marketing channel。Journal of Industrial and Business Management,1(1),45-65。  new window
28.Petrick, J. F.、Sirakaya, E.(2004)。Segmenting Cruisers by Loyalty。Annals of Tourism Research,31(2),472-475。  new window
29.Yen, T. F.、Wu, C. Y.、Wu, C. C.(2010)。Effects of justice on relationship quality: empirical study of cross strait resorts。International Journal of Asian Management,1(1),90-97。  new window
30.Yen, T. F.、Liu, H. H. J.(2009)。Visitors' perceptions of the association between relationship investment and relationship quality in leisure farm。Journal of Sport, Leisure and Hospitality Research,4(1),96-109。  new window
圖書
1.Bollen, K. A.(1989)。Structural Equations with Latent Variables。New York:John Wiley & Sons。  new window
圖書論文
1.Adams, John Stacey(1965)。Inequity in social exchange。Advances in experimental social psychology。Academic Press。  new window
 
 
 
 
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