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題名：供應鏈中影響客戶依賴與顧客承諾因素之研究
書刊名：經營管理論叢
作者：白凢芸／葉子明 引用關係
作者(外文)：Pai, Fan-yun／Yeh, Tsu-ming
出版日期：2012
卷期：8:1
頁次：頁21-39
主題關鍵詞：客戶承諾；產業特性；供應商能力；客戶依賴；Customer commitment industrial characteristic；Supplier ability；Customer dependence
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:1
  • 點閱點閱:29
期刊論文
1.Moller, K. E. Kristian、Pekka Torronen(2003)。Business Suppliers’ Value Creation Potential: A Capability-Based Analysis。Industrial Marketing Management，32(2)，109-118。  new window
2.Walton, L. W.(1996)。Partnership satisfaction: Using the underlying dimensions of supply chain partnership to measure current and expected levels of satisfaction。Journal of Business Logistics，17(2)，57-75。  new window
3.Swink, M.、Narasimhan, R.、Wang, C.(2007)。Managing Beyond the Factory Walls: Effects of Four Types of Strategic Integration on Manufacturing Plant Performance。Journal of Operations Management，25(1)，148-164。  new window
4.池文海、李其容(20061200)。顧客動機對關係維繫之影響。行銷評論，3(4)，423-445。new window  延伸查詢new window
5.Bharadwaj, N.(2004)。Investigating the Decision Criteria Used in Electronic Components Procurement。Industrial Marketing Management，33(4)，317-323。  new window
6.Frazier, Gary L.、Summers, John O.(1984)。Interfirm Influence Strategies and Their Application within Distribution Channels。Journal of Marketing，48(3)，43-55。  new window
7.Gulati, Ranjay(1998)。Alliances and Networks。Strategic Management Journal，19(4)，293-317。  new window
8.Andaleeb, S. S.(1995)。Dependence Relations and the Moderating Role of Trust: Implications for Behavioral Intentions in Marketing Channels。International Journal of Research in Marketing，12(2)，157-172。  new window
9.Hitt, M. A.、Ireland, R. D.(1985)。Corporate distinctive competence, strategy, industry and performance。Strategic Management Journal，6(3)，273-293。  new window
10.Elmuti, Dean(2002)。The perceived impact of supply chain management on organizational effectiveness。Journal of Supply Chain Management，38(3)，49-57。  new window
11.Holm, D. B.、Eriksson, K.、Johanson, J.(1999)。Creating Value through Mutual Commitment to Business Network Relationships。Strategic Management Journal，20(5)，467-486。  new window
12.Weber, Charles A.、Current, John R.、Benton, W. C.(1991)。Vendor selection criteria and methods。European Journal of Operational Research，50(1)，2-18。  new window
13.Wathne, K. H.、Heide, J. B.(2004)。Relationship governance in a supply chain network。Journal of Marketing，68(1)，73-89。  new window
14.Zhao, Xiande、Huo, Baofeng、Flynn, Barbara B.、Yeung, Jeff Hoi Yan(2008)。The impact of power and relationship commitment on the integration between manufacturers and customers in a supply chain。Journal of Operations Management，26(3)，368-388。  new window
15.Garbarino, Ellen、Johnson, Mark S.(19990400)。The Different Roles of Satisfaction, Trust, and Commitment in Consumer Relationships。Journal of Marketing，63(2)，70-87。  new window
16.Gundlach, Gregory T.、Cadotte, Ernest R.(1994)。Exchange interdependence and interfirm interaction: Research in a simulated channel setting。Journal of Marketing Research，31(4)，516-532。  new window
17.Anderson, James C.、Narus, James A.(1984)。A Model of the Distributor's Perspective of Distributor-Manufacturer Working Relationships。Journal of Marketing，48(4)，62-74。  new window
18.Kumar, Nirmalya、Scheer, Lisa K.、Steenkamp, Jan-Benedict E. M.(1995)。The Effects of Perceived Interdependence on Dealer Attitudes。Journal of Marketing Research，32(3)，348-356。  new window
19.Hennig-Thurau, Thorsten、Klee, Alexander(1997)。The impact of customer satisfaction and relationship quality on customer retention: A critical reassessment and model development。Psychology & Marketing，14(8)，737-764。  new window
