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L.(2011)。ROI.measuring the social media return on investment in a library。The Bottom Line: Managing Library Finances,24(2),145-151。 | 12. | 吳紹群(20110400)。Museum 2.0概念的可能性與真實性--由博物館觀點探討Web 2.0與社群媒體之應用及問題。博物館學季刊,25(2),93-105。 延伸查詢 | 13. | Holmberg, K.、Huvila, I.、Kronqvist-Berg, M.、Widén-Wulff, G.(2009)。What is Library 2.0?。Journal of Documentation,65(4),668-681。 | 14. | Boyd, Danah M.、Ellison, Nicole B.(2007)。Social Network Sites: Definition, History, and Scholarship。Journal of Computer-Mediated Communication,13(1),210-230。 | 15. | 吳美美(2004)。資訊素養與媒體素養-數位時代的素養與素養教育。臺灣教育,629,9-14。 延伸查詢 | 16. | 陳薇竹、楊美華(2006)。以部落格行銷公共圖書館的青少年服務。臺灣圖書館管理季刊,2(2),54-64。 延伸查詢 | 17. | 張淇龍、卜小蝶(2006)。淺談Web 2.0與通俗分類於圖書資訊服務之應用。圖書與資訊學刊,57,74-93。 延伸查詢 | 會議論文1. | 吳美美(2011)。數位學習與圖書館員數位素養教育的思考。教育資料與圖書館學40週年國際學術研討會,淡江大學資訊與圖書館學系 。臺北縣。 延伸查詢 | 圖書1. | 丁欣、李堯、李燁(2010)。探索中國社群網路SNS:發展現況、營運模式與平台策略。臺北縣:博碩文化。 延伸查詢 | 2. | Calvani, A., Fini, A., and Ranieri, M.(2009)。Assessing digital competence in secondary education- Issues, models and instruments。Issues in formation and media literacy: Education, practice and pedagogy。 | 3. | Edison Research and Arbitron。The Social Habit 2011。New Jersey, United States of America:Edison Research。 | 4. | Gillin, P.、Schwartzman, E.(2011)。Social marketing to the business customer。Hoboken, NJ:John Wiley and Sons, Inc。 | 5. | Government Communication and Information System(2011)。Social Media Policy Guidelines.Republic of South Africa。Republic of South Africa:Author。 | 6. | Hall, G.、Building, J.(2010)。Library of Congress: Strategic plan fiscal years 2011-2016。Washington, DC:Library of Congress。 | 7. | Hrdinova, J.、Helbig, N.、Peter, C. S.(2010)。Designing social media policy for government: Eight essential elements。Center for Technology in Government。 | 8. | Jue, A. L.、Marr, J. A.、Kassotakis, M. E.(2010)。Social media at work: How networking tools propel organizational performance。San Francisco, CA:Jossey-Bass。 | 9. | Li, C., Bernoff, J., Fiorentino, R., and Glass, S.(2007)。Mapping participation in activities forms the foundation of a social strategy。United States of America: Forrester Research。United States of America:Forrester Research。 | 10. | Stelzner, M. A.(2011)。Launch: How to quickly propel your business beyond the competition. Hoboken.。New Jersey:John Wiley and Sons, Inc。 | 11. | Ricoeur, P.、Thompson, J. B.(1981)。Hermeneutics and the Human Sciences。Cambridge:Cambridge University Press。 | 其他1. | 林泰宏(2010)。真的得非死不可嗎?,http://libraryviews.blogsome.com/2010/11/27/1001/, 20111118。 延伸查詢 | 2. | 浩騰媒體(2011)。2011數位及社群媒體行銷趨勢,http://marketing.chinatimes.com/ItemDetailPage/MainContent/05MediaContent.aspx?MMMediaType=OMMEDIA&MMContentNoID=65676, 20111120。 延伸查詢 | 3. | 財團法人台灣網路資訊中心(2011)。2011年臺灣無線網路使用調查報告,臺北市:全國意向顧問股份有限公司。 延伸查詢 | 4. | 徐嘉偉(2011)。臉書FTC協議,強化用戶隱私,中央社。,http://tw.news.yahoo.com/%E8%87%89%E6%9B%B8ftc%E5%8D%94%E8%AD%B0-%E5%BC%B7%E5%8C%96%E7%94%A8%E6%88%B6%E9%9A%B1%E7%A7%81-053507083.html, 20111130。 | 5. | Blyberg, J.,Greenhill, K.,Trainor, C.(2009)。The Darien statements on the library and libraries,http://works.bepress.com/cgi/viewcontent.cgi?article=1005andcontext=cinditraino, 20111130。 | 6. | Brill, B.(2011)。Social media activity in the retail industry,http://arno.unimaas.nl/show.cgi?fid=21964, 2011/11/16。 | 7. | Bruns, Axel(20090615)。Social media: tools for user-generated content social drivers behind growing consumer participation in user-led content generation,http://www.smartservicescrc.com.au/PDF/Social-Media-Volume2-User-Engagement-Strategies.pdf。 | 8. | Cavazza, F.(2010)。Social media landscape 2011,http://www.fredcavazza.net/2010/12/14/social-media-landscape-2011/, 20111114。 | 9. | Cohen, H.(2011)。30 social media definitions,http://heidicohen.com/social-media-definition/, 20111114。 | 10. | Giustini, D.(2010)。Using social media in Canadian academic libraries: A 2010 CARL/ ABRC libraries survey,http://www.slideshare.net/giustinid/using-social-media-in-canadian-academic-libraries-a-2010-carl-abrc-libraries-survey, 20111129。 | 11. | Hall, S.(2010)。10 social media trends for 2011,http://www.entrepreneur.com/article/217772, 2011/11/20。 | 12. | Harbison, N.(2010)。Seven important social media trends for the next year,http://thenextweb.com/socialmedia/2010/09/12/seven-important-social-media-trends-for-the-next-year/, 20111120。 | 13. | IFLA(2011)。Code of ethics for librarians draft,http://www.ifla.org/files/faife/news/ICoE-Draft-111104.pdf, 20111126。 | 14. | Laker, F.(2010)。Social media 2012: 11 trends you should watch,http://takemetoyourleader.com/2010/04/07/social-media-2012-11-trends-you-should-watch/, 20111120。 | 15. | Manishin, G. B.(2010)。Top 4 social media law cases of 2010,http://ht.ly/3GAJ8, 20111129。 | 16. | Mayfield, A.(2008)。What is social media? United kingdom: iCrossing,http://www.icrossing.co.uk/fileadmin/uploads/eBooks/What_is_Social_Media_iCrossing_ebook.pdf, 20111118。 | 17. | Noff, A.(2011)。What’s next in social media,http://thenextweb.com/socialmedia/2011/06/14/whats-next-in-social-media/, 20111120。 | 18. | Rogers, C. R.(2009)。Social media, libraries, and Web 2.0: How American libraries are using new tools for public relations and to attract new users- Third survey November 2010,http://tametheweb.com/2011/02/01/social-media-libraries-and-web-2-0-new-survey-results/, 20111128。 | 19. | UL Blog Planning Task Force(2011)。Western Kentucky University Libraries Blog Policies, Guidelines and Procedures,http://library.blog.wkuH.edu/blog-policies/, 20111120。 | 20. | Hinchcliffe, D.(20070129)。Social Media Goes Mainstream,http://web2.wsj2.com/social_media_goes_mainstream.htm。 | 21. | Tommasi, M.(2011)。Social Media Comparison Charts,http://thesocialmediaguide.com/social_media/social-mediacomparison-charts, 2016/04/26。 | |