20.Jaworski, Bernard J.、Kohli, Ajay K.(1993)。Market Orientation: Antecedents and Consequences。Journal of Marketing，57(3)，53-70。  new window
21.Morgan, Robert M.、Hunt, Shelby D.(1994)。The commitment-trust theory of relationship marketing。Journal of Marketing，58(3)，20-38。  new window
22.劉平文、劉家駒、張永誠(2009)。技術環境與技術策略配合對績效影響之研究--採技術環境特性建構途徑。亞東學報，29，145-154。  延伸查詢new window
23.Cox, A.(2001)。Managing with Power: Strategies for Improving Value Appropriation from Supply Relationships。The Journal of Supply Chain Management，spring，1-9。  new window
24.Moorman, C.、Deshpande, R.、Zaltman, G.(1993)。Factors Affecting Trust in Marketing Research Relationships。Journal of Marketing，81-101。  new window
25.Wilson, D. T.、Mummalaneni, V.(1986)。Bonding and Commitment in Buyer-Seller Relationships: a Preliminary Conceptualisation。Industrial Marketing and Purchasing，1(3)，44-59。  new window
26.Lummus, R.、Vokurka, R. J.(2008)。Supply Chain Integration and Organizational Success。SAM Advanced Management Journal，73(1)，56-72。  new window
27.Rosenzweig, E. D.、Roth, A. V.、Dean Jn, J. W.(2003)。The Influence of an Integration Strategy on Competitive Capabilities and Business Performance: An Exploratory Study of Consumer Products Manufacturers。Journal of Operations Management，21(4)，437-456。  new window
28.Sezen, B.(2008)。Relative Effects of Design, Integration and Information Sharing on Ssupply Chain Performance。Supply Chain Management，13(3)，233-240。  new window
29.To, P. L.、Li, T. Y.(2005)。An Integrated Model for Customer Relationship Maintenance on the Internet。Management Review，24(2)，31-51。  new window
30.Wu, Z.、Choib, T. Y.、Rungtusanathamc, M. J.(2010)。Supplier-supplier Relationships in buyer-supplier-supplier Triads: Implications for Supplier Performance。Journal of Operations Management，28(2)，115-123。  new window
31.Kim, S. W.(2009)。An Investigation on the Direct and Indirect Effect of Supply Chain integration on Firm Performance。International Journal of Production Economics，119(2)，328-346。  new window
32.Kotler, P.(1976)。Matketing Management, Analysis, Planning and controls。  new window
會議論文
1.吳秉育、余曼薇、李逸菲(2005)。關係連結模式對關係品質、品牌關係與品牌權益之影響352-375。  延伸查詢new window
學位論文
1.胡家瑋(2008)。消費者承諾影響轉換意向之因果關係模式分析--以手機品牌為例(碩士論文)。玄奘大學。  延伸查詢new window
2.黃怡菁(2002)。關係認知、關係屬性及關係涉入程度與合作績效之關聯(碩士論文)。逢甲大學。  延伸查詢new window
3.黃智偉(2000)。供應鏈管理下供應商選擇評估之研究--以臺灣地區中衛體系之汽機車業與電腦資訊業為例(碩士論文)。雲林科技大學。  延伸查詢new window
4.王鶯兒(2005)。供應商能力、協同能力、競爭優勢與組織績效之關係研究--以汽車零件製造業為例。國立成功大學。  延伸查詢new window
5.江美儀(2000)。關係結合策略對顧客承話影響之研究--網際網路資訊不對稱屬性下之分析。銘傳大學。  延伸查詢new window
6.林欣怡(2005)。何以依賴？如何依賴？汽車製造公司與協力廠間相互依賴關係之探討。明志科技大學。  延伸查詢new window
7.陳文才(2002)。何謂好客戶--產業結構、資源基礎、資源依賴觀點的比較。國立雲林科技大學。  延伸查詢new window
圖書
1.Kelley, H. H.、Thibaut, J. W.(1978)。Interpersonal relations: A theory of interdependence。New York：Wiley-Interscience。  new window
2.Blau, P. M.(1964)。Exchange and Power in Social Life。New York：John Wiley and Sons。  new window
3.許士軍(1995)。管理學。台北：東華書局。  延伸查詢new window
4.Pfeffer, Jeffrey、Salancik, Gerald Richard(1978)。The external control of organizations: A resource dependence perspective。Harper & Row。  new window
5.Porter, Michael E.(1980)。Competitive Strategy: Techniques for Analyzing Industries and Competitors。Free Press。  new window
6.Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。  new window
7.Givotovsky, M.(1994)。An Introduction to the Issues and Applications of Interactive Multimedia for Information Specialists。  new window
其他
1.Huang, P. F.(1998)。Relationship Marketing: Investigation into Consumers' Initiation, Maintenance and Adjustment / Disengagement of Marketing Relationship，The University of Mississippi, Business Administration。  new window
 
 
 
 
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